Oxigen Environmental - Quayside, Dundalk Recensioni 

188
TrustScore 4 su 5

4,1

Mill Street, Quayside Business Park, A91 KA9R Dundalk, County Louth, IE


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Valutata 5 stelle su 5

Great service. Easy to book. Office easily contactable and answered any queries I had. Delivery driver was great to communicate when dropping and picking up skip. Would use again.

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible service, ordered a skip from the 12th to the 14th. It’s the 19th and still hasn’t been collected yet, it’s sitting in my family’s parking space in front of our home. Sent two emails, no reply... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My bins were not collected on Friday, i was on holidays abroad and sent an email explaining that i hadnt received my bill via email and paid straight away, a lovely agent, Darah, responded to me and t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di gestione dei rifiuti
  2. Servizio di drenaggio
  3. Servizio di raccolta rifiuti
  4. Discarica
  5. Centro di riciclaggio

Informazioni su Oxigen Environmental - Quayside, Dundalk

Scritti dall'azienda

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Informazioni di contatto

  • Mill Street, Quayside Business Park, A91 KA9R, Dundalk, County Louth, Irlanda

  • 0818694436

4,1

Molto buono

TrustScore 4 su 5

188 recensioni

5 stelle
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3 stelle
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4,1

Tutte le recensioni

(188)

364 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really good service from Oxigen

Really good service from Oxigen. Skip Delivery on time and picked up as arranged. The man who picked it up was an absolute gentleman and is a credit to the Company.

5 giugno 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Declan,

Thank you so much for your lovely review. We love to hear when our staff go above and beyond for our customers. We will be sure to pass on your kind message to our team!

Kind regards,
The Oxigen Team

Valutata 1 stelle su 5

Skip didn’t arrive

Skip didn’t arrive, invoice paid week in advance - bad service

6 giugno 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Marie,

We sincerely apologise for the delay to your recent skip order. This was due to unforeseen circumstances, and we regret the inconvenience caused. We understand the importance of timely service and appreciate your patience in working with us to reschedule this order for a different date.

Thank you for your understanding and we look forward to being of service in the future.

Kind regards,
The Oxigen Team

Valutata 5 stelle su 5

Easy to book

Easy to book, very helpful delivery man, and lovely lady Vaida in the office. Thank you

25 maggio 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Brigitte,

Thank you so much for taking the time to review us. We will pass on your lovely message to our staff!

Best regards,
The Oxigen Team.

Valutata 2 stelle su 5

The Oxigen didn't collected the skip on the day I requested

Oxigen delivered the skip to my house late and the day they should be collect the skip they didn't, without any information. I called to Oxigen to remember they should be collected the skip the day I requested. Today is 21 of May and the skip still in my parking. Yesterday I called many times to Dundalk office and the lady told me Oxigen would be collect the skip yesterday but nobody came. I paid for the skip to be collect on 16 of May, today is 21 of May and my parking are with that skip. I need someone from Oxigen take the actions today and not tomorrow.I need move the new furniture inside my house and I cannot because Oxigen refuse to do the job what i paid for.

20 maggio 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Daniel,

We're sorry to hear about your experience and we sincerely apologise for the inconvenience caused. We understand your frustration with the delay and lack of communication. This is certainly not the level of service we aim to provide.

Thank you for bringing this to our attention, and we hope we can restore your confidence in our service in the future.

Best regards,
The Oxigen Team.

Valutata 4 stelle su 5

Good service

Good service, friendly staff

24 aprile 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Yohan,

Thank you so much for taking the time to review us - we are grateful for your support!

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

Had a lot of concrete blocks to get rid…

Had a lot of concrete blocks to get rid of. Skip was taken away no complaints.

29 aprile 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Kevin,

We're glad to hear everything went smoothly for you and your order. Thank you for the great review, we really appreciate it.

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

5 Stars all the way

***** Stars all the way for a great service!

22 aprile 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Thank you so much Robbie for your fantastic review! We truly appreciate you taking the time to rate us and we are delighted that you would recommend us!

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

On time

Bin arrived on time, and driver was very helpful with ensuring the bin wasn’t blocking anything. Quick and easy pick up when full.

28 aprile 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Sinéad,

Thank you so much for your five star review - we truly appreciate it! We are so pleased to hear that you had a positive experience with one of our drivers and are happy with our service.

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

Very helpful

Very helpful, courteous, professional in the way they do and explain the different aspects of their work.

29 aprile 2025
Non scritta su invito
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Risposta di Oxigen Environmental - Quayside, Dundalk

Thank you Cormac,

It is great to hear that you have had a positive experience with our team and we appreciate you taking the time to review our service.

