**Excellent customer support from Levi** I ran into a technical error that stopped me from attending a course I'd booked with Taxi Plus, even though I was logged in on time. Understandably, I w... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Our company has been using Personnel Checks to process our DBS' for a few months months now and we have received a great service. They respond quickly and professionally to any queries and questions.... Leggi di più
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I had an absolutely wonderful experience speaking with Gemma today. She was incredibly knowledgeable, answered every single question I had and truly knew her stuff. It is clear that she loves her job... Leggi di più
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So having at least 4 dbs checks, because I am now being paid I had to have another. These guys were really good, the turn around was unbelievably quick (2working days!). Highly recomend both them and... Leggi di più
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Dettagli dell'azienda
Informazioni su Personnel Checks
Scritti dall'azienda
Personnel Checks are one of the UK’s top-ranked DBS Umbrella Bodies. From DBS to DVLA Checks, adverse financials and referencing, we can tailor screening solutions to suit any organisation. Thousands of businesses across the nation already trust us to manage their HR compliance needs.
We are the only background screening business in the UK to achieve a genuine 5 star TrustPilot score acknowledging our speed, efficiency, customer service and expert advice.
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Personnel Checks
Scritti dall'azienda
Informazioni di contatto
One Cathedral Square, Cathedral Quarter, BB1 1EX, Blackburn, Regno Unito
- 01254 355688
- letstalk@personnelchecks.co.uk
- personnelchecks.co.uk
4,8
Eccellente
10K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Isobel helped me out a lot I sent a…
Isobel helped me out a lot I sent a email last night and first thing in the morning the email was replied back too. She was really polite and answered my inquiry. I appreciate all her help and she was very kind
20 novembre 2025
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Risposta di Personnel Checks
Hi Hamzah,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Quick and easy
I had to complete a form with some personal details for my new role and ran into an issue with my driving licence. I contacted Isobel from Personnel Checks, and she responded immediately. She asked for my licence, identified the problem, and helped me finalise the form with all the correct information. Quick and efficient!
19 novembre 2025
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Risposta di Personnel Checks
Hi Maristela,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi Nouradin,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
they were responsive to queries and…
they were responsive to queries and instructions are straight forward
10 novembre 2025
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Risposta di Personnel Checks
Hi Gilbert,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
I had an excellent experience with…
I had an excellent experience with personnel check the process was quick and straightforward and their team kept me updated at every step communication was clear and the handled everything efficiently and professionally I really appreciate how smooth to whole process was highly recommended for anyone who needs available background check service.
3 novembre 2025
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Risposta di Personnel Checks
Hi Mohammad,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
DBS check processed!
DBS check processed!
After submitting my application for a DBS check, I was told my proof of address document wasn't recent enough. After uploading a newer one, it got processed quickly. Thank you, Jamie, for doing this!
30 ottobre 2025
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Risposta di Personnel Checks
Hi Sav,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Charlotte
Jamie has been amazing thank you for…
Jamie has been amazing thank you for his support would really recommend
24 ottobre 2025
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Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Charlotte
I sent a message this afternoon received a quick response from lovely Jamie. I was not expecting such a quick reply back. So thank you Jamie for letting me know that my DBS has finally been submitted.
I sent a message this afternoon received a quick response from lovely Jamie. I was not expecting such a quick email. So thank you Jamie that my DBS has finally been submitted. 5 stars from me.
24 ottobre 2025
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Risposta di Personnel Checks
Hi Shabnam,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Charlotte
Risposta di Personnel Checks
Hi Dan,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently dealt with Jamie from TaxiPlus regarding my DBS application, and I was really impressed with his professionalism. He was clear, patient, and always quick to respond to my questions. The DBS process can be confusing, but Jamie guided me through every step and made sure everything was handled smoothly. Excellent service — thank you, Jamie, for your support and efficiency!
23 ottobre 2025
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Risposta di Personnel Checks
Hi Constantin,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
It was really good experience and…
It was really good experience and helpful.
1 settembre 2025
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Risposta di Personnel Checks
Hi Shaukat,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Great service staff is very helpful
Great service staff is very helpful especially LISA she is great calm and amazing communication skills
22 ottobre 2025
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Risposta di Personnel Checks
Hi Adrees,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Gemma has been patient and very helpful!
Gemma has been patient and very helpful!
21 ottobre 2025
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Risposta di Personnel Checks
Hi Kathy,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Good company gone bad
We've used Personnel Checks for a long time and always been fairly happy although it's difficult to communicate with them and they haven't lived up to all their promises. There seems to be a disconnect with each department so nobody knows what each other are doing which leads to confusion. More recently we had issues with invoices and price rises which nobody helping to sort out.
1 ottobre 2025
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Risposta di Personnel Checks
Hi Heather,
We are sorry to hear about your recent experience with us. Providing excellent service and ensuring our customers leave satisfied is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, as it helps us identify areas for improvement and strive for better customer experiences in the future. We would greatly appreciate the opportunity to discuss your concerns further and make things right. Please reach out to our General Manager at admin@personnelchecks.co.uk at your earliest convenience. We would like to address any issues you encountered and work towards a resolution that meets your expectations. Thank you for bringing this matter to our attention, and we look forward to speaking with you.
Kind Regards,
Lisa
Initially impressed but sadly no longer
I was initially very impressed with Personnel Checks. We signed up and everything started going really well but recently everything changed and it's left a lot of issues that are not being resolved. We were promised things that weren't delivered (e.g. direct debits and the ability to close applications) and were only told "they are still in process and will be available soon" but it's been years. We then had an issue with an invoice which they admitted fault with and a solution was reached so we moved on only to be told months later that they had changed their mind and it was now an issue again (the invoice was from the previous year at that point). They have put their prices up without letting us know saying that I'd opted out of marketing emails as the excuse - we'd received many other 'non-marketing' emails from them and I wouldn't expect a price increase wasn't included in the exclusion. We have been chasing them for information so we can pay and move on for weeks now with no response. It's such a shame such a great company has gone downhill so fast.
1 settembre 2025
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Risposta di Personnel Checks
Hi Joelle,
We are sorry to hear about your recent experience with us. Providing excellent service and ensuring our customers leave satisfied is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable to us, as it helps us identify areas for improvement and strive for better customer experiences in the future. We would greatly appreciate the opportunity to discuss your concerns further and make things right. Please reach out to our General Manager at admin@personnelchecks.co.uk at your earliest convenience. We would like to address any issues you encountered and work towards a resolution that meets your expectations. Thank you for bringing this matter to our attention, and we look forward to speaking with you.
Kind Regards,
Lisa
Gemma thank you so much for the quick…
Gemma thank you so much for the quick process. Really appreciate your professionalism
20 ottobre 2025
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Risposta di Personnel Checks
Hi Faheem,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi Vasile,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi Mohammed,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Risposta di Personnel Checks
Hi,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
Jamie made my experience smooth and…
Jamie made my experience smooth and great. Thanks!
20 ottobre 2025
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Risposta di Personnel Checks
Hi Malak,
Thank you so much for your 5-star review! We appreciate you taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to working with you again in the future!
Thank you,
Lisa
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