Significant improvements! 3 months in, no scooting, only scratches at collar, but still biting legs, less smell, occasional paw licking and more dry cushion days than wet (from licking!). I tried t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was concerned that I would be automatically enrolled in a subscription even though I only ordered one bottle to see if my dog will take it. I reached out to customer service and they got right back... Leggi di più
I received my order in a timely manner and my order was exactly what I ordered. I would 100% recommend Pawsey for my pet needs. Thank you Pawsey for doing a great job with making sure my pet needs are... Leggi di più
I have knocked a star off due to the fact I ordered a bottle of the product only to find I had been enrolled to receive a bottle every month. This was not clear on ordering. I had to email them to res... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
254 Chapman Rd, Ste 208 #24453, 19702, Newark, Stati Uniti
- +1 (302) 271-7528
- help@pawsylabs.com
- pawsylabs.com
4,5
Eccellente
123 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My concerns were answered and sorted…
My concerns were answered and sorted immediately. This company seems to be honest and very understanding.
2 settembre 2026
Non scritta su invito
They were very gracious to help me with…
They were very gracious to help me with my return.
1 settembre 2026
Non scritta su invito
I put an order in on August 16th for 1…
I put an order in on August 16th for 1 bottle of Parasite Cleanse Drops. I would have loved to try this product however I have not received the product after 17 days!
My Tracking has never moved from 'Order Ready'.
I have been in touch with the support team with several emails going back & forth, however my order still has not left the warehouse. Although they are replying, nothing is being done. Very disappointing to say the least & just not good enough!
EDIT - Finally received my order - tracking still a mystery as it never worked.
Support was as helpful as they could be & always did respond to my emails - so thank you for that.
2 settembre 2026
Non scritta su invito
Seems the site to order added extra…
Seems the site to order added extra item and charge. I emailed. They responded pretty fast and said they will return the charge. I hope this product works as l saw much stories by the Vet nurse and others pushing it.
31 agosto 2026
Non scritta su invito
Very helpful and efficient
Very helpful and efficient when I needed to cancel an order quickly.
29 agosto 2026
Non scritta su invito
She is not scooting anymore or licking…
She is not scooting anymore or licking her paw anymore. She seems to be happier now. I'm happier too.
30 agosto 2026
Non scritta su invito
The problem was cleared up very quickly…
The problem was cleared up very quickly through emails. A first for me! Your customer service team is great!
29 agosto 2026
Non scritta su invito
The Customer service was really great
The Customer service was really great. Love this product!..joy
29 agosto 2026
Non scritta su invito
For some reason something went wrong…
For some reason something went wrong with my order but they sorted it out straight so can't fault the service thanku 😁
29 agosto 2026
Non scritta su invito
Product delivered promptly and well…
Product delivered promptly and well packaged.
Have noticed a vast improvement with no “scooting!”
Seems to enjoy the taste.
Thank you so much.
1 agosto 2026
Non scritta su invito
They were prompt with a response and…
They were prompt with a response and solved the issue well beyond what I expected. Great customer service!!
26 agosto 2026
Non scritta su invito
Very quick response
26 agosto 2026
Non scritta su invito
Bcp moins de léchage et grattage
Bcp moins de léchage et grattage
25 agosto 2026
Non scritta su invito
A fast and efficient service
15 agosto 2026
Non scritta su invito
Never received the order after 4 emails…
Never received the order after 4 emails chasing
7 luglio 2026
Non scritta su invito
Risposta di PawsyLabs
Quincy, we're sincerely sorry — an order that never arrived is bad enough, but chasing it through four emails without a resolution is simply not acceptable, and we understand your frustration completely. Let's fix this now: please email help@pawsylabs.com with the name on your order and "Trustpilot" in the subject line, and we will track down what happened and either reship your order or refund you in full within 24 hours. You won't have to send a fifth email. — The PawsyLabs Team
I have purchased pawsylabs drops for…
I have purchased pawsylabs drops for my 2 dogs and they have been so helpful for their health. I have just ordered more bottles and noticed that I had been placed in a subscription which means a monthly supply automatically received but I didn’t want that type of purchase and contacted the company and they have responded and given me the desired outcome which is purchasing the bottles when I require them.
Thank you Pawsylab for a great outcome.
24 agosto 2026
Non scritta su invito
Risposta di PawsyLabs
Thank you, Jane! Hearing that both of your dogs are doing so well on the drops is exactly what we hope for. And thank you for the honest note on the subscription — being placed on auto-ship you didn't clearly ask for isn't how it should work, and we're glad the team could switch you to ordering the bottles simply when you need them. That's your call to make, always. We're here whenever you and the pups need us. 🐾 — The PawsyLabs Team
Very quick response from my email and…
Very quick response from my email and given excellent information as to what to expect
22 agosto 2026
Non scritta su invito
Risposta di PawsyLabs
Thank you, Elizbeth! Getting you a quick answer with clear expectations from the start is exactly how we like to begin — we're glad it landed well. Anything you need along the way, just reply to that same email. 🐾 — The PawsyLabs Team
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