Unfortunately my parents’ home burnt down last year. But with Branch Insurance’s help, they’ve been able to navigate through these trying times, and will be moving into their rebuilt home over the nex... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Suzzie was the best insurance agent I've ever dealt with ever. She was very informative, extremely patient and kind. She made sure all the information needed was transparent. I became ill during the... Leggi di più
This company’s handling of premium refunds is a absolute disgrace. After I canceled my policy, they flat-out refused to automatically return my prorated premium, forcing me to manually chase down my o... Leggi di più
L'azienda ha risposto
Branch auto claim processing is very fast, prompt and transparent. Both the adjustor and the Total loss team has been very reachable both via calls and text and closed the whole thing in 2 weeks (majo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Easy-to-buy home and auto coverage, returning insurance to its original intent: being a force for communal good.
Informazioni di contatto
20 E. Broad St., Ste. 1200, 43215, Columbus, Stati Uniti
- 8334272624
- info@ourbranch.com
- ourbranch.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
This was and extra ordinary agent who Devon Bronk…
This was and extra ordinary agent who was very polite and informed who went the max to help us setting us up with our new home insurance. Thank you for for an agent who was very patient and very helpful.
Amber Taylor from Total Protection made…
Amber Taylor from Total Protection made this easy! So thankful for her introduction to Branch Insurance!!
Suzie Gilham
Suzie Gilham has made the initial part of the claim very calming. Structure firea are not fun. She was very professionaland personal at the same time. She needs a raise. Dont find many
people like this anymore. Thank Suz!
Tiffany is a true professional.
Tiffany was able to calm me down. I was super stressed about our basement flooding. She helped me understand what I needed to do to process my claim. She answered all of my questions and got back to me quickly.
Tiffany is a true professional.
Fantastic experience I am super happy!
She was perfect at such a tough time time in…
She was perfect at such a tough time in our lives and gave us a lot of information. My Sean and works the best play It. I think she could have done even for her own family.
I called Rocket Mortgage this morning…
I called Rocket Mortgage this morning and they suggested that Branch might be a better option for me insurance wise. I got Kelly Hickman on the line and she was an absolute rock star to work with!! She got way better rates for me and it was SO easy!! I will definitely recommend Branch to other in Montana.
Heard my concerns and provided a good…
Heard my concerns and provided a good solution.
very knowledgeable and easy to work with
HORRIBLE EXPERIENCE!!!!
HORRIBLE EXPERIENCE!!!!! Nothing but issues since I’ve had this insurance. Third time I’ve had a “lapse” in coverage due to them back dating documents even when I have documented proof of coverage. They definitely lost a customer for life. I’ve switched to Progressive and it’s been a blessing since. It’s cheaper, more professional, and just over all easier to navigate. Branch deserves a 0 star rating in my books!

Risposta di Branch Insurance
VERY FAST SERVICE!!!!!!
Customer service was excellent
Customer service was excellent. The process was quick, easy and convenient. No worries or frustration. All my questions were answered clearly and concise. It truly was a No hassle process. I am very happy and pleased. Thank you, sincerely.
Great service
Great service, friendly customer service and discounts from previous insurance

Risposta di Branch Insurance
Devon was so helpful and made our decision to switch so easy
Devon was so helpful and made our transition so easy. Great company service representative.
I actually talked to a real person with…
I actually talked to a real person with a wonderful demeanor who was here in the US and who I could understand. Great experience and follow-through. Super asset to your company.
Saving money is important first and…
Saving money is important first and foremost, I only hope that the coverage is as good as the company I left for ,,(Branch) my agent from Matic , Mo assures me it is
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