Pepe Garden Furniture Recensioni 

508
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I bought my first 2 Elli chairs and dining table about 25 years ago and have added to the set over the years - my most recent purchase being the Elli bench. The quality has been great - having withsto... Leggi di più

Valutata 5 stelle su 5

Good communication, arrived when they said it would with a helpful courier, packed well. Great quality product as always.

Valutata 5 stelle su 5

Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di arredamento da giardino
  2. Negozio di mobili da esterno

Informazioni su Pepe Garden Furniture

Scritti dall'azienda

We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.

For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.

Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.

Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

508 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(508)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Poor delivery service.

You have asked me on a previous occasion and my answer is the same. Very poor delivery service with my husband having to take two days off work to receive a delivery that was promised on the first day then not arriving. Need to sort and your delivery company as we paid enough for this service.

8 maggio 2025
Valutata 5 stelle su 5

Quality product and a good deal

Quality product and a good deal. We bought our first 2 seater swing from Pepe 20 years ago and it was only last summer that the frame broke (we've still got the seat converted to a bench in the veg garden). After a good look around we decided that there was nothing as comfortable or practical with it's side shelf for your well earned beer/wine at the end of a long days gardening, so we bought another one. Excellent product and a slight change of design to the metal brackets on the frame have made it stronger. Looking forward to another 20 years use.

10 aprile 2025
Valutata 5 stelle su 5

Replacement Slats

I needed some replacement slats for some furniture we have had for years. They created a basket that could be emailed to me to process the order and the slats arrived quickly. They are pre-drilled so they can be fixed in a minute.

7 aprile 2025
Valutata 5 stelle su 5

Amazing aftercare…

We had damaged some wooden components and required replacements.

The team at Pepe were amazing! Matched the timber and supplied in a super quick time.

Brilliant service!

9 aprile 2025
Valutata 5 stelle su 5

A missing piece.

We have bought garden furniture before and know it lasts (if looked after). We bought a swing seat, missing a roof. But very quickly sorted out and delivered within 48hrs.very lovely lady that I spoke too.

18 marzo 2025
Valutata 3 stelle su 5

The stools were as described and solid

The stools were as described and solid. However I was surprised that some cut edges were splintered and similarity some of the drilled holes. I did comment about this but to date have received only an acknowledgment of my enquiry?

21 novembre 2024
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Risposta di Pepe Garden Furniture

Thank you Paul, I will have this looked into for you.

Valutata 5 stelle su 5

Very friendly and efficient customer…

Very friendly and efficient customer service given by Joe and his colleague. The bench looks very sturdy and sits nicely in our village churchyard. A company I would recommend.

22 novembre 2024
Non scritta su invito
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Risposta di Pepe Garden Furniture

Thank you Jenny, We are delighted to have supplied you with the Erica bench.

Valutata 4 stelle su 5

Our garden table cover is well made and…

Our garden table cover is well made and seems robust. We will have a better idea of how well it has protected our Pepe table from all the rain and strong winds we get here, at the end of winter.
Delivery did take rather a long time but was probably worth the wait.

1 novembre 2024
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Risposta di Pepe Garden Furniture

Thank you Joanna, I am sure your table cover will keep your table clean and dry.

Valutata 3 stelle su 5

Standards and ability dropping

Until a year ago I would have undoubtedly given a 5 star review. When we bought our table and 6 chairs about a dozen years ago everything about the products and the process was exemplary.
Unfortunately, one of the table top boards has succumbed to rot and so we contacted the company to request a replacement. Initially we were told that a replacement board would be ordered from where they are now manufactured but it would take a few months.
We dutifully waited and then contacted them again to be told that the additional board had not been delivered but that it would be looked into. After another wait we again contacted them to be told that they cannot supply a replacement board but that I could have a piece that I could cut and shape to fit.
It seems a shame that a company which once prided itself on the quality and standard of its products is now unable to even shape a plank of wood.

***** Date approximate as it covered a period of several months *****

8 luglio 2024
Non scritta su invito
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Risposta di Pepe Garden Furniture

Thank you Geoffrey, I do believe that your the team have been leasing with you and this is now being sorted.

Valutata 5 stelle su 5

Item was dispatched swiftly

Item was dispatched swiftly, well packaged and exactly as advertised. Thoroughly recommend.

14 ottobre 2024
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Risposta di Pepe Garden Furniture

Thank you Paul, your kind words are everything to the team.

Valutata 5 stelle su 5

Pepe garden furniture is an excellent product

Pepe garden furniture is a very good product, we have had our table and chairs for nearly 20 years.

1 ottobre 2024
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Risposta di Pepe Garden Furniture

Thank you Jenny, we are delighted to hear that your table and chairs are looking fantastic.

Valutata 5 stelle su 5

Superb all round

Superb all round. My swing seat is really well made and excellent quality. It is very comfortable and a great addition to my garden. My friend has had the same product for over 10 years and it still looks really good..
The customer service I received was exemplary. I had a change of mind on the colour of cushions I had chosen and the company were brilliant, exchanging the items immediately.
I cannot recommend this company highly enough.

1 ottobre 2024
Non scritta su invito
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Risposta di Pepe Garden Furniture

Thank you Suzanne, We are delighted that you have your new swing and the desired colour cushion.

Valutata 5 stelle su 5

Joe has great customer service and made…

Joe has great customer service and made it very easy to order my Lilly 2 seat swing chair. It arrived as scheduled with the oil and fixtures. Plan to install to my pergola when the weather improves.

20 settembre 2024
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Risposta di Pepe Garden Furniture

Thank you Silpa, Joe is delighted with your kind words.

Valutata 5 stelle su 5

Great seat

Well made and easy to put together, Pepe even included a screwdriver bit for the Torq screws they used, brilliant

6 settembre 2024
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Risposta di Pepe Garden Furniture

Thank you so much for your kind words.

Valutata 5 stelle su 5

Great products and customer service

Just bought our second rocking bench as we’ve moved to a house with a bigger garden. Fantastic product and great service from Pepe who were very helpful over timing of the delivery.

10 settembre 2024
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Risposta di Pepe Garden Furniture

Thank you for your kind words, we are delighted that you now have your new rocking bench.

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