Very Poor
Poor service seems to be a running theme with this company.
I was looking to have a wasp nest removed and put out a request on Bark. Pest and Co rang soon after, said they could get a guy to my house that afternoon.
I was very pleased as we have young girls next door and I was worried about them getting stung all summer.
The guy turned up, asking for £22 more than quoted, but that's VAT, so I let it go.
He had no protective clothing, or ladder, even though I'd said the nest was on the roof. He borrowed my ladder and spent awhile getting his spray to work.
When the wasps went for him he came down and told me he couldn't guarantee he'd killed them, but would like paying in full and would come out for half price if they didn't go. I wasn't happy as he should have made this clear when he first arrived.
He refused to leave until he got his money, in full, by bank transfer. He did agree to come back for free if the wasps survived.
They did and are in rude health as they continue to build their nest, even after a second visit.
Not sure what he was spraying them with, but I'd strongly advise against this company.
They showed no concern about their poor service, just told me I should hire a roofer and a cherry picker so they could get under the roof and do a proper job.
I am in Manchester. They are in Kent. Didn't realise this until things started to go wrong.
They said they subcontract after I complained. Must have rung a phone box and waited for someone pick up.
Avoid.
14 luglio 2025
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