This is the second time I have had dealings with them. They are so kind, considerate and very professional. I was really worried on both occasions, they put my mind at rest and sorted everything out s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The agent ladie i spoke with was so professional and so understanding and made everything totally easy with the bereavement process. Thank You
When i phoned i was very worried and upset about a letter i received. The lady I spoke to put me at ease and helped me with my concerns. Iam very grateful for her patience and understanding towards m... Leggi di più
I have recently lost my husband and it has been overwhelming closing accounts with various different companies. This lady phoned me and took care of it very quickly and professionally for me. I have... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Informazioni di contatto
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Regno Unito
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
4,8
Eccellente
739 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Donna was kind and showed empathy to…
Donna was kind and showed empathy to the situation
24 marzo 2026
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Very empathetic over the phone,and…
Very empathetic over the phone,and helping me knowledgeably.
Thank you.
Iohana Lepsa
24 marzo 2026
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Personable & listened.
18 marzo 2026
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Contact about a deceased relative as…
Contact about a deceased relative as I'm executor. Found the company sympathetic and understanding. Also reassuring wich is in my opinion very important at such times
20 marzo 2026
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Information call.
I called Phillips Cohen up. To help with my aunties debt.
The lady whom helped me was, kind, informative, knowledgeable and helpful.
I know the matter will be solved.
Feel so much better.
Lisa.
19 marzo 2026
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very kind and friendly…
The agent was very kind and friendly and explained everything.
17 marzo 2026
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Joseph was very helpfull and…
Joseph was very helpfull and understanding of my situation. We went threw the questions and it was a relief of an outcome.
17 marzo 2026
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My Father passing away and balance on credit card
Donna called me and explained the reason for her call, also asked me questions to determine the outcome of my dad's credit card balance.
She explained everything very clearly to me and we both discussed issues surrounding my dad's passing away and my mums payments for funeral and I learnt a lot. She was very helpful and caring. Thank you.
16 marzo 2026
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The person I spoke to was really…
The person I spoke to was really helpful, explained everything clearly and made the whole process easy to follow and understand.
13 marzo 2026
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Spoke with Lisa about my late mother’s…
Spoke with Lisa about my late mother’s accounts and she was so kind and understanding. Gave a lot of information and was clear on next steps.
13 marzo 2026
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Spoke with a lady called Arianna very…
Spoke with a lady called Arianna very helpful and very professional sorted out my problem very quickly top service
11 marzo 2026
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Matt was very respectful and very professional
Matt was very respectful and understanding of my situation and helped me resolve my predicament with a positive and calming attitude. He explained everything clearly and understandable.
My problem was resolved very quickly and dealt with in a very professional manner.
Customer service at its finest
10 marzo 2026
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Electricity bill
The lady I spoke to called Donna was extremely kind and helpful with my query and explained everything perfectly
9 marzo 2026
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Rob was very thorough and helpful…
Rob was very thorough and helpful during our conversation
9 marzo 2026
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All emails were ignore so I called on…
All emails were ignore so I called on the phone and Amy was very helpful just not sure why the emails were ignored
9 marzo 2026
Non scritta su invito
Risposta di Phillips & Cohen Associates (UK) Ltd.
Good morning Mr Thompson, thank you for the balanced review & we apologise if your email correspondence was not acknowledged and handled appropriately. We certainly welcome email interaction so are sorry for the inconvenience of your having to call us. To enable us to investigate, we would sincerely appreciate it if you would forward your last email to our team to feedback@phillips-cohen.co.uk and we will investigate as a priority. Thanks again & all the very best
Supreme Service From Donna
I was very fortunate to have my call answered and handled by a super lovely lady called Donna.
She genuinely cared for me and my needs, there was nothing forced and she gave me really practical advice.
9 marzo 2026
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The person I spoke to was extremely…
The person I spoke to was extremely helpful & helped resolve the issue.
9 marzo 2026
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I was in conntect with them due a…
I was in conntect with them due a deceased relatives account. They were very helpful in sorting the issue and we're very understanding as the death has occurred over 18 months earlier.
12 gennaio 2026
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The Agent was very polite and helpful
The Agent was very polite and helpful. Customer gave excellent customer service by understanding my needs.
6 marzo 2026
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They where very helpful and thoughtful…
They where very helpful and thoughtful and showed care
6 marzo 2026
Non scritta su invito
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