Ophelos Recensioni 499

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... Leggi di più

Valutata 5 stelle su 5

I needed to postpone my payment date and amount due to a change in my personal circumstances.Alex responded to my request in a timely manner and restructured my payments. This helped alleviate the str... Leggi di più

Valutata 1 stelle su 5

Tried scaremongering tactics to scaremongering me into paying a debt that wasn't even mine. The details,address and date don't add up,and Action Fraud explained how a 24 Year old debt CANNOT be cl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Leggi di più

Dettagli dell'azienda

  1. Agenzia di riscossione debiti
  2. Riscossione debiti

Informazioni su Ophelos

Scritti dall'azienda

Resolve your debts, your way.

Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

499 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 74% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

They dont answer their calls

They dont answer their calls. If you are doing it yourself online you dont get the code till the following day or 2. Very disappointed with their service.

2 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely horrible company to deal…

Absolutely horrible company to deal with. I set up a payment plan as soon as was requested and then had constant emails and texts to tell me to set up a plan or my credit rating would be affected. This went on for weeks until I sent a complaint to them

1 ottobre 2025
Non scritta su invito
Logo di Ophelos

Risposta di Ophelos

Hi there,

Thank you for sharing your experience. We’re really sorry to hear that you felt overwhelmed by the messages you received — that’s not the experience we want anyone to have.

We're eager to look into this to see what went wrong, Please reach out to us at support@ophelos.com and we will be happy to help.

Best,
The Ophelos Team

Valutata 5 stelle su 5

Ophelos reached out to me regarding an outstanding debt a…

Ophelos reached out to me regarding a dept owed,there agent was a great help,I never felt forced or pressured by him in regards to the payment due as a lot of other debt chasers might.he was extremely helpful in offering suggestions on how to breakup the payment rather than struggling to pay all at once.ophelos is definitely a company I'd recommend to anyone that might be struggling to pay depths and are looking for guidance.

30 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Ophelos is great!

Ophelos let me see through my debt on their website only using a number of reference - also had the option to pay through Apple Pay and made my life easier. Great support with no threatening emails and very straight forward communication. I personally recommend to everyone!

24 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Don’t pay this company a penny

Don’t pay this company a penny !

They try to collect statute barred debts, they have no legal way to do so .These are debts over 6 years old and can be up to 20 years old .
Just tell them you have no liability to pay this debt and you will not be paying it .

22 settembre 2025
Non scritta su invito
Logo di Ophelos

Risposta di Ophelos

Hi,

Thanks for sharing your feedback. We’ve reached out to you directly so we can take a closer look and make sure everything’s been handled correctly.

I understand that you may not wish to be contacted about an old debt. Please know we’re regulated by the Financial Conduct Authority (FCA) and always follow their guidance around how and when we contact people. We’re here to help get things sorted as quickly and fairly as possible.

Best,
The Ophelos Team

Valutata 1 stelle su 5

The debt in question is statute-barred

The debt in question is statute-barred; check these things before hounding me.

As this debt is Statute Barred, remove all contact details for me from your systems.

This is harassment

17 settembre 2025
Non scritta su invito
Logo di Ophelos

Risposta di Ophelos

Hi there,

Thank you for sharing your feedback. We’re sorry to hear about your experience. Our service team has now reached out directly, and your complaint is being investigated to resolve this matter.

We want to reassure you that we take your concerns seriously and will keep you updated throughout the process.

Best,

The Ophelos Team

Valutata 1 stelle su 5

I owed a €120 bill with Klarna the debt…

I owed a €120 bill with Klarna the debt was then passed onto this company I was giving the option to pay in full or set up monthly repayments which worked best for me and the bill was still getting paid/cleared, however I followed the link I was provided and entered all details including the bank details repayments were to be taking from when I done this I then realised it actually took the whole €120 in one go leaving me with next to nothing in my account with young kids (my fault for getting myself in this situation) but u was trying to do right thing and clear debt at same time and set up monthly repayments only to find out that wasn't happening at all. First time dealing with this company

12 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Option for payment plan....

Options for payment plan that they offered online were good but didn't suit me, I spoke through their chat online to arrange a plan that suited myself & was greeted by a friendly & extremely helpful person who discussed my situation with understanding & professionalism. New payment plan was set up that suited my needs & this was done very quickly & the site was easy to use.

12 settembre 2025

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