Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered two frames in December. One arrived faulty - I have been trying to apply for an exchange or refund consistently since January and have not received any customer support or response.
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, in... Leggi di più
Shopped frames here recently and the assortment is really big out here. They have recently added here frames with a glass, and i ordered a couple of black oak frames with a glass of the particular s... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
Informazioni di contatto
6300 Park Avenue Suite 605, H2V 4S6, Montréal, Canada
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3,3
Nella media
4K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Quality product, great customer service
The plexiglass was broken (during shipping I presume) in the corner of one of my frames, so I reached out to customer service who were great and super quick.
9 marzo 2023
Great customer service!
First set of mats arrived bent so I contacted customer service. They responded very quickly and sent out a new set that arrived within a few days. I’m very pleased with the quality, the cost, and the service. Will certainly use this company again!
8 marzo 2023
Risposta di Opposite Wall
Hi Sara,
Thank you for taking the time to leave a 5-star review for Opposite Wall! We are sorry about the damaged order, but we're thrilled to hear that you're satisfied with our great customer service. We take pride in offering a seamless shopping experience, and we're glad to know that we've met your expectations.
Thank you for choosing Opposite Wall!
There was an error with my order and I…
There was an error with my order and I received excellent customer service - issue was fixed very quickly and i'm happy with my purchase.
15 marzo 2023
De la Qualité !!
Toujours satisfaite de mes achats. Mon appartement commence à ressembler au musée des beaux arts!! 😅
14 marzo 2023
There was damages to my product and it…
There was damages to my product and it happened twice. The team was prompt in shipping out my replacement. Very grateful. Thank you!
14 marzo 2023
Great because my order arrived as…
Great because my order arrived as expected, was packaged well (as usual) and was easy for me to assemble and hang. Love your service from ease of ordering to delivery.
10 marzo 2023
Behati fly pictures!
10 marzo 2023
Altogether a great experience
The prints I ordered look as expected, the quality is great and I love them. They were delivered quickly. Altogether a great experience.
9 marzo 2023
Checked All the Boxes
I love the profile and finish of this frame! I looked everywhere for a barn wood, natural looking finish but with a crisp, modern, pretty narrow width. Boom! Great packaging- everything arrived completely perfect!
1 marzo 2023
Fine quality prints
9 marzo 2023
Risposta di Opposite Wall
Hi Linda,
Thank you for taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality of prints you received.
Have a good day, and thank you for choosing Opposite Wall!
Teintes verdâtres
La couleur est beaucoup plus « verte » que ce que je voyais sur les exemples. De plus, l’effet 3D est pratiquement absent de l’image. Première fois que je suis déçue d’un produit d’opposite wall.
8 marzo 2023
Risposta di Opposite Wall
Bonjour Marie-Eve,
Nous vous remercions d'avoir partagé votre avis sur nos produits. Nous sommes désolés que vous ayez reçu une affiche peu satisfaisante. Un agent du service client va vous contacter sous peu.
Bonne journée!
L'équipe Opposite Wall
Great customer service
I had issues with my very first order order — first order did not arrive it was lost in transport. Then the replacement order arrived damaged. Final order arrived perfect and the customer service was fantastic. I would not hesitate ordering again due to the products and the fantastic customer service. Will definitely order again.
28 febbraio 2023
Risposta di Opposite Wall
Hi Jane,
Thank you for leaving a 5-star! Although we are sorry you received a damaged product, we're thrilled that you're happy with our great customer service. We strive to provide the best possible shopping experience for our customers, and we're delighted to know that we finally succeeded with your order after everything that happened.
Thanks for choosing Opposite Wall and for sharing your positive experience with others!
Frame is solid quality and came quickly!
28 febbraio 2023
Happy with my first frame!
This was my first purchase from Opposite Wall. I'd been looking for a frame for a large print, and couldn't find any that had the right shade of wood we were hoping for. Opposite Wall did! The price was reasonable, the frame is light but sturdy/well made, and it looks beautiful.
24 febbraio 2023
Mauvaise expérience
Mauvais service à la clientèle concernant les retours
Je ne suis pas satisfaite de la qualité
Des cadres achetés je n’ai pas pu retourner les items car j avais ouvert l’emballage
Mais j avais tjs la boîte
Alors je dois malheureusement les
conserver
7 marzo 2023
Risposta di Opposite Wall
Bonjour Mélanie,
Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience avec notre service à la clientèle en ce qui concerne les retours. Nous comprenons que cela peut être frustrant lorsque vous souhaitez retourner des articles, mais que nos politiques de retour ne le permettent pas.
Ces politiques sont en place pour assurer la qualité et la sécurité de nos produits, ainsi que pour protéger notre entreprise contre les abus.
Cela étant dit, nous sommes soucieux de votre satisfaction et nous aimerions vous aider davantage. Nous allons vous contacter pour discuter de votre situation et voir comment nous pouvons vous aider à trouver une solution.
Bonne journée!
L'équipe Opposite Wall
The frame was delivered quickly and and…
The frame was delivered quickly and with good instructions was easy to use. Great addition to an important project
6 marzo 2023
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