Pack Up + Go Recensioni 591

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Our trip was to Richmond, VA. Every experience booked for us was thoughtfully put together based on our interests and thoroughly enjoyable. The absolute highlight was a private zoo experience wher... Leggi di più

Valutata 5 stelle su 5

Another great trip in the books! Pack Up + Go found us a beautiful hotel in a great location for all the things we wanted to see! We loved the restaurants they recommended! The Charlotte bus tour was... Leggi di più

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Valutata 4 stelle su 5

I enjoyed not having to plan a trip! I'm used to getting decision fatigue by all the choices. The hotel and restaurants were places we would have never chosen on our own. I do wish we were given an it... Leggi di più

Valutata 5 stelle su 5

The entire Pack Up and Go experience was magical! We loved NOT knowing where we were going and loved the selections/suggestions made for us. Best of all was the customer service — we were nervous abou... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni su Pack Up + Go

Scritti dall'azienda

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart!

Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.

We take it from there! We'll book your whole trip, but won't tell you where you're going.

One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!

We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.

Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!

See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

591 recensioni

5 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

The Perfect Trip

We used as many recommendations as we had time for and everything was wonderful! Every food stop was amazing, every activity was just as described, and our hotel was perfect. We celebrated a birthday while on our trip and we even had several little birthday treat surprises throughout our stay.

4 marzo 2026
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Thank you for letting us help you celebrate your birthday! We're so happy that everything on your getaway was so wonderful, this is what we aim for! Hope to plan more getaways for you!

Valutata 5 stelle su 5

Perfect place for a trip

We had a great trip! Both of us being social studies teachers, the history of Charleston was absolutely fascinating and a great destination chosen for us! The scheduled tours and dinners were perfect!

26 febbraio 2026
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When the destination fits it just fits! This is amazing + we're so glad you enjoyed your trip to Charleston!

Valutata 5 stelle su 5

Amazing surprise trip to San Diego

Our surprise trip to San Diego was flawless from start to finish! Hotel was incredible with gorgeous pool and spa. We fit so much into 4 days: snorkeling at La Jolla, the Zoo, Balboa Park. Pack up and Go picked the best restaurants as well. I highly recommend this company!

4 marzo 2026
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Thank you for sharing this with us! We try to give you activities to feel planned but still give you time to explore on your own, especially a beautiful place like San Diego!

Valutata 3 stelle su 5

good surprise destination choice

We arrived to our surprise destination, and our packet told us check in was at 3pm, and the front desk at our destination said they don’t allow people to check in until 4pm. Thankfully they had a clubhouse we were able to hang out in for the hour! They had complimentary games, coffee, and even a map you could place a push pin on that showed where you came from! We finally made it in to our location, it was very quiet, and clean. We unpacked and settled in! They decorated our room with some rose petals and wine, was a very nice touch considering it was valentines weekend! They check in was easy, and all of our room amenities worked good for the most part.
The coffee maker definitely needs a sign stating how to use properly, they maintenance crew had to come show us how to use it properly because they have taken parts away due to past makers getting broke. Was just a bit frustrating after I tried to make coffee 6 times, a little sign would’ve been great, or a note in our packet. We ventured outside to our patio which had a grill, chairs, and a hot tub, and we were ecstatic! unfortunately the hot tub was nowhere near warm and we were bummed it hadn’t been warmed up per our arrival, so we had to call maintenance and they maintenance and they came to the rescue. While we waited about 4 hours for it to heat up, we ventured downtown which was only 8 mins away from the destination. super convenient! Enjoyed a 3 day weekend in the geodesic dome, cooking, roaming the woods and enjoying the scenic view and hot tub the most! The pre planned itinerary was pretty spot on and accommodated us well, we used the packed all weekend for all our adventures. We saw many museums, ate at some amazing restaurants, and ventured around Hot Springs, Arkansas all weekend. I would definitely plan another journey with pack up + go, it took the stress of having to preplan and book the trip, and the itinary / list of places and things was so helpful when trying to decide where to go or what to eat because its all based off your personal likes!

18 febbraio 2026
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Thank you for sharing all this feedback with us! We're so glad to hear the Pack Up + Go itinerary was spot on + you had a great time exploring. Apologies about the coffee maker + hot tub, but so glad the accommodation was able to help you out there! We're here to plan your next adventure when you're ready!

Valutata 5 stelle su 5

This was nothing short of amazing

This was nothing short of amazing! My boyfriend and I went celebrating his birthday/our anniversary and every reservation we had mentioned that! The hotel stay was perfect! The events planned showcased the city in the best way, and the food…. There are no words other than SCRUMPTIOUS! There was also plenty of time for us to his a few spots on our own and explore. Not only will we be back to Chicago, we will DEFINITELY take another Packup&Go trip!

19 febbraio 2026
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Chicago is one of our favorite destinations for these very reasons! We're so glad this was knocked out of the park for you as well! We can't wait to send you somewhere else next time!

Valutata 5 stelle su 5

Just do it and click submit...

