Photo-Canvas Recensioni 

193
TrustScore 2.5 su 5

2,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Extremely disappointed. I paid an extra £35.99 for a Saturday delivery. It arrived on a Wednesday and, apparently, was personally handed to me. However, I was out of the country at the time!! It was... Leggi di più

Valutata 5 stelle su 5

I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... Leggi di più

Valutata 1 stelle su 5

Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... Leggi di più

Valutata 1 stelle su 5

Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... Leggi di più

Dettagli dell'azienda

  1. Servizio di stampa foto

Informazioni fornite da varie fonti esterne

Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 37% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

Tutte le recensioni

(193)

11 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very happy with quality of print.

Very happy with quality of print.
Got a large 100 x 150 cm canvas print made up, and it looks really good. It was from a high resolution scan of a medium format negative, but there's no visible softening or down-scaling. Image quality is great, even from up close.
Will definitely be buying from them again.

28 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

I never write reviews but after…

I never write reviews but after receiving 5 incredibly beautiful canvases I felt so grateful for the quality prints that I felt it was right to let people know how good these were! Delivery charge was only £5 and arrived in 3 working days by FedEx. Thank you so much Photo Canvas I am now ordering 3 more this week ! :)

22 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Very happy customer …

Good as good very helpful made any necessary adjustments with my permission very happy customer thank you

15 ottobre 2020
Non scritta su invito
Logo di Photo-Canvas

Risposta di Photo-Canvas

Thank you Peter - please do get back in touch wiht us if there is any issue. I see a customer service team member is looking after your order.

Valutata 5 stelle su 5

Would highly recommend

I had an issue with my order which was resolved within 24 hours with polite and amazing service. Would highly recommend

24 settembre 2020
Non scritta su invito
Logo di Photo-Canvas

Risposta di Photo-Canvas

Hi Grant we are so very sorry about this issue. A member of our team will get back to your shortly.

Valutata 5 stelle su 5

Brilliant

Took a few weeks to arrive but my photo tray and doormat are fantastic. Easily worth the wait! I think they have been printed properly and thoughtfully so i'm actually very impressed.

3 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Superb service and fantastic products

I ordered a very large print of a scene from Matera, it arrived on time..Absolutely superb, it looks better than I thought it would be. I cant rate these guys enough. the whole experience from begining to end was easy and the final product? Lets just say expect another few orders very soon. Well done guys.

17 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

A Superb Service 5*****

A superb service, and a great site to really bespoke your very own print. I tailored mine with the online tools and could not fault it. Quick delivery and being able to track the process from purchase through to making, and despatch is great. I researched around 6 businesses on the web, and these guys far outweighed the others in every way. Great communication and will without doubt use again!

11 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Cannot fault them.

Perfect service. Price extremely competitive especially for a large 1.5 x 0.5m image. Canvas arrived in 2 days, looks great. The image input part on the website also alerted me to having to make a different version of the picture to allow for folding around the frame etc.
Spot on all round. No covid delay excuses either. Use with confidence.

7 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Order my canvas mid may and it’s…

Order my canvas mid may and it’s already June 17 almost a month and I still haven’t received my order it was supposed to be here last Friday and it still in transit because I have it tracked but hasn’t moved or haven’t got any updates .

17 giugno 2020
Non scritta su invito
Valutata 1 stelle su 5

365 Canvas..

365 Canvas... I ordered in middle of April and have yet to receive the one canvas I bought. A tracking number says it should have been here Friday and did not come and no updates since. Not happy.

12 maggio 2020
Non scritta su invito
Valutata 4 stelle su 5

Super large canvas

Ordered on the 3rd may and took nearly 2 weeks to arrive, had no email or anything to tell me that there was going to be a delay. Phones arent on and really struggled to contact anybody.
This morning i received my canvas and it is amazing, i love it. Bright, fab quality and couldnt pick a fault if i tried.
Think if you communicate better with your customers then you will be winning because your canvass are fab quality. X

11 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent!!

Excellent!!! I ordered a very big canvas of my kids and came in just 24 hours !! Excelent quality amazing colors !!! We love it !!! I couldn’t recommend enough

9 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

Great metal print

Great metal print! Got a Turned Yellow pic from my brother for Xmas and decided to print on metal due to quality. It looks amazing and would not have the same detail/sharpness on a canvas. After searching and searching for a company that would A) print on metal. B) be able to work the image into its designer. (Harder than I thought) C) competitive pricing. D) Includes fixings for mounting. Photo-canvas.com was the only option. It allowed me the full image by enlarging the canvas rather than reducing the image and cutting off the heads and feet. I know I could edit this myself but still it should be an option to scale your photo, some people won't know how to do this without distorting the image. On upload it instantly gave me the full image with bare canvas either side. Only niggle is if you look close at the edge on the corners the colour didn't hold so its slightly warn, not an issue for 160 degrees of viewing angle.

23 febbraio 2020
Non scritta su invito
Valutata 1 stelle su 5

Don't use this company!!

Terrible service, over promising and little care for the customer.

Firstly, the website promises that they will dispatch on the same day if you order before midday. This is a lie. I ordered on Thursday and called on Friday to find out why it hadn't been dispatched. I was told they were busy and it was highly unlikely they would dispatch it on time.

The item was for a funeral and highly important so I paid £20 extra for Saturday delivery. When the product was finally dispatched they didn't bother to tell fedex that it was for Saturday delivery so it didn't arrive on time.

This company is careless and their biggest selling point (quick dispatch) is a absolute con.

The canvas was not useful to me as it arrived late. Their customer service agent admitted that it was their fault on the phone but this doesn't help me. I asked for a refund and all I was offered was the difference between Saturday delivery, next day delivery. They haven't even sent this yet so I will have to call them again...

Please do not use this company, there are so many better options out there. You don't need to settle for terrible service.

16 dicembre 2019
Non scritta su invito
Logo di Photo-Canvas

Risposta di Photo-Canvas

Hi Jamie,

We are very sorry that you are not happy with the service you received. I understand that its even more upsetting considering the reason you behind your purchase. Your order was indeed dispatched on time and i see that you had opted for Saturday delivery but it appears that when we received the order, it showed as Fedex standard. Our team is looking into what caused this mismatch between what you paid for and the postal service your order was sent with.

I am very sorry for all the upset this episode has caused you. I will send you an email tomorrow to see how we can remedy this, even though it might not seem salvageable at this point. Please do get back to me at your convenience so we can find a way forward.

Regards,
Shyama
Customer Service Team Lead

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più