Very easy to transfer pet ownership with a small fee. Holly was very helpful in keeping me informed of progress as checks have to made to insure pet hasn’t been stolen. Would encourage everyone to mi... Leggi di più
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I was struggling with getting my dogs microchip verified under my name from previous owner. I contacted petdatabase to help me with this... a very lovely lady called Holly Thompson was so helpful to m... Leggi di più
I found Holly to be very nice, which has made the experience in changing my cats details much better after he had to be rehomed due to ill health. I found it to be straight forward with her help, fo... Leggi di più
Emails came through as soon as my pet was scanned and email from pet database asking me to confirm details of scan. Definitely recommend for any pet owner
Dettagli dell'azienda
Scritti dall'azienda
We believe every pet deserves to be found. Ensure your pet's details are kept up to date on the UK's Defra-compliant pet microchip database and lost pet service.
Informazioni di contatto
3rd Floor Marlborough House, 298 Regents Park Road, Finchley, N3 2SZ, London, Regno Unito
- 0330 818 8558
- info@petdatabase.com
- petdatabase.com
Ha risposto al 27% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Helpful staff
I recently transferred ownership of my new dog who was already registered with Pet Database. I found the experience very positive both when I contacted them on the phone on two occasions and by email. Holly Thompson was very friendly and made the process easy and quick. Thank you.
Really nice polite people and very…
Really nice polite people and very helpful
Thank you so
Thank you so much Holly you have been incredibly helpful. I can rest easy knowing that Arthur is now safely registered on the Pet Database.
Very smooth and nice costumer support
Very smooth and nice costumer support, Holly Thomson helped me with transferring my cats microchip to me and kept me updated throughout the whole process and helped me with what i needed to do!
Thank you guys!
Holly Thompson was so polite and…
Holly Thompson was so polite and helpful. Would definitely recommend
Pet database is amazing
Pet database is amazing they send you emails to let you know what’s happening with your pet or if you are no longer the owner very holly was lovely and very helpful great experience Thankyou holly
Smooth, uncomplicated process
We rescued a puppy and had to arrange the transfer of information from the previous owner to ourselves. Holly was very helpful in arranging this and advising what we needed to do. The process was easy and quick.
I have 3 dogs all with different…
I have 3 dogs all with different microchip providers and honestly wouldn’t have had any idea how to update them all or who they were even registered with so this has been a godsend! So easy to transfer everything over and the smart tags are fantastic! Special thanks to Holly for helping me tonight by email :)
Excellent and fast communication
Excellent and fast communication to sort out our rescue doggy! Holly Thompson was fantastic with her responses and was able to advise of my questions!
Very efficient and quick
Easy to use with amazing support staff
It is so important to keep your pet safe so found Pet Database to be very useful and easy to use. Plus when I did need to reach out for support and help, I found Holly, one of their staff, to be brilliant, friendly and quick in resolving my issue. Would definitely recommend using Pet Database to register your pet.
Total scam
Total scam didn't realise I had to pay, which I won't be doing!!! I thought it was a free service please remove my account
Great communication
Great communication, especially from Holly who has kept me in the loop and kept our pets details up to date.
Holly Thompson contacted to ensure the…
Holly Thompson contacted to ensure the request for my dogs data to be transferred over to new owners was okay, great service they keep everything up to date and it’s nice to receive these messages from staff an not automated message , thanks again holly great work
I recently sold my beautiful dog and…
I recently sold my beautiful dog and wasn't sure how to change ownership but tanks to rate pet database it went very smoothly
Holly Thompson was very helpful in…
Holly Thompson was very helpful in changing over the information quickly and efficiently. I am glad they contacted me just in case I had lost my pet
Really helpful
Really helpful, quick response to emails, helped me from start to finish. Holly T was extremely helpful! Couldnt praise her enough for her assistance and kindness
Easy to access and input information
Easy to access and input information
Customer service is great also
Registration Enquiry Resolved
I had a problem tracking where my animal was registered and Pet Database responded quickly to my questions and resolved the issue I was having very promptly. Thank you to Holly Thompson for guiding me through the process and keeping me updated by email.
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