This was our 5th trip with Pack Up & Go, and they have not disappointed! We have done the road trip, fly away and most recently the fly adventure trip that took us away from the major city. We had so much fun, and the location was amazing. We want to go back since we weren't able to everything we wanted to while we were there. These trips are such a fantastic way to discover places we would have not thought about going! Seriously, fill out the questionnaire and click submit - you won't be disappointed!

25 febbraio 2026
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Sending our travelers to places they would not have thought of themselves is one of our favorite things! There is so much to explore + we appreciate you taking that chance on us! Here's to more adventures!

Valutata 5 stelle su 5

Fantastic outfit

Fantastic outfit. The trip was well thought out and planned for our enjoyment.

4 marzo 2026
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Risposta di Pack Up + Go

Thank you so much for your kind words! It's so amazing to see our travelers having such a great time on their trips with us! Our planners do a great job at personalizing each trip to make it individualized to the traveler's interests using their survey responses, so each trip is unique + personalized to you! Where should we send you next? :)

Valutata 5 stelle su 5

Perfect Solo Getaway

Pack Up+ Go planned the perfect solo getaway for me! I was so excited when I opened my packet that morning to discover they were sending me to Santa Barbara, a town I’d always wanted to visit! I chose “outdoor road trip” & all the activities they planned for me were right up my alley (zip lining, sunset kayak tour, SB Botanic Garden). They also made dinner reservations for me at top-notch restaurants (I’m a foodie). Their list of things to see & do was so extensive (I love choices!) I only got to do a few of them, but plan on going back to do more (using Pack Up + Go again, of course). The room they got for me had the most amazing view of the ocean & Channel Islands. After posting to my social media how wonderful my getaway was, many friends said they’re interested in trying it, too. Such a fun, exciting thing to do! Throughout my trip I had a few questions, and Pack Up + Go always responded very quickly, which I really appreciated!

26 febbraio 2026
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We love our solo travelers! A great solo trip is just with the doctor ordered! Traveling should never be stressful + having our trip planners take care of all the details means you have more time to focus on yourself + making the most of your vacation with yourself! Take the decision paralysis out of vacationing by letting us plan your trip for you. We're so glad you had an amazing time + we can't wait to send you somewhere new next time!

Valutata 5 stelle su 5

Loved this trip!

Loved this surprise trip to Denver! Made a lot of memories and explored a new place we’ve never been before. Had new food experiences. Saw many parts of the city. So fun!

4 marzo 2026
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Isn't Denver just the best city?! It has something for everyone! We couldn't be happier you enjoyed your trip with us! It truly sounds like your planner hit the nail on the head with your activities + restaurants. Making memories was never so simple right?! We can't wait for your to travel with us again! Maybe next time East Coast? :)

Valutata 3 stelle su 5

Austin trip mid-February 2026

The customer service was top-notch, and the materials were charming. The itinerary was super well-organized and fit the preferences we expressed. There was an activity booked each day and a dinner reservation each evening. Unfortunately, the restaurants that were booked were kind of disappointing food-wise, and pretty pricey. We ended up not even going to the last one because the first three had been busts. Overall not sorry we tried it, but the whole experience wasn't a good value for the money. We'll just let ChatGPT plan it next time.

18 febbraio 2026
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Risposta di Pack Up + Go

Hi Bonnie! We appreciate that you felt our customer service was great + that we met your preferences. We are sorry to hear that you did not enjoy the restaurant reservations! We take a lot of pride in having real people plan a one-of-a-kind Trip for all of our travelers, so it is unfortunate that aspect did not hit the mark for you. We hope that you'll reconsider giving us an opportunity to plan another Trip for you in the future.

Valutata 5 stelle su 5

The trip was great and we plan to go…

The trip was great and we plan to go back to Fredericksburg Texas and we plan to do another adventure trip. The only thing I felt missing was an instruction sheet for the airstream we stayed in at Das Peach Haus. We figured it out but it would have been nice to have instructions on the heating and cooling, TV and radio use etc. All and all it was a great trip

25 febbraio 2026
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Risposta di Pack Up + Go

Isn't it so amazing to have someone else do all the planning for you?! So you can focus on the important things! Making memories + soaking up every second of your vacation! We're so happy you had a great time on your trip. If you ever need anything during your trip, always feel free to reach out to our 24/7 customer service team! They can definitely help with anything you might need, especially as important as air conditioning in Texas! :)

Valutata 5 stelle su 5

This was our first experience with Pack…

This was our first experience with Pack Up + Go and we would certainly recommend it to others, especially for those people looking for an adventure. The materials we received were clear and comprehensive. All tickets were correct and the activities were a good mix to have over our 3-day trip to San Francisco. We had fun doing this!

17 febbraio 2026
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Risposta di Pack Up + Go

We love to hear it! Depending on your survey responses, our trip planners like to leave a little space in travelers itinerary for relaxation amid all the excitement + it sounds like your trip was the perfect blend of activities + relaxation time! Time to unwind + really set take in the vacation before setting off on another activity! It so lovely to hear that you liked our marketing materials as well! Aren't they so cute! We always want to make sure that our travelers have all the information they need to navigate their destination like a local. It never hurts to make the information look cute as well!

