Once the product arrived it was great. However, it took 8 business days, 12 actual days to arrive which was due to the Royal mail delivery not Penelopetom. My gripe is that the delivery method wasn'... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent product which was promptly delivered. I also chose an engraved presentation box which was a great addition to the gift I purchased for a family member. I ordered direct from their website an... Leggi di più
L'azienda ha risposto
Excellent choice of gifts, arrived well packaged and on time. I purchased some lovely ruby studs for my goddaughter which she loved and a T Rex head for my godson which now adorns his bedroom wall.
L'azienda ha risposto
I love this online shop! I was looking for something different but equally special for twins' 18th birthdays, and for a 90th birthday. You have such a GREAT range of high quality gifts without me havi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni di contatto
34 Fore Street, TQ9 5RP, Totnes, Regno Unito
- 01803 862205
- office@penelopetom.com
- penelopetom.com
4,7
Eccellente
37 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A lovely birthday present
Penelopetom delivered my ordered tie clip engraved as requested in time for our son's 50th birthday.
3 novembre 2025
Risposta di Penelopetom
Hi David,
Thank you so much for your lovely review! We’re delighted to hear that the engraved tie clip arrived in perfect time and made a special gift for your son’s 50th birthday.
It means a lot to us that you chose Penelopetom for such an important occasion. If you ever need anything else, we’re always happy to help.
Best wishes,
The Penelopetom Team
Risposta di Penelopetom
Hi there, Thank you for taking the time to leave us a 5 star review - it is very much appreciated. Kind regards Aly
Risposta di Penelopetom
Hi Kendall. Thank you very much for taking the trouble to leave us a positive review which is much appreciated. Kind regards Aly
Easy to use website
Easy to use website. Kept informed when item was due to be dispatched.
12 settembre 2025
Risposta di Penelopetom
Hi Anne, Thank you so much for taking the time to leave us a positive review. Kind regards Aly
Risposta di Penelopetom
Hi Diana, Thank you very much for taking the trouble to leave us the very positive review. Kind regards Aly
Excellent product and service
Excellent product which was promptly delivered. I also chose an engraved presentation box which was a great addition to the gift I purchased for a family member. I ordered direct from their website and was able to phone to clarify a question I had. This made the experience much better than ordering via a third party website.
26 agosto 2025
Risposta di Penelopetom
Hi Philip,
We are delighted to hear you're so pleased with the gift. The engraved box is such a lovely finishing touch and we’re glad we could help over the phone too. We hope your family member loved their present!
Best wishes,
The Penelopetom Team
Fantastic experience
Fantastic experience, i had to make a last minute amendment to my order which was dealt with quickly. Contact was friendly and professional. Thank you - my husband loved the gift bought from you.
26 agosto 2025
Risposta di Penelopetom
Hi Alison,
Thank you so much for your kind words. We really appreciate you choosing us for such a special purchase and hope to welcome you back again soon.
Best wishes,
The Penelopetom Team
Rising from the ashes
Beautiful phoenix earings, great communication and quick delivery. Thank you
14 agosto 2025
Risposta di Penelopetom
Hi Donna, We are delighted to hear the Phoenix Earrings were just what you were hoping for and that they reached you so quickly.
Thank you for taking the time to share your experience.
The Penelopetom Team
Elegant earrings
Beautiful earings. Just what I wanted. A lovely treat for me! They arrived in a nice box. Service and delivery good. Thank you!
10 luglio 2025
Non scritta su invito
Risposta di Penelopetom
Hi Amanda, Thank you so much for your lovely review - we are so pleased that your new earrings made a special treat for you. We really appreciate your kind words about our service and delivery too. 💛
Enjoy wearing them and we hope to welcome you back again soon!
The Penelopetom Team
Great service and accurate attention…
Great service and accurate attention given to need-by date - much appreciated. Will be buying from Penolopetom again for sure!
28 giugno 2025
Risposta di Penelopetom
Hi Lawry, Thank you for taking the trouble to leave us such a lovely review. We are delighted that you are pleased. Kind regards Aly
Great service, great quality and lots of choice.
My purchase was a present. I had previously bought one for myself so I knew the quality.
I had it gift wrapped and the recipient was very impressed. I also asked for the delivery to be delayed so it could arrive on a specific date. Your staff were extremely helpful. The item was first rate.
25 luglio 2025
Risposta di Penelopetom
Dear Valerie, Thank you very much for taking the trouble to leave us such a positive review. It is much appreciated. Kind regards Aly
Risposta di Penelopetom
Hi Helen, Thank you so much for taking the time to leave us a positive review and for your custom. Kind regards Aly
Having a good discount
23 maggio 2025
Risposta di Penelopetom
Hi Elizabeth, many thanks for your positive review. Kind regards Aly
Fast delivery service
Fast delivery service. Birthday discount offer. Good selection of shapes and styles. Tracking updates regular
14 luglio 2025
Non scritta su invito
Risposta di Penelopetom
Thank you for taking the time to leave us a positive review and for shopping with us
Good customer service
After slight problem ordering, I was contacted to confirm my order which then came quickly.
Nice idea with someone’s favourite song title which you download on Spotify
6 giugno 2025
Non scritta su invito
Risposta di Penelopetom
Hi Tracy. Thank you for taking the trouble to leave us a review. This is one of our new products which we are very excited about, so pleased you agree.
Beautiful detail on the cufflinks
Beautiful detail on the cufflinks. Delivery was very quick too.
30 maggio 2025
Non scritta su invito
Risposta di Penelopetom
Thank you so much for your lovely review! We're so pleased to hear you loved the detail on the cufflinks and that your order arrived quickly. We really appreciate you taking the time to share your feedback.
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