I am very satisfied with the service l received from Otter Windows. Mark was a very professional friendly fitter, he was chatty and made me feel at ease. I highly recommend your company and workforce... Leggi di più
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Great service throughout and very impressed with Ian & Chris who fitted it all. Lovely guys who did a great job and left it looking immaculate. We will definitely be using them again.
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Mark has just completed an excellent job fitting an outside door. We wondered about a recently painted wall but not a blemish to be seen!! Nothing was too much trouble, all given in a kindly manner.... Leggi di più
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We have just had bifold doors fitted and all went very smoothly from the initial visit to the fitting. I would make special mention of the fitters (Ian and Chris) who were quick, efficient and friendl... Leggi di più
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4,7
Eccellente
111 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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New front door
Paul turned up on time and was meticulous fitting my replacement door. He was very friendly and showed me the mechanisms and was very tidy clearing up
12 settembre 2025
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Risposta di Otterwindows
Hi Debbie!! Thank you for your kind review!!!
Fitter was very good and helpful.
Fitter was very good and helpful.
1 settembre 2025
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Risposta di Otterwindows
Hi Michelle, we appreciate your kind review!
Front Door Envy
We are very happy to be the proud owners of a lovely new front door.
This is the second time we have used Otter Windows and throughly recommend them.
Thank you to Andy for his initial advice, to Ian and Chris for expertly fitting the door and to Debbie who keeps everything in order and is a joy to speak to.
7 agosto 2025
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Risposta di Otterwindows
Hi Caroline, Thank you for such lovely feedback, we really appreciate it. Thank you for coming back to us and for being such a lovely customer - Debbie
Three replacement windows
Mark replaced three windows, not a straight forward job on our old cottage. We are very pleased with the look and finish. This is the third time we have used otter windows in sixteen months, previously having a new front door and sunroom.
22 agosto 2025
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Risposta di Otterwindows
Hi Pam, i am so pleased you are happy with the installation, i will pass your feedback on to Mark. We also are so happy that you continue to come back to us - Debbie
This is the second time we have used…
This is the second time we have used Otter windows, the first many years ago.
Everything from start too finish was a pleasant experience.
Mark arrived on time and was very professional, polite and friendly.
Fitted a new back door and window, along with the front door.
Showed how the front door mechanism worked and explained everything along the way.
Cleaned up afterwards so absolutely no mess was left behind.
Would highly recommend them to anyone.
The service is still as exceptional as it was the first time we used them.
Well done.
5 agosto 2025
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Risposta di Otterwindows
Thank you so much for the lovely review for Mark, i passed it on to him and he was really pleased that you are happy. Thank you for returning to us as well, it is very much appreciated - Debbie
Risposta di Otterwindows
Hi Tim, thank you for your kind reviews!!
Polite and made a good job of fitting windows
Mark made a good job of fitting my windows today.
4 agosto 2025
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Risposta di Otterwindows
Hi Melanie, thank you for your lovely review!!!
Good communication from start to…
Good communication from start to finish. This is the 3rd time we’ve used Otter Windows and we will continue to use their services. Mark did a great job fitting window - am very happy with finished job.
1 agosto 2025
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Risposta di Otterwindows
Hi Catriona, we really appreciate your kind review and look forward to working with you again in the future!!
Quality product and installation
Paul turned up when promised and did a great job replacing a door. He cleaned up afterwards and showed me how the locking mechanism worked. Delighted with both the quality of the product and the trouble-free installation. I’ve bought from Otter Windows before and remain a happy customer.
1 agosto 2025
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Risposta di Otterwindows
Hi Malcom, thank you so much for your lovely review!!
New door installationThe salesman made three commitments…
The salesman made three commitments during his visit - none of which transpired to be correct (possibly this is the nature of sales). Follow up had a couple of minor errors - easily forgivable.
The entire experience was salvaged by an exemplary installation by Paul Kwidzinski who carried out the work in a very thorough and professional manner. Always polite, working cleanly and competently to achieve an excellent installation.
