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Valutata 1 stelle su 5

This company (Many Pets) has shut down its phone number, only responds to emails with an automatic reply that they received your message. They won’t pay out on a claim and there is no way to actually... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My Yorkshire Terrier had a heart failure and needed emergency care and nearly died. Was in intensive care for 4 days. I paid the bill at the emergency vet and claimed from ManyPets. Claim was dealt wi... Leggi di più

Valutata 5 stelle su 5

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came throug... Leggi di più

Valutata 5 stelle su 5

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement... Leggi di più

Dettagli dell'azienda

  1. Azienda di assicurazioni per gli animali domestici

Informazioni su ManyPets US

Scritti dall'azienda

Hi, we’re ManyPets! We’re a pet insurance company that looks after your pet health 🐱🐶
We started ManyPets in 2011 in the UK and insure hundreds of thousands of pets across the world. In 2021, we brought the ManyPets experience to the US, and our goal remains the same: to provide pet insurance for many more moments together.

All ManyPets accident & illness plans feature no annual cap on payouts.
Plus, we have an optional Wellness plan for routine care!

Get a custom pet insurance quote in less than 60 seconds and see how we're making a healthier, happier life accessible to all pets and their people.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(2454)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No phone number/ no claim

This company (Many Pets) has shut down its phone number, only responds to emails with an automatic reply that they received your message. They won’t pay out on a claim and there is no way to actually get ahold of anyone about it. Do NOT get this insurance!

15 giugno 2026
Non scritta su invito
Logo di ManyPets US

Risposta di ManyPets US

Hi Paige, unfortunately ManyPets ceased operation in the US market as of December 31, 2025. Your policy should have transitioned to Odie Pet Insurance before this deadline. Please contact Odie for details on specific claims.

Valutata 2 stelle su 5

We were told several months ago that…

We were told several months ago that they were going out of business to deal with an insurance called Odie. Needless to say we called ,texted this Odie and didn't get any response. Then after 3 years of payment to many pets we had NO insurance. AND our maltese gets glaucoma in the meantime... so we went to LEMONADE but they won't pay cause it's preexisting...sucks

30 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic and quick handling of my claim

My Yorkshire Terrier had a heart failure and needed emergency care and nearly died. Was in intensive care for 4 days. I paid the bill at the emergency vet and claimed from ManyPets. Claim was dealt with and money in my bank account within one week of making the claim. Absolutely fantastic. Thank you so much Many Pets Insurance

26 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

BEWARE. Sold our policy after filing a large claim

We had Many Pets for a few years and when we were filing a few small claims they were amazing. Until our dog had to have a pacemaker placed and we submitted a large claim. They sold our policy the next renewal to Odie Pet Insurance. Although they won't admit that is why. But it you read the reviews for Odie you will see this seems to be a common practice. Puts pet owners in a horrible position as they have no choice to shop around once a pre existing condition is in the picture.

I wish all the policy holders that had their policy sold to Odie like me, would have reviewed Many Pets as well. Whether they ceased operations or not in the US. It drastically impacted its policy holders selling the policy's to such a horrible company. Forcing those of us with preexisting conditions no choice but to stay.

Do not use Many Pets

24 aprile 2025
Non scritta su invito
Logo di ManyPets US

Risposta di ManyPets US

Hello Valerie, we appreciate your thoughtful feedback. ManyPets has actually ceased operation in the US market as of December 31st, 2025.

All ManyPets customers--including those who have filed zero claims--were transitioned to Odie Pet Insurance. Transitioning to Odie was not contingent on claims filing activity.

In better news, we think you'll be pleased to know that our agreement with Odie provides continuous coverage for previous ManyPets policyholders, so the pre-existing condition exclusion should not apply for conditions that arose under your term with ManyPets.

We loved serving our US customers and are equally disheartened to see that opportunity come to an end. We wish you and yours a lifetime of good health and thank you for your candid feedback.

Valutata 1 stelle su 5

Ridiculously long processing times

The company was great initially about two years ago. Now, they are horrible. You can't speak to anyone by phone. Claim times are ridicluously long. The last one was seven weeks, but only closed when I emailed them. Even the email response was delayed.
They claim in their chat, "Our claims team are working diligently on claims in the order that they are received and will follow up with an email when they're done reviewing.
We do have a much smaller team processing claims. Including a high volume of claim submissions. Processing times have been delayed."

20 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

They are so wonderful-will miss them m

They are so wonderful-coverage is amazing. Excellent response time with a website that works every time!!

Wish they were not leaving!!!

Odie is not timely and full of challenges that Manypets did not have. So sad they are exiting from our options

14 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Best Pet Insurance

I've had ManyPets insurance for my dog & two cats for three years. As they are getting older it's been amazing and has paid for itself the last two years. Each claim I've made has been processed in a timely manner, about a week.

22 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

My cat isn't insured and last week he…

My cat isn't insured and last week he had an impacted poo (bum open but stuck) so I had to take him to the emergency vets to get it taken out (sorry if tmi). He has been fine since then and is passing normally. I am thinking he might have had a reaction to a new cheesy cat food I'd been giving him, but not sure. I searched around for insurance as I'd been meaning to for ages. Most animal insurance doesn't cover previous conditions and related conditions might not also be covered. ManyPets do though, with a few caveats, which I am grateful for. Kayleigh explained things to me in an email and I have decided to go with them based on them giving our cats a bit more of a chance in life. I don't think it's fair to have a blanket ban on animals for life if something they had treatment for happens three years later, and ManyPets also get it. They obviously have to cover themselves but at least they have the option for our babies.

9 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Best Insurance Company Ever

If it was not for your help with insurance I would not have been able to provide my canine family member the cancer treatment to keep him going. I have recommended your company to everyone I know that has a pet.

25 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

As a customer

As a customer, they literally did everything they could to make it difficult to contact them to resolve any issues. They specifically created a portal system, so that you can't talk to anyone. And you have to type out ALL of your issues or inquiries. So if you do have an issue, They turn you into a novel writer, just to solve an issue. Also they've been charging me for my dead dog, even after the policy was canceled, i'm trying to reach out to them for resolution, and yes, they are making it impossible to resolve the situation.

24 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Insurance Company

I didn’t hesitate to proceed with all the care Kora has needed so far this year.
Easy to file a claim. Prompt payment via direct deposit. Easy to understand explanation of coverage.
I am disappointed ManyPets will no longer be available to Kora.

15 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

My dog was experiencing severe pain and…

My dog was experiencing severe pain and after two visits to the local vet she was not getting better. We took her to a well known veterinary hospital and she stayed there for almost five days undergoing various tests and treatments.
The bill was extremely high and after I submitted it to Many Pets, we did not know what refund we would receive. Needless to say, Many Pets were upfront and honest in their processing of the claims and everything was paid in accordance with the policy.
We are more than satisfied with Many Pets and are most thankful that we took out the policy with them. Highly recommended.

2 giugno 2025
Non scritta su invito

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