Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

Finally, when all hope was fading, nerves were frayed and stress was looming, a rug arrives via Parcel Force. Almost a month since ordering and to my surprise not from Ornatus but from a company in St... Leggi di più

Valutata 5 stelle su 5

We ordered a nest of tables on Wednesday afternoon...... Friday morning delivered! Fantastic communication from Tommy, excellent product exactly what we needed..... lovely drinks side tables, we wou... Leggi di più

Valutata 1 stelle su 5

Placed order in good faith at end of September. Confirmed by email, few days later another email to say orders delayed and since then nothing. Tried two phone numbers which are disconnected and no rep... Leggi di più

Valutata 3 stelle su 5

Average - delivery was slow (despite website saying 48 hour ) took over 2 weeks. Sent two emails - got a reply on the second stating stock from supplier was an issue and it would be despatched direc... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili

Scritti dall'azienda

Rug is a décor element that serves as an aesthetic anchor for your room. This is why so many homeowners are so serious about finding and choosing a rug to complement the interior of their living room, dining room or bedroom. We at our online rug store in the UK are quite familiar with that experience. You want to cozy your home or flat up. You need a neat, high quality accessory that will add a designer vibe to your room. Or maybe you are looking for more modern solution, but local rug stores keep disappointing you with mundane, uncreative pieces at high prices. If you can relate to these problems, be our guest!


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

318 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(318)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service - I ordered a rug and later changed my mind about the size. Phil was super efficient at assisting me both change size and style. I was really happy with all aspects of the service - I love my new rug as it compliments my new home.

15 aprile 2021
Valutata 5 stelle su 5

Easy to use site

Easy to use site, such an easy transaction using Apple Pay, quick informed and well packaged delivery. First time shopping with ornatus and will definitely use again.

15 aprile 2021
Valutata 1 stelle su 5

Poor customer service

I ordered a rug in December and have not received it yet. The customer service has been appaling and non existing. I was assured they would cancel my order and refund me the money at the end of January and I'm still waiting. I wouldn't recommend them with good conscience.

15 aprile 2021
Non scritta su invito
Valutata 5 stelle su 5

Even though we had to wait for our rug…

Even though we had to wait for our rug to be delivered due to being out of stock and waiting for replenishment, we were kept informed and were offered options but decided to wait until it was back in stock. Absolutely chuffed with the rug and would have no issues with using Ornatus again in the future.

7 aprile 2021
Valutata 5 stelle su 5

Outstanding service!

I can’t rate Ornatus highly enough!
I ordered a living room rug a few weeks ago and when it became unlikely that the rug would be delivered as originally anticipated I had my money refunded immediately. Ornatus informed me as soon as the rug was back in stock and even honoured the original price although it had gone up on the website.
The rug was despatched immediately and I received it in two working days despite there being two Bank Holidays.
I was able to maintain regular email contact with Ornatus throughout the process.
I am delighted with my rug: it is an Asiatic design and is superb.
Thank you Ornatus - I received outstanding, professional and friendly service.

6 aprile 2021
Valutata 5 stelle su 5

Very pleased!

Very pleased with the quality & look of the rug I ordered. Contacted customer service to enquire about the delivery time & they were very helpful. A pleasure to deal with.

28 marzo 2021
Valutata 5 stelle su 5

Great service at good price

Message to company to understand if the rug that I was looking for was in stock they quickly came back to me I ordered it online and it was delivered promptly really pleased with the product and it was a good price in comparison to other providers

18 marzo 2021

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più