Pagazzi Lighting - Dunfermline Lighting Superstore Recensioni 58

TrustScore 4.5 su 5

4,5

5 Carnegie Drive Retail Park,, KY12 7AU Dunfermline, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Love our wall art everything went perfectly from selecting, purchasing & collecting Our only disappointment was that just days after we purchased our local Store closed permanently

L'azienda ha risposto

Valutata 5 stelle su 5

Visited Pagazzi in Dunfermline where we were offered exceptional customer service from Tracey, Store Manager. From the moment we entered the store Tracey gave us time to browse the very well presen... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Bought 2 pictures one was chipped at top and had to touch it up with black paint. 2nd picture was missing a fixture for hanging and no screws so I put the one fixture on the top to hang it and screw... Leggi di più

Valutata 5 stelle su 5

I wanted matching floor and table lamps but the table lamp was not available in the Dunfermline shop but there was one in the Uddingston shop which was sent to me next day. Service with a smile, certa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. Negozio di arredamento per bar e ristoranti
  3. Negozio di mobili per camere da letto
  4. Negozio di arredi e di design d'interni
  5. Accessori per mobili
  6. Arredatore d'interni

Scritti dall'azienda

We are UK's largest specialist lighting retailer, your one-stop shop for all that is the best in lighting. Our website has a fantastic choice of lighting designs for you with incredible ideas for all your indoor and outdoor lighting needs. In addition, our stores have an inspirational range of rugs, mirrors and furniture in stock and at prices that you will find hard to believe. We have 17 specialist lighting stores across the country in Scotland and England, as well as a great website.


Informazioni di contatto

  • 5 Carnegie Drive Retail Park,, KY12 7AU, Dunfermline, Regno Unito

  • 01383 841502

4,5

Eccellente

TrustScore 4.5 su 5

58 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Valutata 5 stelle su 5

Love our wall art everything went…

Love our wall art everything went perfectly from selecting, purchasing & collecting
Our only disappointment was that just days after we purchased our local
Store closed permanently

27 settembre 2023
Non scritta su invito
Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for shopping with Pagazzi and for your kind comments.

Valutata 5 stelle su 5

Matching lamps

I wanted matching floor and table lamps but the table lamp was not available in the Dunfermline shop but there was one in the Uddingston shop which was sent to me next day. Service with a smile, certainly would shop there again

25 settembre 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for shopping at Pagazzi. We are delighted that we could help you with your matching lamps. We look forward to your continued custom.

Valutata 5 stelle su 5

Amazing Service

Visited Pagazzi in Dunfermline where we were offered exceptional customer service from Tracey, Store Manager.
From the moment we entered the store Tracey gave us time to browse the very well presented lights in her store and went out of her way to answer all our questions, so much so that we have returned twice to buy more lights and tables.
As a customer we are often quick to criticise but rarely compliment great service, but on this occasion Tracey went above an beyond, a great asset to any company - Well Done Tracey

9 settembre 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for shopping at Pagazzi and your kind comments. We will certainly pass your comments to Tracey and the team in Dunfermline.

Valutata 5 stelle su 5

Dunfermline branch staff are amazing

The staff in the Dunfermline branch are amazing. I wanted 2 ceiling lights that were being discontinued. They sourced a second one for me in the Perth branch. The 2 staff who were on even wrote out directions for me and took the one light which is very big to my car. They are just so friendly and helpful I would so recommend going to this shop. The products are just great. My lights are great and so unusual. I am delighted

27 agosto 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for your kind review. We are delighted to hear that you had a positive shopping experience, we will ensure that this is fed back to our Dunfermline store!

Valutata 1 stelle su 5

Bought 2 pictures one was chipped at…

Bought 2 pictures one was chipped at top and had to touch it up with black paint.
2nd picture was missing a fixture for hanging and no screws so I put the one fixture on the top to hang it and screws went right through.
Had there been 2 fixtures like the other picture that would not have happened

6 luglio 2023
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Valutata 5 stelle su 5

Service is second to none.

Service is second to none.
Shop is always clean & tidy.
Staff very helpful.

26 luglio 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for your kind comments, we really appreciate it!

Valutata 5 stelle su 5

Kevin my sales assistant was excellent

Kevin my sales assistant was excellent, very professional, showed me alternatives and made great suggestions, he also quickly sorted out a replacement of a faulty lamp, very helpful.. Takes a pride in his job.

26 maggio 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for your kind review, I have passed your feedback to the Dunfermline Store, I am sure Kevin will be delighted!

