I've been using phoera cosmetics for a good while because they are good quality, fairly priced, vegan. Promptly delivered, all good.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I am 78 and still like to look presentable and groomed. I have brown age spots/sun damage and some red areas. I have never in all my many years of wearing foundation found one expensive or otherwise... Leggi di più
Really disappointed with my items, ordered a few items from the website to get a feel of their products, unfortunately the eye shadow arrived broken as did the eye crayon. The lipstick is the only thi... Leggi di più
I ordered a foundation, which was meant to have some free samples with it, an eyeliner and a lipstick. The foundation was fine, but no free samples received. The eyeliner was totally dry despite effor... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
414, perry road, NG5 1Gs, nottingham, Regno Unito
- 07534572422
- aquapurityone@gmail.com
- phoeracosmetics.co.uk
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Ha risposto al 7% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Have used the definition mascara for a…
Have used the definition mascara for a number of years now.....tried others but always come back to this one!! People always comment on how long my lashes look so always recommend this to them!!
Easy to order and products came quickly
I am 78 and still like to look…
I am 78 and still like to look presentable and groomed. I have brown age spots/sun damage and some red areas. I have never in all my many years of wearing foundation found one expensive or otherwise as amazing as Phoera. I use both foundations, full coverage and the lighter one in a tube, depending on the occasion.
Since internet years I have bought many foundations with many promises. All BS Finally I found Phoera which does what it says and the colours are great.
Thank you Phoera ❤️
Fast delivery and great products
NEVER ORDER FROM THESE PEOPLE
They do not have a customer service department so you are out of luck if something goes wrong. I received the incorrect color and they basically did nothing, said too bad you opened the shipping box - yes the shipping box !!! So we can’t help you. I said how am I to know you sent the wrong color ? Any way they then ignored my emails after telling me to order again. NEVER AGAIN…Poor customer service gets you nowhere today.

Risposta di Phoeracosmetics
Missing items/Lack of response…
I ordered 3 foundations on 20th March but only 1 arrived.
I contacted customer services immediately and got a response 2 days later apologising and told they would resolve this as soon as possible.
After 4 days of waiting I emailed again to only receive another apology and again was advised the items would be sent out along with some free samples.
After another 4 days of waiting I emailed yet again to be told they were sent on 27th March. I was advised they would check with the dispatch team and get back to me.
To date, 15 April, I am still waiting for a response and my missing items costing £20.97 but only received 1 foundation (£6.99).
I have used this website previously and have never had a problem but waiting 26 days since ordering and no satisfactory result from my complaint is not acceptable.
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Since writing the above review I have emailed them again on 27 April and to date, 01 May, I have had no response or received the missing items.
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PhoeraUK responded on 16 May asking for my reference so they can look into this matter so hopefully after 2 months I may get a positive result from my dissatisfaction. Only time will tell!

Risposta di Phoeracosmetics
I ordered ages ago and despite…
Update - they finally got back to me to say the item was out of stock and they will refund me. This is totally untrue as I ordered the same item earlier today but the have tripled the price, it was approx £4, now £10?
I ordered ages ago and despite contacting the company I've still not received my goods.
They asked for additional information which I supplied and have chased up again, still nothing.
Quick delivery not sure about product
Quick delivery and have purchased from here before but ordered something different and don’t think it is quite as good as other things I have previously purchased.
Love these cream eyeshadows
Love these cream eyeshadows, great colours and loads of pigment. Quick delivery
My go to
I’ve been using the foundation for about a year now & it’s the best I’ve used. My skin looks flawless & I wouldn’t use any other.
Perfect
Best for the price
Ive been using the foundation for a ling time. Super coverage easy to apply. Better than expensive foundation.
Always prompt with the delivery
Always prompt with the delivery.
Brilliant makeup extremely good coverage. Better than anything I have tried.
This foundation is amazing & it’s the…
This foundation is amazing & it’s the first time I’ve ordered from this site. I was thrilled to receive my order in 3 days, excellent service. Thank you
Just love the cosmetics and the lovely…
Just love the cosmetics and the lovely coverage of the foundation. I've had so many comments on how nice my make up looks. Will continue to use this product.
I love these products I have very…
I love these products I have very sensitive skin and have no issues with them at all
Very fast delivery.
Very fast delivery.
Excellent product. Would recommend.
Emails answered quickly.
Well done
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