Valutata 5 stelle su 5

It was a great experience--highly recommend!

It was a great experience. Wonderful accomodations, great restaurants, fun experiences.

17 febbraio 2026
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Risposta di Pack Up + Go

10/10! We love to hear it! Are trip planners do their best to make sure your expectations are met, utilizing your survey responses to make sure your itinerary is tailored specifically to your specific likes! It sounds like she hit the ball out of the park with your trip! :)

Valutata 4 stelle su 5

We had a good time in Savannah but...

We had a good time in Savannah, but I have to be honest: We were not thrilled to be sent to a city that we've been to so many times that we stopped going there. This was our third PU&G trip, but our first road trip. It made us realize that while the suspense was fun we are more than equipped to plan a trip within a six-hour drive ourselves. No offense to PU&G at all — their planning was as usual fun and interesting — it's just that we're really experienced travelers. [Remember, you pestered me with emails to write this review. ;) ] I will say that the Husk Old-Fashioned at the restaurant Husk was phenomenal!

16 febbraio 2026
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Risposta di Pack Up + Go

Thank you so much for sharing your feedback with us! We took a look at your pre-trip survey and didn't see Savannah on it as a recent or frequent visit, so that's why it was a contender for this trip! We're glad you still had a good time on your trip + appreciate your continued support!

Valutata 5 stelle su 5

The restaurants and activities that…

The restaurants and activities that were planned were great! We really enjoyed everything! It was too bad it was raining and cold. We would have loved to walk around Richmond more.

19 febbraio 2026
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Risposta di Pack Up + Go

We're so glad you had such a great time on your trip with us :) Now if we could only control the weather! Ugh! While the weather didn't cooperate, we're glad that you still had an amazing time with your activities + curated restaurants. It's always nice to travel around a new city like a local + we couldn't be happier to provide that for you. Next trip how about sunshine? :)

Valutata 5 stelle su 5

This was our 3rd Pack up Go trip

This was our 3rd Pack up Go trip, the first time doing a road trip. As always, the accommodations were fantastic. The daily activities were fun and the restaurant selections were wonderful. The only negative comment is actually on us. We should have noted in the pre-planning that we did not want to go someplace in our home state. We have been to Savannah lots but we still had a wonderful time. I am a Type A and usually plan our trips to the nth degree. It is fun to do a Pack Up Go trip and go where they take us. Just showing up and not having to plan is actually a lot of fun!

16 febbraio 2026
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Risposta di Pack Up + Go

We love to hear it! A repeat traveler is a happy traveler! Traveling should be FUN + instead of stressing over plans you should be focused on making memories. That's where we come in! We're so glad to hear that you enjoyed your 3rd trip with us. So the real question now is...where to next?!

Valutata 4 stelle su 5

Fun for someone who hates to plan and loves surprises

This was my second time with Pack Up + Go. I loved both trips but this one was absolutely amazing. It was everything I asked for. Peace, trees, animals and reading. The place I stayed was beautiful and so hard to leave.

8 febbraio 2026
Non scritta su invito
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We're so glad you enjoyed your second trip with us! We love planning getaways for you and are so happy you enjoyed your peaceful retreat.

Valutata 5 stelle su 5

Amazing Honeymoon Surprise

My wife and I had a fantastic time on our trip. We used Pack Up + Go to plan our honeymoon and it was the best decision we could have made! We were sent to Austin Texas, which was a pleasant surprise - we loved it there! Being in the middle of downtown and getting to walk everywhere was one of the things we kept commenting on while there. The ease of access to restaurants/bars and being able to walk along the Colorado River and "Lady Bird Lake" (still don't know why it's called a lake when it's the river) for some beautiful nature was the best of both worlds. We did a lot while there and had a blast, we can't wait to go back and visit. It's safe to say that we will use Pack Up + Go again for another city adventure!

2 gennaio 2026
Valutata 4 stelle su 5

Overall a very fun experience

Overall a very fun experience. I did the option where you tell Pack Up & Go where you were traveling and they book the accomodations, events, etc. On the whole I had a really fun time and I loved the surprise factor of things. That said there was some hiccups - timing wise we missed a prepaid event because there was not enough time to get from the airport to the hotel and then to the event. We also couldn't go to one of the dinners (which they did comp us back for) which was supposed to be a birthday dinner because the restaurant didn't comply with the food allergy limitations of our group. I also got charged on my personal credit card for the hotel we stayed at. Pack Up and Go did handle all these issues well and worked with me so I really appreciated their customer service, but it was a bit annoying just having to deal with.

30 dicembre 2025
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Thank you so much for sharing your experience! We are glad to hear you had a fun trip, despite the bumps along the way. We're happy our Traveler Support Team could be there to help smooth things out + get your trip back on track!

Valutata 5 stelle su 5

We had a amazing time

We had so much fun the food the art and our guide for our food experience was awesome the tower was amazing I would definitely to it again thank you

5 gennaio 2026
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Love hearing this! We can't wait to help book your next adventure ✈️

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