Parking.com - 1015 18TH ST Recensioni 37

TrustScore 2 su 5

2,1

1015 18TH STREET, 20005 Washington, DC, US


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Easy to pay online. Almost impossible to find the garage. I first mistakenly went into a private garage nearby and the attendant was nice enough to direct me to the right place. The website should hav... Leggi di più

Valutata 5 stelle su 5

Parking was easy once in garage. The directions are somewhat long and confusing . Too many steps to follow before entering the parking area; only to learn that just at the entrance is a another pay di... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

This was my first time using the system and it was a little complicated for me. Thankfully someone else in the parking lot helped me navigate the steps. I prefer when you come in and take a ticket, a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

At first I had problems with using a credit card but now once resolved it became very easy to use.

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

  • 1015 18TH STREET, 20005, Washington, DC, Stati Uniti

  • (202)496-4200

2,1

Scarso

TrustScore 2 su 5

37 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Unclear, Obscure

Easy to pay online. Almost impossible to find the garage. I first mistakenly went into a private garage nearby and the attendant was nice enough to direct me to the right place. The website should have done that. I had no idea what to do once I parked. All signage was oriented to paying on the spot, but I had prepaid. I had no guidance what to do. There was no scanner. I would avoid this option in the future because it’s too hard to understand how to proceed.

25 ottobre 2024
Valutata 3 stelle su 5

I have to get out of my vehicle to scan…

I have to get out of my vehicle to scan the QR Code, which makes it inconvenient for me to use.

12 agosto 2024
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

We understand your frustration with having to exit your vehicle to scan the QR code. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Thank you,
Parking.com

Valutata 1 stelle su 5

I was given a ticket for 75 dollars and…

I was given a ticket for 75 dollars and I parked on an open space way down in the bottom of the parking. I am unable to include a picture of the parking which I took a picture off. The owner or person in the office asked me to send him the ticket. I need help to know how to sent it to him. I left before my ticket was due. At the last minute but I was there. The ticket was given to me before the time was up. there was no number on the parking. It was at the bottom of the parking lot. But there were spaces. I am 75 and I did not realize there were no numbers.

5 marzo 2024
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Risposta di Parking.com - 1015 18TH ST

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Valutata 1 stelle su 5

I was never told or is it posted that…

I was never told or is it posted that the garage closes early and my car was closed inside the garage

14 febbraio 2024
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review, Eric. We will share this with the local management team.

Thank you,
Parking.com

Valutata 3 stelle su 5

First time using the system…

This was my first time using the system and it was a little complicated for me. Thankfully someone else in the parking lot helped me navigate the steps. I prefer when you come in and take a ticket, and then insert the ticket in a machine to exit.

13 dicembre 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

I paid on line but your staff have…

I paid on line but your staff have ticketed me twice. I filed the appeals and they have pending for months!

30 novembre 2023
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Risposta di Parking.com - 1015 18TH ST

Thank you for your review, Bruce. We will look into this and someone will reach out directly. You can also reach out to us at RMMatlantic@spplus.com.

Thank you,
Parking.com

Valutata 4 stelle su 5

Although the parking spaces are under…

Although the parking spaces are under the building, we have not found a convent way of entering the building.

31 ottobre 2023
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Risposta di Parking.com - 1015 18TH ST

Thank you for your review, David. We appreciate your feedback.

Thank you,
Parking.com

Valutata 5 stelle su 5

There's a Second One Down at the Entrance

Parking was easy once in garage. The directions are somewhat long and confusing . Too many steps to follow before entering the parking area; only to learn that just at the entrance is a another pay directive. How is one to know that unless another driver patiently waiting rolls down the window and yells "There is another pay directory at the entrance". "Thanks" I replied and proceeded to the nearest and narrowest parking spot. So, how did you receive 5 Stars. Well, the Payments and payment options were very fair.

23 ottobre 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review. We are glad you enjoyed your stay and appreciate your feedback.

Thank you,
Parking.com

Valutata 4 stelle su 5

Honor system appreciated

I appreciate the honor system in which I said how many hours I stayed and that was it. Billing system was straightforward.

1 agosto 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

Complete pain to use

Complete pain to use, too many steps. Not user friendly.

18 maggio 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Valutata 5 stelle su 5

At first I had problems with using a…

At first I had problems with using a credit card but now once resolved it became very easy to use.

7 marzo 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review, Mark. We are glad that everything worked out.

Thank you,
Parking.com

Valutata 1 stelle su 5

The signage was very confusing-unfair ticket

The signage was very confusing. I had two doctors appointments which was distracting and I could not estimate how long I would have been there. That seemed unrealistic. So when I got back, I did enter the full three hours I was gone and thought I could pay that way. I paid the full amount 1850. Then when I got home I saw I had a ticket since I guess I didn’t pay when I came in. This whole system is very confusing and you need to improve your signage. I also don’t want to pay that ticket.

7 febbraio 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review. We will look into this with the local management team to review.

Thank you,
Parking.com

Valutata 4 stelle su 5

Simple easy cheap parking

It was easy, cheap, safe and convenient!

6 gennaio 2023
Logo di Parking.com - 1015 18TH ST

Risposta di Parking.com - 1015 18TH ST

Thank you for your review, Tom. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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