Everything about the trip to Highgrove was exceptional - you even gave us lovely weather. It was brilliant from start to finish, including the lady who took us round the gardens. The stops en rout... Leggi di più
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Everything about the trip to Highgrove was exceptional - you even gave us lovely weather. It was brilliant from start to finish, including the lady who took us round the gardens. The stops en rout... Leggi di più
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All round a very good experience for our first coach holiday. The for to door pick up was our main reason to try Palmers after being recommended to them. The length of stays in all places was apprecia... Leggi di più
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Outbound and return pick ups were timely, hotel very comfortable with excellent food. Very helpful and polite staff, particular thanks to Tony and The Monterey, Jersey’s reception staff who were so pa... Leggi di più
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pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Leggi di più
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Scritti dall'azienda
We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years.
Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too.
✅ Your holiday begins with our door-to-door service on every holiday.
✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.
✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout.
✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us.
✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs.
No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers.
Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!
Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long.
Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.
Travel as a group and enjoy great savings!
If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.
Departing from Leeds Bradford or Newcastle Airports.
Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;
Scritti dall'azienda

Palmer Holidays are ABTA bonded for total peace of mind

The Travel Office, Wakefield Road, WF6 2BT, Normanton, Regno Unito
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My holiday was made extra special by the attentions of Judith and the driver Grant . They went above and beyond to ensue all had a good time . My one complaint is that the evening meal was buffet style . It is not good for mainly elderly guests with poor mobility to get up and down several times a meal .

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Palmers Coach and driver were excellent, cannot say that for the service and food at evening meal. Starters and Desserts were good but the main course was very poor quality food. The service was very poor, not enough staff to serve the amount of people dining in the restaurant or in the section we were in.

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After an excellent holiday in March to wales. This was a true disappointment.
Hotel very poor service. Not enough staff. First evening meal took 2 and 1/2 hours. Ordered beef and Yorkshire pudding. Meat inedible. Dried up chunks . Not able to cut or chew. Yorkshire pudding non existent.Hotel was very quiet first night.
Hotel busy from then on. Service still poor especially for coach tour. Food did not improve. Last night again inedible.
Hotel long way from other facilities. Outdoor pool derelict. Indoor pool still in use.
End of term party one night very busy. Hard to get to bar. Toilets disgusting. After telling reception did not improve till mentioned to bar staff.
We did enjoy each others company on our holiday . Having a laugh together. Just a shame this hotel let us and Palmers down.

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Everything about the holiday ,the places we visited "Castle and Gardens of Kent"The hotel was comfortable, meals very good and staff helpful. The driver was extremely, helpful and the people on the coach very friendly.Beautiful scenery /countryside in Kent.

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I am reasontlylwidowed was my first holiday on my own everyone was so friendly and supportive coach driver was great hotel very good food was lovely the whole holiday was organised to perfection thank you

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Going round the Cathedral is lovely, also an experience going round the Weald & Downland Museum, with all the old buildings, and agriculture machinery on view.

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5 days at cricket st Thomas. Food was excellent. Evening entertainment very good. Accommodation not very good windows in room very small letting in no fresh air. Room was not cleaned once towels changed only once. Room was old fashioned not modern at all. Main house was lovely along with grounds and gardens. Although lots of Wasp's in Main building when eating. All amenities are a good walk from Room. The coach is described as luxury we disagree very limited leg room not great on a long journey.

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Driver very good. Trips good. Hotel too many stairs for some of your clients and some evening meals not that grand. Staff at hotel excellent. Good door to door service.

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First time travelling with Palmer holidays ‘ we would definitely recommend them. the door to door service was great & on time, our driver Bryn was an excellent driver, the hotel was lovely & staffvery helpful & the entertainment team were fabulous.

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As we are getting older we like the fact we can be picked up from home and taken to our holiday coach and our cases are taken care of.. it's the same when we get to the destination. The places we have holidayed in have been of interest and the hotels have been of a good standard.

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The driver was very helpful and would help in any way he could

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Apart from the weather, which is beyond your control, the holiday was good. The coach was new, the driver Lewis was very good, and the tour manager was exceptionally knowledgeable. It was good to visit so many places, but the time allocated for both Harrogate and York was too short. A longer time in York and zero time in Harrogate might have worked better. The cruise on the Leeds to Liverpool canal was pleasant, but didn't deliver quite what we were expecting. 2 hours with afternoon tea would have been better. But, overall the holiday was still a good experience.

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Very well organised , lovely pleasant and informative driver and the hotel was much improved since the last time we were there

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Coach comfortable except for too tight seat belts,nice clean hotel &meals were fine

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Absolutely brilliant holiday , hotel and grounds amazing , staff, food, and all aspects great , more entertainment would be great

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Pick up by the taxi was on time.Our coach driver was very helpful made sure everyone knew were we had to be and at what time.
Places we visited were just the right length of time.

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The first indication that all was not well was when our taxi turned up and said he was taking us to Scotch Corner when our itinerary was for Washington Services. Palmers had not sent us any information regarding this change. The taxi driver was excellent. He contacted Palmers to confirm this destination. When we arrived at Scotch corner there were other couples brought there instead of their original coach pick up point. We waited in the cold for 20 minutes before a driver from a white coach which had been parked all the time we were there came over and announced Windsor and Hampton court. Why did he leave us standing all that time? The coach was not really up to the standard we expected. It rattled and jerked the whole journey. The coach driver did not seem to know where he was going or how many people he was picking up. The hotel was nice if a bit out of the way .Ourvisit to Windsor was not long enough the driver was too interested in getting to the hotel. The Hampton court
visit was very good a full day without the driver. Next day on our way home with a visit to Henley on Thames. When dropping off someone had to sit up front with the driver to direct him into the towns. He missed the turn off at Durham and again someone had to direct him back. We were recommended Palmers from a friend but we will not be using your company again. We thought it was chaos.

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Really enjoyed our recent weekend with Palmers. Good itinerary, with stop offs at Windsor and Henley on Thames. The main event was hampton court; but even with nearly 6 hours free time we still didn't see all of it. The only thing that some people moaned about was that we had to walk about 10mins to the entrance because coaches weren't allowed to drop off outside hampton.
Hotel at Reading football club was fabulous 👌 extremely clean, comfortable and the food was really nice......no hard bacon 🥓 or sausage here. The only downside was that if you wanted to use spa and pool you had to book, and because it was weekend it was fully booked.
The only complaint we had was the bus; it was a bit creaky and the air conditioning wasn't working properly so it was very uncomfortable on our 9 hour journey home!!
Best Bits:-
Door to door service
Itinerary
Hotel
Food
Driver
Bad Bits:-
Bus
Hotel bar prices
Moaning Minnies 😎

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