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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Leggi di più

Valutata 5 stelle su 5

I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Leggi di più

Valutata 5 stelle su 5

I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Leggi di più

Valutata 5 stelle su 5

Emails came through as soon as my pet was scanned and email from pet database asking me to confirm details of scan. Definitely recommend for any pet owner

Dettagli dell'azienda

  1. Servizio di controllo degli animali

Scritti dall'azienda

We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

625 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 27% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I've already paid once!

I've already paid once, yet I'm expected to pay again just to change my address. I wasn't informed of this from the vet's at the time of him being microchipped, nor was I offered a alternative.

1 luglio 2025
Non scritta su invito
Logo di Pet Database

Risposta di Pet Database

Thank you for your review. We cannot locate a payment from your account in our database, so we are unable to verify the details of your registration. In some cases, payments may have been made to a different microchip database.

To assist you further, please contact us directly at info@petdatabase.com
with the date and amount of your payment. Once we have this information, we will be happy to help resolve the issue and update your details if needed.

Kind regards
The Pet Database Team

Valutata 5 stelle su 5

Great help today from Holly

Great help today from Holly, who changed my pet’s name in the database as when I registered I wasn’t exactly sure what I would be calling her but I importantly knew needed to register straight away in case anything happened to her while I was thinking of her name change.

27 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Registration of tag

Had a issue with registration as purchased through carers card and glitch when signing up but emailed pet database and Aman came straight back and sorted for me. Great service. 👍

16 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

After a little confusion today I spoke with Aman who was very helpful and sorted it all out for us with a fast response to e mails
Our pet is now registered and we are very happy we have peace of mind! A great company highly recommended.

13 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Contactable!

Contactable! Thank goodness there wasn't a 'no reply' email as I had a query. It was dealt with clearly and patiently, thank you Holly and Amam, much appreciated.

30 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent database

I emailed the company to update the details and Holly responded immediately. She was polite and extremely efficient. As a charity, it is very important that the microchip company works with us to ensure total trust and this is the case.

29 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

I sent an email as I misspelt our puppy's name when changing ownership details after purchase.
Holly was super efficient, and kindly changed the details on my behalf.
Thank you very much Holly!

21 settembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Not free as advertised

I was transferring my mums puppy into her name and according to google this is a free database. How wrong can it get. I filled everything out and at the end it says ‘payment £15’. All I want is the microchip in her name. I don’t want all the ‘extra’ benefits.

17 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I highly recommend Pet Database Services

I highly recommend Pet Database Services. We registered our cat’s microchip and details with them, and the whole experience was great. Their customer service has been excellent, and I’d like to give special thanks to Holly Thompson, who handled our recent enquiry quickly and professionally. She was incredibly responsive, helpful, and friendly throughout.

15 settembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Transferring your lovely pet

I have to say I had the best amazing experience transferring my pet to the new owner.
Loved the fact Pet data informed us before making the switch to the new owner, which made me extremely happy as I wasn’t sure if the kitten remained under my name or not .
It would have been 5 star for me , if I could made the transfer my self .
Anyway overall experience with everything and advisor INDY I’m super happy. 😊

THANK YOU

16 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service

Amazing service! Fabulous support from Holly T, who was extremely friendly and got everything sorted for me in no time. Holly made the whole process easy and stress-free — you can tell she also really cares about keeping pets’ details up to date! Thank you again, Holly.
I'd definitely encourage all pet owners to make sure their details are up to date too.

15 settembre 2025
Non scritta su invito

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