Company offered "deal" for $10 off and Free shipping. Still charged me for shipping and refused to honour shipping discount. Followed up with company three times, they weren't even reading emails or p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently needed to replace an old printer due to a maintenace issue, and as I'd just spent $160 on new ink cartridges tried to buy a similar model. I google searched and found that Oztoner had the s... Leggi di più
Had a printer die and needed immediate replacement. Oz Toner had the model I needed at cheapest price on Google. Website said "In stock", but I've been burnt before other sites' advertised stock lev... Leggi di più
Amazing experience with Oztoner! We bought the same printer our office has had for the past few years (the old printer never missed a beat until it died out of the blue one day) for a super cheap pric... Leggi di più
4,1
Molto buono
156 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
buying a printer online
We ordered a new printer and it was a reasonable price. It came within the week. We were very happy with our purchase and was an easy transaction.
26 maggio 2025
Excellent customer service .
Met Peter long time a go and he always there for you if you need anything ,this time had to get a new printer and he helped me to choose one that suit my need ,no pressure and a lot of instruction before I made my mind .Always polite and costumer service excellent .
26 maggio 2025
Helpful friendly service with efficient…
Helpful friendly service with efficient courteous staff, always gets my vote, every time!
29 aprile 2025
I thought I purchased new item
I thought I purchased new item. Item was refurbished and coded with RFB to justify the product. Down the page somewhere is mentioned that printer is not new. Yes I made mistake by not reading.
I asked to return the item and was told that I have to pay restocking fee. I asked for the price range, but OZ tonners is not available to answer that question.
I am not happy at all. It would be better if they don't have return policy and it's stated before purchasing, at least I would not purchase the item.
24 aprile 2025
Difficult to find the shop
Difficult to find the shop. I arrived the address but the number shown on the website was different from the actual shop.
27 marzo 2025
pickup location
Finding the actual place to pick up my goods was difficult. Please update the web site and provide better instructions on the order confirmation.
Storeman was pleasant and efficient
Goods were as per spec
27 marzo 2025
Easy to access
24 febbraio 2025
Avoid at all costs
Avoid at all costs. Selling faulty refurbished equipment. My scanner failed after 6 months. Not even a reply to my email.
You have been warned!
12 febbraio 2025
Non scritta su invito
do not order from these creeeps
do not order from these creeeps. They say they have products in stock when they actually don't. they ripped me off on a $200 toner cart. they never contacted me to say it wasnt in stock. when i emailed they said they need an extra $150 to send my ink because they had the wrong stock on the website. i asked for a refund . he said he cant talk right now because he is at a doctors appointment and never called back. now i cant get a hold of them at all. total ripp off scammers. DO NOT BUY FROM THEM. straight up lying dishonest slimy operation.
9 febbraio 2025
Non scritta su invito
Risposta di OZ Toner
Hi Nick,
Our records indicate that we issued a full refund on the same day (07/02/2025). We sincerely apologize for the stock error and any inconvenience it may have caused.
Please let us know if there are any outstanding issues we can assist you with—we’re happy to help.
I’m very disappointed
I’m very disappointed. I ordered and paid for several canon inks for our printer including CLI651 GREY XL I only received the CLI651 GREY not the XL which is dearer. I have sent several emails about the issue, I haven’t heard back from them. Very disappointed I won’t be ordering from them again.
21 gennaio 2025
Non scritta su invito
Risposta di OZ Toner
Hi Rose,
We are very sorry to hear about the issue with your order and the frustration caused by receiving the wrong ink cartridge. We strive to provide accurate orders and timely responses, and we apologise for falling short in your experience. We have replied and refunded you the difference.
Since then we have improved our processes and hope that we can serve you properly next time.
- OzToner Customer Support
Fast & fabulous customer service
6 gennaio 2025
Faultless ordering the printer from Oztoner
I had no problems when ordering the printer from Oztoner and it was actually delivered the day before it was due. It was already a fast delivery.
I set it up today and I am very happy with my purchase.
8 gennaio 2025
Great product and it arrived within a…
Great product and it arrived within a few days considering the public holidays.
2 gennaio 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.