Outdoor Furniture Plus Recensioni 

355
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I needed help with a custom sized gable end vent, and the amazing people at Outdoor Furniture Plus helped put it all together for me and it worked out fantastic! Thank you, Larry Jensen-Jensen constr... Leggi di più

Valutata 5 stelle su 5

Fantastic company and products. I purchased a log swing and it came quickly and in perfect condition. Customer service was great and they even shipped for free. I will definitely be purchasing from th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I worked with John on ordering our furniture. He was extremely helpful with getting colors right between types of items, and providing more information on specific items. It was a large order for us... Leggi di più

Valutata 4 stelle su 5

Sales rep reached out to ask if I had any questions about what I had put in my cart. I did! They take PayPal, which means I don’t need to risk entering my card numbers on an unfamiliar website. I wo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

355 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(355)

22 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Awesome customer service

Awesome customer service! Got wrong order shipped and they made it right and went the extra mile to please the customer. Highly recommend. Excellent outdoor furniture in Berlin Gardens.

7 giugno 2023
Valutata 5 stelle su 5

Quality table and chairs

Furniture was as advertised. Very sturdy and comfortable. Packaged very well. Took myself (63 y.o. Woman) and a friend about 3 hours to put together the table and four chairs. Everything fit together well, just needed an extra pair of hands! Looking forward to many years of use!

18 aprile 2023
Valutata 4 stelle su 5

While our cedar potting bench is nice…

While our cedar potting bench is nice and sturdy, there are a couple of pieces that are splintered so clearly quality control was not 100%. We arranged these so that they do not show but it was disappointing considered the price.

1 maggio 2023
Logo di Outdoor Furniture Plus

Risposta di Outdoor Furniture Plus

Hi Karen. Did you reach out to let us know that there was a problem? I can't seem to find anything from you. If we need to take care of some wood that is not as it should be, please let us know at help@outdoorfurnitureplus.com and we will absolutely take care of you!
Holly

Valutata 5 stelle su 5

Great customer service

I placed my order with Holly on the phone. She was professional and made sure I ordered the right slings for my chairs. It was a pleasure speaking with her. Holly is a great representative for your company.

9 maggio 2023
Valutata 2 stelle su 5

The planter box is well made

The planter box is well made, but your use of spray foam as a packing method is appalling. Wasteful and a hassle to dispose of.

12 aprile 2023
Logo di Outdoor Furniture Plus

Risposta di Outdoor Furniture Plus

Hi Bonnie.

Thank you for your comment. These planters as well as about a dozen other items we represent are made by a shop in ID that ships them already completed with no assembly or very little assembly needed on your part.

Over the years they have sustained an extreme amount of damage due to the lack of care by the carriers. So that our customer's could receive items in the condition they expect, the hard decision was made to package and ship this way. This was after exhausting a number of other packaging strategies.

We are so sorry for the inconvenience in getting into the box but do hope that you enjoy your planters for many years.

Holly

Valutata 3 stelle su 5

No discounts on accessories when yo…

No discounts on accessories when yo make a major purchase. could not find a discount code.

14 aprile 2023
Logo di Outdoor Furniture Plus

Risposta di Outdoor Furniture Plus

Hi Doug. Yes, I'm so sorry for that. We really aren't an accessory company and don't mark our products up enough to give out discount codes. Companies who frequently offer discount codes, mark the product up to cover their costs. If you have questions about your Berlin Gardens order or we can help you at all, please feel free to reach out to us direct by email or phone at help@outdoorfurnitureplus.com or 877-595-8543. We man the phones with trained staff from 8 to 4:30 M-F and would be happy to help you.

Valutata 5 stelle su 5

Ordered teak patio set

Ordered teak patio set, received two days later! Two screws missing but emailed and same day have tracking number for replacements. So far, so Great.

15 marzo 2023
Valutata 5 stelle su 5

Well built beautiful gate

The gate I ordered arrived in record time. It was packed well for transport. Love my new cedar gate. I can’t wait till spring comes so I can hang it in my garden.

27 febbraio 2023
Valutata 5 stelle su 5

Purchased a replacement for a table…

Purchased a replacement for a table purchased around 25 years ago. It spent the last ten years with no protection from Northern weather and finally started to go. Two chairs purchased at the same are under an outdoor roof and doing fine. Happy to find the same style is still available.

25 gennaio 2023
Valutata 1 stelle su 5

I ordered the outdoor chest and the…

I ordered the outdoor chest and the website said it was in stock. I pay and they say, Now April 2023. Amex was processing… not well run company.

23 gennaio 2023
Logo di Outdoor Furniture Plus

Risposta di Outdoor Furniture Plus

Hi Terrence. I'm so sorry that the chest wasn't in stock. I believe that we reached out to you immediately letting you know of the stock issue. If you wish to cancel your order, you can do so. We do not charge your card until your order has shipped. I did look into it and received confirmation from our accountant that your card hasn't been charged. If you'd like to make any changes to your order, please reach out to us direct and we are happy to help. Our number is 877-595-8543.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più