29 luglio 2025
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Risposta di Otterwindows
Thank you for your honest review. I have spoken to the salesman about those points, so going forward that should not happen again. I am really pleased that you were very happy with Paul, he is an excellent fitter and always takes his time to make sure the installation is of a very high standard and that the customer is happy. - Debbie
John and Debbie were very helpful and…
John and Debbie were very helpful and knowledgeable throughout the process, and we're also the most competitively priced of three quotes we received. The sash windows we bought are well fitted and high quality- solid and smooth in operation.
I would recommend Otter Windows to anyone interested in fairly priced and nicely installed windows.
1 maggio 2025
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Risposta di Otterwindows
Thank you for taking the time to write such a lovely review Angus, it is very much appreciated. - Debbie
Brilliant job.
We had our conservatory doors fitted today by Ian & Chris . Excellent job done,very polite chaps quick workers,and cleaned up perfectly. I'd recommend them to anyone in a flash. We have been treated very well all through the transaction. Thanks very much.
18 luglio 2025
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Risposta di Otterwindows
It is our pleasure, we know how important it was to complete this job within a fairly quick timescale. I am really glad you are happy with the outcome. I will pass on your kind words to Ian & Chris. - Debbie
Absolutely brill product and Mark and…
Absolutely brill product and Mark and Tristan did a perfect job on fitting ... awesome!
17 luglio 2025
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Risposta di Otterwindows
Hi Ant, thank you for taking the time to write a lovely review. I will pass your feedback onto Mark & Triston - Debbie
We had our windows fitted by Mark &…
We had our windows fitted by Mark & Paul. They were polite, efficient, did a great job and cleaned up afterwards Couldn’t ask for more.
11 luglio 2025
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Risposta di Otterwindows
Hi Steve, we are really pleased that you are happy with the installation, if you need anything in the future please do give us a call. Thank you for taking the time to write your review, it is very much appreciated - Debbie
Paul fitted a new door and surround for…
Paul fitted a new door and surround for me. He was polite, tidy and very thorough, and I am very pleased with the results.
8 luglio 2025
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Risposta di Otterwindows
Thank you for your lovely review Bev, i am glad it went well and you are happy. I will pass your kind words on to Paul - Debbie
Thumbs up to the `Likely Lads`!
Terry and Bob installed my new windows and doors this week and they were great! Friendly ,polite, helpful and knowledgeable. They both worked really hard despite the heat and i am really happy with the results of their labours!!
9 luglio 2025
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Risposta di Otterwindows
Lovely review Kim, i don't know how they manage in this heat!! Thank you for your kind words, i will show them your review - Debbie
Patio doors replacement
From our first meeting with Debbie to the fitting of our Patio doors and Windows everything was excellent. The fitters Ian and Chris did a brilliant job. Would highly recommend Otter Windows.
25 giugno 2025
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Risposta di Otterwindows
Thank you for your lovely review Sam, you have been wonderful customers. I will pass your feedback on to Ian & Chris - Debbie
Great service
Had a problem with shutting one of our windows that was fitted about six years ago, had a visit from John Capon who was most helpful and resolved the problem in a matter of minutes
13 giugno 2025
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Risposta di Otterwindows
Thank you for your lovely review, i am glad John was able to help you - Debbie
Great company friendly from start to finish
Great company, lovely people. From quotation to installation everyone we dealt with was friendly and the replacement windows expertly fitted. Great price too. Will use again
11 giugno 2025
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Risposta di Otterwindows
Hello Julian, we really appreciate your very kind words. I am glad you are happy. We look forward to working with you again in the future - Debbie
Prompt efficient service from Otter Windows
John came and fixed our problem and extra! Thankyou for your assistance!
20 maggio 2025
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Risposta di Otterwindows
Hi Toby, we really appreciate you feedback, thank you for taking the time to leave it. John is very good at sorting out things for customers where he can - Debbie
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