This was my first contact with People Safe to report a problem. The response I received was very helpful, and the actions taken resolved my issue quickly and effectively. The matter was urgent, a... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had amazing customer service from Kelly in the contract management team around two queries I had today. She responded very quickly today to an invoice query I'd highlighted to other members of the t... Leggi di più
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The member of staff who attended to me was patient and ensured all my concerns were addressed. She also ensured she understood my complaints better by practically taking me through all the steps I nee... Leggi di più
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Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizi per le imprese
- Servizio di pronto soccorso
- Fornitore di attrezzature per la sicurezza
- Servizio di sicurezza
Informazioni su Peoplesafe
Scritti dall'azienda
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 375,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Informazioni di contatto
Emerald House, East St,, KT17 1HS, Epsom, Regno Unito
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Eccellente
163 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Report faulty device
Report faulty device.
Received new device with 3days
Great Service
25 marzo 2026
Risposta di Peoplesafe
Hello Steve - great to hear you had a 5* experience with our support and distribution teams
Very impressed
Very impressed with the communication, emails promptly responded to and very helpful. The whole experience of returning the item was very easy.
24 marzo 2026
Risposta di Peoplesafe
Hello Rachel - great to hear that you had such a positive experience when needing to return your device.
Everyone was helpfull
Everyone was helpfull. The only slight detractor was the signing on process. This was finally completed with the assistance of the staff, who were also very helpfull.
23 marzo 2026
Risposta di Peoplesafe
Hello James - thank you for taking the time to leave us a review and a point of improvement for our onboarding process. Great to hear that the support of our team was helpful.
My people safe device popped off of my…
My people safe device popped off of my side pocket whilst cycling & the caller was able to direct me back to where the device was in a swift & discreet manner.
2 aprile 2026
Non scritta su invito
Risposta di Peoplesafe
Hello Richard - great to hear that we managed to quickly reunite you with your Peoplesafe device
Risposta di Peoplesafe
Hello Stephen - thanks for leaving a 5* review of our Support team and the service you received
Quick and Helpful response to my issue.
13 marzo 2026
Risposta di Peoplesafe
Hello Chris - thank you for leaving a 5* review for the service you received from our support team
Excellent serviec
Phoned the helpline on the Wednesday afternoon and by the Thursday I had a new peoplesafe delivered. Excellent service
12 marzo 2026
Risposta di Peoplesafe
Hello Sharon - it's great to hear how pleased you are with the efficient service you received from our teams.
Risposta di Peoplesafe
Hello Allan - glad to hear that you managed to find the missing device and our team was able to help
Good service
3 marzo 2026
Risposta di Peoplesafe
Hello - thank you for taking the time to leave us a 5* review for the service you received
You were extremely efficient helped me…
You were extremely efficient helped me through process and supported me and solved the problem
6 marzo 2026
Risposta di Peoplesafe
Hello Suzette - thank you for leave a 5* for the service you received from our support team
Quick replacement security device
Quick replacement security device, a little hard to deal with over the telephone. Security device on and off not the best hard to tell if on and turned off. Charge does not last long.
6 marzo 2026
Risposta di Peoplesafe
Hello Helen - thank you for leaving us a 5* review for the speedy replacement of your lone worker device
It's a while ago that I needed help but…
It's a while ago that I needed help but from memory the response to my query was quick
24 febbraio 2026
Risposta di Peoplesafe
Hello Shelley - thanks for leaving a positive review for the service you received from our support team
Risposta di Peoplesafe
Hello John - thanks for leaving such a positive review of the support and service you've received from our teams
People Safe has made a real difference…
People Safe has made a real difference to our team, and everyone feels much safer as a result. We recently had an incident where an alarm was triggered while a team member was out on site. The People Safe team responded immediately and contacted them straight away. Thankfully, it turned out to be an accidental activation, but it was very reassuring to see how quickly and professionally the situation was handled.
24 febbraio 2026
Risposta di Peoplesafe
Hello Darren - thank you for leaving a 5* review of the service you received from our alarm response team. Brilliant to hear that everyone in your team is safe and feels more confident with access to the Peoplesafe service.
Lengthy process
Customer services wanted to know a lot of information before agreeing to replace the unit. I understand this needs to be done but while this was taking place, I was without a working device.
6 febbraio 2026
Risposta di Peoplesafe
Hello Jane, we'd like to apologise for your experience receiving a replacement device and thank you for giving us an opportunity to improve our service. As you can appreciate, we do need to collect relevant information to ensure the replacement is sent to the correct place and arrives set up and ready to be used.
Phone App
Using the Peoplesafe phone app:
Found the information online clear and easy to follow.
The option to watch information videos was helpful.
I was a little nervous about testing the phone app for the first time but this went well.
Once I started to use the app I got more confident.
4 febbraio 2026
Risposta di Peoplesafe
Hello Debbie - thank you for leaving such a positive review of your experience using our app. Great to hear how confident you feel about using the service.
Peoplesafe Onboarding was a seamless…
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required.
The whole process took only a few weeks from initial meeting to complete Roll out. Tessa Western couldn't have been more helpful and knowledgeable. Would certainly recommend PeopleSafe to others 10/10
6 gennaio 2026
Non scritta su invito
Risposta di Peoplesafe
Hello Jon - thanks for leaving such a positive review of your onboarding experience with Tessa and the recommendation to others
Very quick response to my issue.
Staff were very quick to respond and sort my problem out. I needed a replacement, which arrived at my home address the day after. Instructions around returning the faulty device were clear and easy to follow.
27 gennaio 2026
Risposta di Peoplesafe
Hello Mike - great to hear you had a positive experience with our support team and replacement service
Quick service and response with how to…
Quick service and response with how to fix.
SIM cards arrived as promised and replaced and all seems to be working again.
29 gennaio 2026
Risposta di Peoplesafe
Hello Karen - thanks for leaving a review of the efficient service you received from our support teams
Risposta di Peoplesafe
Hello Theresa - great to read that you had a positive experience with us
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