Oscarandtilly Recensioni 

626
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Great small business with excellent customer services. A lovely range of products, I particularly like the quality of all items I have ordered. A Makeup bag, mini hot water bottle, a very pretty skirt... Leggi di più

Valutata 5 stelle su 5

The products from Oscar and Tilly are always of excellent quality. Brilliant value in the sale. Beautifully packaged with a personal note from the owner. Have had several orders as the items make fabu... Leggi di più

Valutata 5 stelle su 5

Oscar and Tilly are an absolute example of how a business should be run. Not only are all the products excellent quality and great value but the customer service is outstanding. I would highly recom... Leggi di più

Valutata 5 stelle su 5

I discovered Oscar & Tilly in November and have placed several orders since as I’ve fallen in love with their products. The candles and Reed diffusers are such great quality especially. Bernie is supe... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

Oscar & Tilly is a small family run business specialising in indulgent and luxurious products for your home and lifestyle. We bring together the finest materials and stunning designs from artisan suppliers. Every item we stock is expertly made to the highest quality, and we hand-pick every supplier we feature on our website. Our vision is based on great quality, skilled craftsmanship and unique products. Treat yourself or someone special.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

626 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(626)

104 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The service was impeccable

The service was impeccable
I wanted to add a second hot water bottle after paying for the first order, it was no effort and added to my order.
Beautiful things on the website
Will definately buy again
High recommend

5 marzo 2026
Valutata 4 stelle su 5

Reeds

One of the items in one of the boxes was missing. However, it was remedied with a refund for which I am very grateful. Thank you.

27 febbraio 2026
Logo di Oscarandtilly

Risposta di Oscarandtilly

Hello Mary, Thank you for your review.
I just wanted to say that one item was not missing and 2 diffusers were posted to you but the Reeds were missing from one of the diffuser box, which I had no idea they were (The Flora Lab) and you asked me if I had any spare, and I did not so for that reason I suggested where to purchase these from and refunded you in full for one of the diffusers as an apology. To me that is excellent customer service.
Thank you so much for shopping with my little store it means a lot and so do the reviews which I am so grateful for.

Valutata 5 stelle su 5

I have never had such great customer…

I have never had such great customer service.
IfJohn Lewis could do Oscar and Tilly!
Despite not being able to keep the lovely laptop case I’d ordered through no fault of O&T’s because the supplier had made a mistake on the size details so it didn’t fit my laptop, Berne was immediately apologetic, sent a lovely email and compensation for my purchase. Swift refund once I had returned and even updated me on the position with the supplier. Lovely company, Support local and independent like Oscar & Tilly for personal touch and lovely products.

24 febbraio 2026
Valutata 5 stelle su 5

Lovely company

Lovely company - I recently ordered a mug as a gift came in great packaging and with a personal note to say thank you. I also liked the extra wee touch of a luxury tea bag and coffee bag. That was really unexpected and a nice touch.

17 febbraio 2026
Valutata 5 stelle su 5

A wonderful shopping and human experience!

This was my second order from Oscar & Tilly, and I am absolutely delighted. Not only with the items themselves, each one more enchanting than the last, but also with Bernie's extreme kindness, availability and helpfulness. She's not just the owner of a fantastic shop – which I can't recommend highly enough – she has such a great taste in his choice of products and their presentation! – but also a wonderful, warm person who really cares about her customers.

She was extremely accommodating when it came to the slightly complicated shipping conditions, as I don't live in the UK. She knows how to make time and find the best solution.

In short... a wonderful shopping – and human –experience, which will certainly not be the last! 🤩

A heartfelt thank you to the warm-hearted Bernie, and may the lovely Oscar & Tilly shop enjoy many more years of well-deserved success!🍀✨🥰

24 dicembre 2025
Valutata 5 stelle su 5

So VERY happy with my purchase

So VERY happy with my purchase. I ordered a set of 2 metallic LED candles and they are truly amazing. So authentic with slight flickering when lit, look so realistic.
I would highly recommend Oscarandtilly. What a fantastic small independent business especially with Bernie being so helpful. Not only did she respond to my pre purchase question, well outside of business hours, she kept me fully updated as to the dispatch of my order. Very quick delivery. The candles were lovingly wrapped with utmost care. Product description was spot on. I would definitely recommend buying from Oscarandtilly and know when I’m either looking for a unique gift or for something for myself again I’ll look at the lovely items from Oscarandtilly. Thanks so much.

21 gennaio 2026
Valutata 4 stelle su 5

Beautiful things great customer service…

Beautiful things great customer service no issues at all
Some things i brought were a bit more money than i would usually pay
however when they arrived i wasn't disappointed.
Thankyou it all looks great i cant wait to use them in my new house.

21 gennaio 2026
Valutata 5 stelle su 5

Nothing negative to say. Excellent company.

Nothing negative to say.
I've ordered multiple times and delivery has always been quick. The quality of products I've bought has been excellent and on the one occasion I had a query , the customer service response from Bernie was rapid (even though it was over Christmas) and friendly. I will continue to use this small family run business: Love to support the little guy.

27 dicembre 2025

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