Personalisedcardboardcutouts Recensioni 

189
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Needed a last minute cutout and the service was fantastic from start to finish from these guys! I emailed prior to ask if I ordered express would I receive by a certain date. A lovely lady Trish... Leggi di più

Valutata 5 stelle su 5

I’ve been using personalised cardboard cutouts for a long time. Quick reply, dimensions accurate as charged for, reasonable prices. Highly recommend and I keep ordering it.

Valutata 1 stelle su 5

Ordered on the 15th (my order number is 22074) pretty sure I've lost my money on this purchase because I've had no email update since or any communication not even to let me know if something is wrong... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These guys are amazing at what they do never had a problem with any request. I’ve asked for always arrives on time and a great price. 🌟

Dettagli dell'azienda

  1. Servizio di stampa digitale
  2. anche in
  3. Negozio di articoli per feste
  4. Negozio di stampe e segnaletica
  5. Servizi per feste per bambini
  6. Stamperia

Scritti dall'azienda

Personalised Cardboard Cutouts is a family-run UK printing business based in Hertfordshire. Since 2014, we have helped thousands of customers turn their photographs and ideas into memorable custom cutouts, displays and event pieces. We create personalised life-size, mini, giant, pet, face-swap and caricature cardboard cutouts, alongside selfie frames, signs, backdrops and promotional displays. Our products are used for birthdays, weddings, anniversaries, memorials, schools, theatres, festivals, television productions, exhibitions and corporate events. Every personalised order begins with the customer’s own image. Our experienced team checks the photograph, prepares the artwork for print and carefully produces and finishes the item in the UK. Freestanding cutouts include a folding back strut and are designed to fold for safer delivery, quick assembly and convenient storage. We have supplied individuals, charities and organisations across the UK, including the NHS, BBC, ITV, Airbus and UK Power Networks. Whether we are creating one surprise birthday cutout or a larger event order, every project receives the same care and attention. Standard UK delivery is normally 5–7 working days, although customers should allow up to 10 working days during busy periods. Express delivery is available in approximately 2–3 working days. Customers ordering for a fixed event date are welcome to contact us before purchasing so we can advise on the most suitable delivery option. Order confirmations and dispatch updates are sent to the email address supplied at checkout.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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3,9

Tutte le recensioni

(189)

9 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

***SCAM**** ordered a cutout ahead of a…

***SCAM**** ordered a cutout ahead of a wedding that I couldn't attend. The site states delivery within 10 days but what you don't realise is it's not a proper business and the number is a fake so there isn't anyone to get hold of to follow up. It hasn't arrived and I'm down a lot of money. AVOID this company. I think (as a lot of the individuals have said below) that the positive reviews are fake. Will be reporting to the ombudsman.

19 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Extremely satisfied with Celebrity Cut Outs got excellent…

First and foremost I got excellent customer service from Emily from Celebrity Cutouts! She responded to me so quickly AND I received my Cutout of my lovely niece DEVERY JACOBS in a matter of days from the U. K.!!!! I was extremely satisfied with my product and paying for it was very easy & FAST! Through PAYPAL!!! I and still very happy I will cherish my Cutout forever!!!🥰

1 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Has been months still not come

I ordered a couple months ago and received an order confirmation code and have contacted the company multiple times over the last couple months with no response my order still has not came

19 gennaio 2022
Non scritta su invito
Valutata 4 stelle su 5

Unrealistic delivery times

This lady isn't a scammer, the delivery times are over ambitious so allow plenty of time for delivery. The product itself is decent and competitive pricing, they just seem to be overwhelmed by the work they have coming in. My daughter loved the cut out of her favourite cartoon character, many thanks

25 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Simply Awful...

Awful. Complete scammers. I placed my order, received an order confirmation but the product never arrived. I emailed them countless times but get an auto-response "Inbox is too full" which doesn't fill me with confidence. I tried calling them every other day for 2 weeks and there was no answer. Avoid this company, don't waste your time or money like I did.

15 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Complete scammers

Complete scammers - these reviews are fake. I ordered back in October for my best friends hen party and it’s now the end of November and I haven’t received anything. I’ve tried to get in touch with them via email/phone/Instagram and nothing. Do not order it’s a waste of money

17 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product, bought a cutout for my brothers birthday, when it arrived it was better than expected. Will order again.

16 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company!!

I contacted this company for a cardboard cut out of my late parents for a surprise for my sisters 40th birthday party, the communication was fantastic, it was delivered on time and packed very well. The cut out it self was even better than I imagined. So pleased! I would highly recommend them. Everyone at the party commented on how great it was.

15 novembre 2021
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS!!!!! DO NOT ORDER FROM THEM.

SCAMMERS!!!!!! Do not order from them! I ordered 11 days in advance and sent an email asking a question, but never received a reply to that or any other correspondence. A day before it should have been dispatched, I called them and someone answered and said they were driving in traffic and would call me back with an update ASAP and hung up. I waited for a call back, which never came, and when I tried to call them again, I got the "people not available" message (even when I tried to call from different numbers). I am out 60 quid with these disgraceful scammers and more than that, I missed the chance to give my best friend a surprise/prank at her wedding that I had to miss due to covid.

22 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

DON'T WASTE YOUR MONEY

My order did not arrive, even though it was made well in advance - the member of staff lied over the phone the day before the expected delivery date, stating that the goods had been dispatched. However, it was revealed on the delivery date (when I called again to ask where the delivery was) - that it had never been shipped in the first place. After that, it was near on impossible to get through on the phone. When I was finally able to get through on the phone almost a week later, I asked for a refund. I was told it could not be processed yet and had to wait for approval and that they would call me back, which they didn't.
Eventually I was told I could have the refund, but no money was returned to me. In the end I had to get the refund through PayPal because this company wouldn't return the funds. The only reason I was able to get a refund was through PayPal disputes... so don't waste your money. This company will take your money, not deliver the goods and then unless you're protected by your payment method (i.e. paypal or credit card) - you won't get your money back. I made my order early June, and have only had the money back in my account this week - just to give an idea of the hassle and delay due to their bad service. Also had a party ruined as the cardboard cut off was not delivered as promised.

16 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS !!!!

Absolutely appalling company.....DO NOT TRUST !!
Operating out of a residential address and DO NOT send the goods paid for !
SCAM..SCAM..SCAM..SCAM !!!!!

7 giugno 2021
Non scritta su invito
Valutata 1 stelle su 5

Arrived late - poor customer service

We ordered our cutout 3 weeks early to make sure it would arrive in time (we are UK based). The cutout did not arrive on time and the customer service was poor when chasing up our order.
Great quality when it finally arrived, it was just such a shame that it was late.

14 aprile 2021
Non scritta su invito

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