Valutata 5 stelle su 5

customer service 100%

i bought a light from a worker called kevin i had the best experience while shopping in the shop. kevin helped me buy a light when i did not have a clue what i was looking for he was such a pleasant young man and very enthusiastic about his work he made my shopping experience in pagazzi such a delight and i would recommend this shop to all my friend and family thank you again kevin :)

1 aprile 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for shopping with Pagazzi and your kind comments for Kevin. We are delighted that you had such a pleasant shopping experience. We look forward to seeing you again.

Valutata 5 stelle su 5

Spot on service

Spot on service - the staff were so incredibly helpful, they took their time with me, asked what I liked, pointed out some options. I asked to see several lights in operation which they did with pleasure. It required them to get out the ladders, hook them up onto the ceiling, insert bulbs and sort out the power. I really felt I was being given individual attention - first class service from Tracy and Kevin. I would definitely recommend.

11 marzo 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank You for shopping with Pagazzi. We are delighted that you are happy with the customer service received you received from Tracy and Kevin. We will pass on your kind comments. We look forward to seeing you again soon.

Valutata 5 stelle su 5

My bedroom chair

Placed my order on 23 February and received my blue velvet chair the next day. Well made, velvet is so soft, adds a touch of luxury to my bedroom.

24 febbraio 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank You for shopping with Pagazzi. We are delighted that you are happy with your lovely chair and next day delivery. I'm sure this will look very luxurious in your home

Valutata 5 stelle su 5

Dunfermline store

Visited Dunfermline store and wasn't sure about what I wanted. Sales representative, Kevin,was brilliant. His customer service is excellent and product knowledge is superb. He was so helpful and kind. I purchased two lamps on the strength of his help and knowledge. I was so pleased with the purchases I returned on the following day to purchase another lamp and again Kevin's professionalism and kind customer service was exceptional.

23 febbraio 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Great, so glad everything got sorted out for you, thank you for the review and enjoy your product

Valutata 4 stelle su 5

Great selection and warm friendly and…

Great selection and warm friendly and helpful staff.

26 gennaio 2023
Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Hello Mr Forsyth, thank you for this kind review. We will pass this feedback over to our Dunfermline store, we would love to have you back again in future. Have a nice day.

Valutata 5 stelle su 5

Excellent service in store

Excellent service in store.
Commendation to assistant Kayleigh and store manager Tracy. My questions fully answered.

18 gennaio 2023
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you for the review. We would love to have you back again in future!

Valutata 5 stelle su 5

Pagazzi Dunfermline ⭐️⭐️⭐️⭐️⭐️

I visited Pagazzi Dunfermline today 1/12/22 to purchase some lights for our new home. We were served by a young lass called Kayleigh who delivered a fantastic service with nothing too much trouble. Kayleigh was very patient and offered us some great advice on which lightbulbs would look best with the lights we wanted to buy. Thanks for an excellent customer experience.

1 dicembre 2022
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Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thanks for the kind words, we are glad you enjoyed your experience in shop with us!

Valutata 5 stelle su 5
Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thanks for the feedback, We are glad you got your item, we pride ourselves in offering next day delivery!

Valutata 5 stelle su 5

Staff in the local store were very…

Staff in the local store were very friendly and helpful. The products selected were not in stock and they were ordered for a speedy delivery. The fittings were delivered on time as promised. Great service

29 ottobre 2022
Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Thank you, we'll let the store know. Can't wait to welcome you back.

Valutata 3 stelle su 5

The pictures are great but the delivery…

The pictures are great but the delivery was shocking told for three days that my delivery was on its way had three time slots got on the last one payed £19.00 for the delivery it was a disgrace

1 novembre 2022
Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Hello Wendy
I am so sorry for your issues, we'll look into this and take it up with our delivery partners, this is not how we expect our deliveries to go.
Kind regards
Michael

Valutata 5 stelle su 5

We received great help and customer…

We received great help and customer service from all the staff at your Dunfermline store today. They offered great advice, were super friendly and helped us to the car with our purchases. Excellent customer service and will shop here again.

30 ottobre 2022
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Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

Hello
Thanks for the lovely feedback. So glad our team looked after you in Dunfermline.
Kind regards
Michael

Valutata 5 stelle su 5

Great product

Great product. Yes, it was on special offer and it wasn't the easiest thing to put together, but having done so I've had friends who have commented on this unique light. Love it. Great product, good price.

16 settembre 2022
Logo di Pagazzi Lighting - Dunfermline Lighting Superstore

Risposta di Pagazzi Lighting - Dunfermline Lighting Superstore

We are glad you enjoyed your new light. Thank you for the review!

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