Parking.com - 655 NEW YORK Recensioni 35

TrustScore 3.5 su 5

3,5

655 New York Ave NW, 20001 Washington, DC, US


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Valutata 5 stelle su 5

The ability to prepay and not worry about finding parking relieved so much stress for me. It also allowed me the opportunity to find parking 1/2 a block away from venue.

Valutata 4 stelle su 5

The reservation procedure and payment went fine. When I entered the garage there was no place to scan the QR code I had received so I picked up a regular ticket to get in. On leaving, I was able to... Leggi di più

Valutata 1 stelle su 5

I had a reservation. My phone QR code did not scan upon entry. I had a long line of cars behind me. No human was available. I took a ticket. When I went in, I found some attendants. They told... Leggi di più

Valutata 4 stelle su 5

Facility and access was easy to use. The app would not let me reserve parking in advance for a time outside of a local event and their special parking rate. So the app could use some major improvement... Leggi di più


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

  • 655 New York Ave NW, 20001, Washington, DC, Stati Uniti

  • (202)553-2373

3,5

Nella media

TrustScore 3.5 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Your reservation code may not work - then you pay over double!

I had a reservation. My phone QR code did not scan upon entry. I had a long line of cars behind me. No human was available. I took a ticket.

When I went in, I found some attendants. They told me to go upstairs, someone there would fix it. When I got upstairs, with all my luggage, the person told me go down, the parking attendents would fix it. He didn’t want to deal with me.

I had no idea who I should talk to, since both groups of people told me the other person would handle it.

I paid an extra $92 dollars as a result, since I couldn’t exit on Sunday with my QR code reservation. I had to use the ticket to pay. My reservation was $48. I paid an additional $92 on top of that. The garage made it clear that there are no refunds, too!! I am extremely unhappy.

1 maggio 2025
Valutata 4 stelle su 5

Mostly fine

The reservation procedure and payment went fine.
When I entered the garage there was no place to scan the QR code I had received so I picked up a regular ticket to get in.
On leaving, I was able to scan but this did not work as I had not scanned at entrance. So had to discuss this with the person on duty which took a few minutes.
Parking space and garage were good, well-lit and easily accessible.

17 marzo 2025
Valutata 4 stelle su 5

Very nice lot

Very nice lot - easy to access, clean and modern. I arrived fifteen minutes early and could not get in. At end of the day could not get out either. Staff very nice and helpful so not a problem in the end

11 marzo 2025
Valutata 4 stelle su 5

Facility and access was easy to use

Facility and access was easy to use. The app would not let me reserve parking in advance for a time outside of a local event and their special parking rate. So the app could use some major improvements.

7 marzo 2025
Valutata 2 stelle su 5

I paid for 7 days of parking

I paid for 7 days of parking, but I only realized after attempting to enter a second time that the pass allowed for only one entry and exit within those 7 days. In the end, I paid for a 7-day parking pass only for 6 hours.

28 settembre 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We strive to provide clear and accurate information about our services, and we'll review this specific situation to see if there are any areas where we can improve our communication. You can also reach out to us at DCmetro@spplus.com.

Thank you,
Parking.com

Valutata 1 stelle su 5

QR quote didn't work

The prepaid ticket didn't work and l had to buy a new one

26 settembre 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We strive to provide a seamless experience for our customers, and we are sorry to hear that you encountered this problem. We appreciate you bringing this to our attention, and will look into this with the management team. We have also issued a refund.

Thank you,
Parking.com

Valutata 2 stelle su 5

QR code didn't work, very nice garage though.

Beautiful, very clean garage. Unfortunately the QR code for parking did not work and I eventually had to take a ticket in order to park. Upon exiting I had to wait for someone from the garage to take my ticket number so I didn't have to double pay. The attendant said that happens a lot? Seems like something worth fixing then.

17 settembre 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

We appreciate your feedback and are sorry to hear about the issues you experienced with the QR code and exit process. We understand your frustration and will share your comments with the local management team for review.

Thank you,
Parking.com

Valutata 1 stelle su 5

It was awful

It was awful. I have to call and get my money back because I reserved and prepaid for 2 days and each time there was no barcode to scan and each time the lot was full. The second day one of the valet almost wouldn't let me in the parking garage because I didn't have a barcode but I did have a clear reservation. I don't think the barcodes were working as everyine in front of me tried and had to pay manually. It was awful and I still need a refund for the reservations is made.

8 settembre 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We are very sorry to hear this. We will look into this and issue refunds.

Thank you,
Parking.com

Valutata 5 stelle su 5

Very clean garage. Helpful attendant.

When I arrived, the entry gate would not read my 2D barcode. An attendant came to assist. Hopefully his instructions work since I've already paid for the parking spot.

The garage is very clean and bright which feels safe.

23 agosto 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

Valutata 5 stelle su 5

Good

Easy to get in and out

17 agosto 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Scan a QR code in and out

Scan a QR code in and out, super easy and clean lot.

6 agosto 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Excellent parking garage

Excellent parking garage. Easy in and out, very clean!

10 giugno 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review, Sarah. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

Parking.com is a scam outfit

They sell parking vouchers to lots where the vouchers are not accepted, like this one.

20 aprile 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We are very sorry that this happened and will share it with the local management team.

Thank you,
Parking.com

Valutata 3 stelle su 5

Paid TWICE online and at the gate!

I reserved and paid online for the parkhouse just to find out once I got there, that the barcode on my print out is useless. I still had to get a ticket and pay - so I paid double.
It totally could just be me but I think it was not very user friendly as there should not be an option to prepay if you have to get a ticket at the gate.

13 aprile 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review. We are very sorry to hear this. We have refunded your reservation.

Thank you,
Parking.com

Valutata 1 stelle su 5

I was charged an additional 11 dollars…

I was charged an additional 11 dollars to exit garage after spending more than the "all day" price to park there for 8 hours.

19 marzo 2024
Logo di Parking.com - 655 NEW YORK

Risposta di Parking.com - 655 NEW YORK

Thank you for your review, Morgan. We will look into this and reach out directly.

Thank you,
Parking.com

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