On the Beach Recensioni 758

TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great holiday plenty of sun sand and drinks , lots of lovely people and fun nightlife, id highly recommend puerto rico in gran canarie . On the Beach were brilliant to deal with i won't hesitate to u... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Do not book your holiday with them! Absolute nightmare trying to change a holiday due to a family emergency. Misleading, not trasparent about fees or the refund process, and you cannot get through a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This our second holiday with on the beach. Both times we got a great value holiday. Couldn't fault the service or accommodation. We had no problems but it was great to know we could contact them if... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our first booking through this website went smoothly. We picked our destination and completed the booking without any issues. We’re hoping for a nice holiday. Thanks! :-)

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Informazioni su On the Beach

Scritti dall'azienda

We’re On the Beach and we’re proud to be one of Europe's leading online retailers of beach holidays. From humble beginnings in 2004 as a start-up business in a terraced house in Macclesfield, England, to our 2015 listing on the London Stock Exchange; we now send over 1.5 million happy customers away on their perfect beach holiday every year and have won lots of awards doing it. Visit our site

Informazioni di contatto

  • The easiest way to reach us is through our handy Live Chat feature. You can find this under the 'Help and Contact' section of your My Bookings account, and one of our beach buddies will be happy to help you on your way., Irlanda

  • onthebeach.ie

3,9

Molto buono

TrustScore 4 su 5

758 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Very user friendly website

Very user friendly website , booking only took a few minutes

14 marzo 2026
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Risposta di On the Beach

Thanks Gillian! Quick and easy booking = more time for holiday excitement 😊

We're chuffed our website made the whole process so straightforward for you.

The Team at On the Beach

Valutata 5 stelle su 5

Found exactly what I wanted booking was…

Found exactly what I wanted booking was easy and straight forward

14 marzo 2026
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Risposta di On the Beach

Thanks Clare! Finding that perfect holiday and booking with ease – that's what we love to hear 😎✈️

The Team at On the Beach

Valutata 5 stelle su 5

Very good 👍 😊

Very good 👍 😊
💯 we booked for second time our holiday.Thank you!

11 marzo 2026
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Risposta di On the Beach

Thanks Svetlana! So lovely to hear you've booked with us for a second time 😊 There's no better compliment than a returning customer! Hope you have another brilliant holiday.

The Team at On the Beach

Valutata 5 stelle su 5

Excellent Service

We have booked two holidays todate with On The Beach and have to say they are brilliant. From the moment we booked to the return from each holiday they remained in contact with us. They have excellent payment plans, when you set up your online account it is so easy to use. We had two great holidays from start to finish thank you On the Beach. We are already planning our next trip and many more with you. Siobhán & Brian Dublin

12 marzo 2026
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Risposta di On the Beach

Thanks so much Siobhan! Absolutely delighted to hear both holidays were brilliant from start to finish 😊. It's wonderful that you found our payment plans and online account so easy to use - we love making the booking process as smooth as possible. Dublin to wherever next - we can't wait to help you plan many more amazing getaways!

The Team at On the Beach ✈️

Valutata 5 stelle su 5

Have used on the beach to book my…

Have used on the beach to book my holiday for the second time .. also have referred to friends and family who have also used it .

15 marzo 2026
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Risposta di On the Beach

Thanks so much, Maureen! Brilliant to have you back for your second booking with us, and we're absolutely chuffed that you've been spreading the word to friends and family too 😊. Nothing beats a recommendation from happy customers like yourself!

Hope you have another fantastic holiday.

The Team at On the Beach

Valutata 5 stelle su 5

Hassle Free Booking

It is my second time to book a holiday to the Costa Del Sol with On the Beach and as usual it’s very straightforward. Would highly recommend this holiday company.

12 marzo 2026
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Risposta di On the Beach

Thanks Margaret! Delighted to hear your second Costa del Sol booking was just as straightforward as the first 😎 There's nothing better than a loyal customer who knows they can rely on us for their Spanish sunshine fix. Here's to many more hassle-free holidays!

The Team at On the Beach

Valutata 1 stelle su 5

Total SCAM Artists

I would give this company a -5 if I could. My Wife and I have a duplicate Ryanair flights booking situation that were booked via two 3rd party enteties (Tour Operators), the first one Holiday Globe.co.uk and the second one with this company On The Beach.ie. we cancelled the first one and demanded a refund as we discovered we were getting hit for hidden charges and false information. We then made the second booking as I needed it in place as a birthday present for my Wife and at the same time expecting to get a refund for one of the bookings. I've chatted online and spoke to Ryanair Customer care who tell me their policy is the 2nd booking is always refunded in a duplicate booking situation and the first booking stays in place. They also explained that the refund request to them must come from the tour operator that made the 2nd booking as it has to be refunded to their credit card, therefore the credit card of On The Beach.ie. I raised and explained this to the On The Beach chat service which is quite poor. They will not entertain any of it and tell me Ryanair have to refund me! This is very frustrating as we have now lost over €470 thanks to On The Beach.ie operating like this. I did read another review where they don't like making refunds, well this is the perfect example! Total SCAM Artists😡

