Peaks Curative Recensioni 

Risposta di Peaks Curative

18 mag 2026

Hello,

We’re sorry to hear about your experience and take feedback like this very seriously. After reviewing our records, we have unfortunately been unable to locate any order associated with the email address and phone number provided in your review. Because of this, we have also been unable to verify the issues described or assist further with the order in question.

We always encourage customers experiencing any shipping or product concerns to contact us directly with their correct order information so we can properly investigate and help resolve the matter. If there was a shipping issue, damaged package, or missing order, we would absolutely want the opportunity to make it right.

Our team strives to provide quality products and responsive customer service to every customer, and we regret that your experience did not reflect that expectation.

Risposta di Peaks Curative

11 mag 2026

Hello,

Thank you for your feedback, and we apologize for the frustration regarding your refill order.

You are correct that certain prescriptions on our platform are limited to a 30-day supply before a refill can be processed, based on prescribing guidelines and pharmacy policies. We understand your point that this should have been communicated more clearly upfront, and we appreciate you bringing that to our attention.

That said, once the refill eligibility period has passed, you absolutely should receive timely processing and shipping updates. We’re sorry that this did not happen in your case and that you had to contact us multiple times for clarification.

We would appreciate the opportunity to review your order personally, determine what caused the delay, and make sure your refill is processed as quickly as possible. Please reach out to our support team directly at contact@PeaksCurative.com so we can assist you right away.

Thank you again for your patience and feedback.

— Peaks Curative

Risposta di Peaks Curative

13 apr 2026

Hello,

Thank you for taking the time to share your experience. We’re sorry to hear that the products did not meet your expectations.

Because these are prescription-based treatments, individual results can vary significantly from person to person. What works well for one patient may not produce the same outcome for another, which is why our medical team is available to help adjust dosage, formulation, or delivery method when needed.

Regarding your comments on storage and expiration: certain compounded medications — such as nasal sprays — may have specific storage requirements (including refrigeration) to maintain stability and effectiveness. These details are provided with the medication packaging and pharmacy labeling, as they can vary depending on the formulation and compounding pharmacy.

We also understand your concern about cost. Our platform includes not just the medication, but also the medical evaluation by a licensed provider and pharmacy compounding services, which differ from standard retail products.

We would have welcomed the opportunity to work with you directly to review your experience and determine if a different approach may have been more suitable.

We appreciate your feedback.

— Peaks Curative

Risposta di Peaks Curative

13 apr 2026

Hello,

We’re sorry to hear that you experienced side effects and understand how disruptive that can be. Patient safety is always our top priority, and experiences like yours are taken seriously.

As a telemedicine platform, our service differs from a traditional retail purchase. Each order includes a medical consultation reviewed by a licensed prescribing provider, and if appropriate, a prescription is issued and fulfilled by a pharmacy. This process is similar to visiting a doctor in person — once medical services have been rendered and a prescription has been dispensed, they cannot be returned under pharmacy regulations.

Regarding side effects, all prescription medications carry the potential for adverse reactions, and individual responses can vary. Patients are provided with medical information and have access to licensed providers to discuss risks, medical history, and any concerns prior to and after treatment. We always encourage patients to reach out so appropriate guidance and follow-up care can be provided.

We also respect and prioritize patient privacy. We do not disclose or discuss any individual’s protected information publicly, and any responses are intended to remain general and non-identifying.

We appreciate you sharing your experience and feedback.

— Peaks Curative

Risposta di Peaks Curative

21 feb 2026

Hello Megan,

We’re sorry to hear about your experience, and we take concerns like this very seriously.

After carefully reviewing our records, we do not show any missed calls or emails associated with your name or order. It’s possible your message may have been sent to an incorrect contact. To ensure you reach us directly, please confirm you are contacting us at:

Email: Contact@PeaksCurative.com
Phone: 1-878-PeakNow
Monday to Friday from 9 am to 8 pm EST

We are available to answer questions, assist with orders, and provide support — patient safety and accessibility are extremely important to us.

Additionally, our shipping records confirm that the order placed on February 12th was successfully delivered on February 17th. If you did not receive it, please contact us immediately so we can investigate with the carrier and make it right.

We would genuinely like the opportunity to assist you and clear up any confusion. Please reach out using the contact details above and we will prioritize your case.

– Peaks Curative Support Team

Risposta di Peaks Curative

11 feb 2026

Hello Sue,

We understand your frustration and would like to clarify what occurred.

When an order is placed on our platform, it is not simply a retail purchase — it includes a medical review by a licensed prescribing physician. In your case, your consultation was reviewed and approved, and the prescription was issued. Once that medical service has been completed and the prescription has been processed by the pharmacy, we are no longer able to cancel the order.

This policy is not about the ability to reverse a payment transaction; it is based on the fact that physician services have already been rendered. Even if a cancellation request is made within 24 hours, if the prescription has already been approved and sent to the pharmacy, it cannot be reversed.

We also want to address your concern about contacting us. We do respond to all emails and calls received through our official support channels. If there was any delay in communication, that is never our intention.

Our goal is always patient safety first. If you had concerns about medication interactions, our medical team is available for follow-up to review those concerns and provide guidance.

We appreciate you sharing your experience and wish you the very best moving forward.

— Peaks Curative

Risposta di Peaks Curative

20 gen 2026

Hello Cherry,

We’re truly sorry that your experience did not meet your expectations — especially given that this was meant to be part of a special birthday weekend. We understand how disappointing and frustrating that must have felt.

Everyone’s body responds differently to prescription treatments, and unfortunately no product can be guaranteed to work the same way for every individual. When a customer reports side effects or lack of results, our responsibility is to approach it from a medical and safety standpoint, which is why we offered a complimentary follow-up consultation with a licensed provider to review your experience and explore safer alternatives — not to pressure you into purchasing anything further.

We also want to be transparent that, due to pharmacy and regulatory requirements, prescription medications cannot legally be returned once dispensed. That policy is based on regulation, not a lack of concern for your experience.

While we respect your right to share your opinion, we genuinely regret that this product was not the right fit for you and that it impacted what should have been a positive personal moment. That was never our intention, and we truly wish your experience had been different.

We appreciate you taking the time to share your feedback and wish you nothing but better experiences moving forward.

Warm regards,
Peaks Curative

Risposta di Peaks Curative

23 gen 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

PT-141 is a prescription medication that is dispensed by a licensed U.S. pharmacy after a medical consultation. As with any prescription treatment, individual results can vary, and effectiveness is not guaranteed for every patient.

Regarding shipping and temperature:
Your order was in transit for 2 business days, not 7. The storage temperature listed on the medication refers to long-term storage after delivery. Brief exposure to warmer temperatures during transit does not compromise the medication’s stability or effectiveness, as confirmed by the dispensing pharmacy and manufacturer guidelines.

That said, we take all concerns seriously. Our clinical support team offered to review your case, provide medical guidance, and discuss alternative treatment options if needed. We remain available to assist you directly so we can ensure proper care and support.

We appreciate the opportunity to clarify these points and remain committed to patient safety, transparency, and professional care.

— Peaks Curative Team