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

Skip delivered on time at 7am collected…

Skip delivered on time at 7am collected early after 30mins of request to take away

10 aprile 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Eamon,

Thanks for the great feedback! We're glad to hear your skip was delivered and collected promptly.

Best regards,
The Oxigen Team

Valutata 4 stelle su 5

Prompt delivery.

Prompt delivery.
Broke a tree branch on collection

1 aprile 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi,

We're glad the delivery was prompt, and we apologise for the tree branch issue during collection. We'll look into this to ensure it doesn't happen again.

Kind regards,
The Oxigen Team.

Valutata 5 stelle su 5

Great and quick service

Great and quick service, driver so nice and helpful, on time :)

25 marzo 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Thank you so much for the kind words! 😊 We're delighted to hear you had a great experience with our service and that our driver made a positive impression. Being on time and helpful is what we aim for every time! 💚♻️

Valutata 1 stelle su 5

Ordered a skip online for delivery on…

Ordered a skip online for delivery on Friday and collection on Monday. Skip wasn’t delivered until 16:10 on the Friday and wasn’t collected on the Monday called to query why it hadn’t been collected & was told we don’t collect until you call us. Have made 2 calls and skip still hasn’t been collected 4 days later

25 marzo 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Sharon,

We're really sorry to hear about the delay with both the delivery and collection of your skip. That’s not the experience we aim to provide. We appreciate your patience and for bringing this to our attention. Once again we are very sorry for this. 💚

Best regards,
The Oxigen Team

Valutata 5 stelle su 5

Professional service

Professional service. No fuss

17 marzo 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi John,

Thanks for the kind words and the generous review. We really appreciate it! We're happy everything went smoothly for you!

Best regards,
The Oxigen Team.

Valutata 1 stelle su 5

Paid €250 for a skip be delivered- no…

Paid €250 for a skip be delivered- no delivery took place. Had people waiting to help me load skip waiting around for hours. Called a few times to check where it was, was just told “sometime in the afternoon”. When asked about a refund I was told you can just keep it longer when you do get it, which does not help me at all…

Updated to add that I was told the next day I refused to take delivery of the skip the evening before. I had a missed call at 8pm- tried to call back (no answer) and then texted to say please contact me tomorrow. No mention that the skip was on the way from the driver… just asked for a refund and now left with a load of waste. Absolutely terrible service. If you’re over booked, don’t book in so many deliveries in a day.

19 marzo 2025
Non scritta su invito
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Celia,

We're truly sorry to hear about your experience, and we sincerely apologise for the inconvenience caused. We understand your frustration with the delay and lack of communication. This is certainly not the level of service we aim to provide.

We'll review your case internally to ensure we can improve our processes and avoid this from happening in the future. Thank you for bringing this to our attention, and we genuinely hope we can restore your confidence in our service.

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

Fantastic service from Pauline in…

Fantastic service from Pauline in customer care in Dundalk office.

Responds to emails very promptly and efficiently and has solved any problems or queries I had.

Pauline is very professional and dedicated to her work in customer care and I would like to thank her for all her help and support over the last year in sorting out any issues that I sent through.

Regards,
Pat

18 marzo 2025
Non scritta su invito
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Pat,

Thank you for the wonderful review, Pat! We're so glad to hear that Pauline has been able to provide you with excellent service and support. Your continued trust in us means a lot, and we truly appreciate you taking the time to share your experience. If you ever need assistance again, don't hesitate to reach out!

Best regards,
The Oxigen Team.

Valutata 4 stelle su 5

Problem Solved!

Problem Solved!
Swift and professional reply to a query and problem immediately solved

18 marzo 2025
Non scritta su invito
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Maria,

We're so glad to hear that your issue was resolved quickly. We always aim to provide efficient service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!

Best regards,
The Oxigen Team.

Valutata 5 stelle su 5

Oxigen were easy to deal with

Oxigen were easy to deal with, friendly and prompt in delivery and collection. I would be happy to use them again.

27 febbraio 2025
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Risposta di Oxigen Environmental - Quayside, Dundalk

Hi Sophie,

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service. We aim to make everything as easy and efficient as possible, and it's great to know we succeeded. We look forward to working with you again in the future!

Best regards,
The Oxigen Team

Valutata 5 stelle su 5

Great new app features on top of excellent customer service

Excellent customer service for both domestic bins and skips. In addition to providing quick access to my account info, the collection notifications from the new app means no more waiting to see do the neighbours put out their bins every week.

26 febbraio 2025
Non scritta su invito
Logo di Oxigen Environmental - Quayside, Dundalk

Risposta di Oxigen Environmental - Quayside, Dundalk

Hi,

We’re delighted to hear you’re enjoying our service for both domestic bins and skips! Our new app is designed to make waste collection even easier, so no more second-guessing bin day!

Best regards,
The Oxigen Team.

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