14 marzo 2026
Non scritta su invito
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Risposta di On the Beach

Hi Martin,

I am sorry to hear you run in to some difficulties claiming your refund from Ryan Air,

Can you please reach out to us via live chat as I can not see that we have yet received the refund from Ryan air this needs to be claimed by yourself for Ryan air initially. As Ryan air flighst are self managed 

If you have already that please can you contact our live chat team who will be happy to assist you in locating that refund for you

KInd Regards

Lisa A
On The Beach Team

Valutata 2 stelle su 5

It my first time using on the beach…

It my first time using on the beach hopefully everything be ok I'll will review after my holiday 🙂

14 marzo 2026
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Risposta di On the Beach

Hi there,
Thanks for choosing to book with us for your holiday! We’re really pleased you’ve decided to give On the Beach a try.
We hope you have an amazing trip and make some brilliant memories. We’ll look forward to hearing how it all went when you get back.
Have a fantastic holiday! ☀️
– On the Beach

Valutata 5 stelle su 5

Fantastic site

The booking process is really easy , prices are gr8..have 2 holidays booked through them this year
...cant wair

12 marzo 2026
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Risposta di On the Beach

Thanks Shane! Easy booking + great prices = two holidays to look forward to 😎✈️ Hope you have amazing trips!

The Team at On the Beach

Valutata 5 stelle su 5

A very happy booker.

On the beach holiday prices are fantastic and very easy to book.also a great payment plan.

12 marzo 2026
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Risposta di On the Beach

Thanks Eilish! Fantastic prices + easy booking + flexible payment plans = the perfect holiday recipe 😎. We're chuffed you found everything so straightforward - here's to your next getaway!

The Team at On the Beach

Valutata 4 stelle su 5

Easy site to use and everything was…

Easy site to use and everything was straightforward-payment scheme great

8 marzo 2026
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Risposta di On the Beach

Thanks Cathy! Easy booking + flexible payment options = the perfect combo for stress-free holiday planning 😎. We'll be here whenever you're ready for your next getaway!

The Team at On the Beach

Valutata 5 stelle su 5

Easy to book.

10 marzo 2026
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Risposta di On the Beach

Thanks Gerard! Easy booking = more time for holiday planning 😎

The Team at On the Beach

Valutata 1 stelle su 5

I wouldn’t recommend

First time I booked my holidays through On the beach and I don’t think I would do it again. I booked hotel which pictures on the website was fabulous, 5 star beautiful apartment, but when we got there it was a total disaster, reality was completely different. I think you should check hotels before you put offer on the page. Cause it is cheating!! No one has ever cheated on me like that before, it is selling lies. It really ruined my holidays!!

2 marzo 2026
Non scritta su invito
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Risposta di On the Beach

Hello Viola, 

Thank you for taking the time to share your feedback. I’m very sorry to hear about the issues you faced during your holiday, this isn’t the experience we want for any of our customers.
To help us investigate your concerns properly, please submit your complaint using this form:
https://onthebeachuk.zendesk.com/hc/en-gb/requests/new?ticket_form_id=31071760293265
When you do, please provide as much detail as possible, including any photos or videos. This helps our Customer Care team fully understand and address your complaint.
Please note that while we aim to respond quickly, it can take up to 28 days for a full reply. Though most cases are resolved sooner.
I’m sorry your holiday didn’t meet expectations, but I hope you’ll consider booking with us again in the future. If you have any questions in the meantime, please don’t hesitate to get in touch

Kind Regards,

On the beach

Valutata 5 stelle su 5
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Risposta di On the Beach

Thanks James! Booking made simple = more time for holiday daydreams 🌞. Hope you have a fantastic trip!

The Team at On the Beach

Valutata 4 stelle su 5

Found this site very reasonable ,loads…

Found this site very reasonable ,loads of choices.will use again.

10 marzo 2026
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Risposta di On the Beach

Thanks Jessica! Great prices and endless holiday choices - that's what we're all about 😎. Looking forward to helping you plan your next getaway!

The Team at On the Beach

Valutata 5 stelle su 5

Very easy booking system

Very good experience so far, very easy booking system

10 marzo 2026
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Risposta di On the Beach

Thanks Imelda! Easy booking system = more time to get excited about your holiday 😎. Hope you have a brilliant trip!

The Team at On the Beach

Valutata 1 stelle su 5

I am trying to get my booking I have…

I am trying to get my booking I have paid alot of money

25 gennaio 2026
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Risposta di On the Beach

Hello Ann, 

Thank you for taking the time to leave your review.
I am sorry you are having some issues seeing your booking
I can see our agents tried to assist, but there was no response from yourself
I have sent you a direct email, please respond when you can so we can help

Kind Regards,

Sunshine

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