Only Once Dress Hire Recensioni 293

TrustScore 4 su 5

4,0

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Valutata 1 stelle su 5

Cancelled my order the day before it was due to arrive ‘at my request’. I did not request to cancel I emailed to find out what had happened and no reply received. Website said closed and all stock now... Leggi di più

Valutata 5 stelle su 5

I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great. Lottie was lovely to deal with. There was a hand written note in my package which was su... Leggi di più

Valutata 5 stelle su 5

I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly re... Leggi di più

Valutata 5 stelle su 5

I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accesso... Leggi di più

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4,0

Molto buono

TrustScore 4 su 5

293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

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(293)

3 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Who knew hiring a dress was so easy?

Who knew hiring a dress was so easy?! Lottie was amazing in answering any questions I had quickly and the dress arrived on time in immaculate condition, overall a very painless experience which I will be doing it again for my upcoming weddings/events.

17 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

amazing dress, amazing experience

Wore the most beautiful Rat & Boa dress for my engagement party - it turned up earlier than expected which meant I had time to try it on and make sure I was super happy with it (which I was!) and it was the star of the evening. I felt amazing in it and Lottie was so helpful. Such an easy experience, like many it’s always daunting to rent vs buy, but I will absolutely use Only Once again! Thank you Lottie!!

10 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Love the dress

Love the dress, worth to hire, although love to keep the dress. Making me feeling so good and glamorous! Loads of people compliment! I won for best dressed for female! Lottie who dealt with me, she was so helpful and brilliant to me, I thank you. Highly recommended 🌟

19 febbraio 2024
Valutata 5 stelle su 5

I would just like to say thank you so…

I would just like to say thank you so much for my beautiful jumpsuit and the outstanding customer service. I will definitely be using this service again and again. Genius idea and I’ve spread the word to all my friends xx
Kind regards

Sianmarie x

14 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience, I highly recommend

I had a red carpet event and decided to hire a few items (as I wanted to have back up options.) Lottie could not have been more helpful and was an absolute pleasure to deal with.
The outfits arrived in plenty of time and were absolutely stunning and very high quality. I felt incredible in the jumpsuit I wore and had so many compliments.
I’m gutted to send the garments back but will definitely be using Only Once Dress Hire again - they really are a fabulous company and I could not recommend them more xx

22 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic idea and…

Absolutely fantastic idea and service!!! Thrilled to bits with my experience and find from start to finish. Makes soo much sense to hire! Especially when it’s a statement piece you won’t wear more than once!!!

Thanks so much

25 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Dresses never arrived :(

Dresses never arrived... :( had to go find and buy a dress last minute before the event which was really stressful and pricey.

Royal mail subsequently lost the entire package. Not entirely Only Once's fault, but am quite disappointed as I had a good experience previously.

25 novembre 2023
Logo di Only Once Dress Hire

Risposta di Only Once Dress Hire

Hi Theresa,

Thank you for taking the time to leave a review and I can only apologise again for the disappointment you’ve experienced this time round with hiring with us.

Your two gorgeous dresses were posted via Royal Mail special delivery to ensure they got to you on time, and supposedly delivery was attempted but refused. I appreciate this doesn’t appear to be the case and Royal Mail have been quite unhelpful in explaining what happened here. The package has since sadly been lost by them, which we are as disappointed as you about.

As communicated to you via email, we have since processed a full refund for your order.

We understand that this must have been frustrating for you and whilst issues with our delivery providers are rare, they can happen and are out of our control.

I hope it doesn’t deter you from hiring with us again.

Many thanks,
Team Only Once x

Valutata 5 stelle su 5

I have used only once dress hire twice…

I have used only once dress hire twice within the space of a month! The pieces are amazing! A lovely personal touch comes in the form of a hand written letter, from the lovely owner Lottie. I cannot wait to use there services again!

4 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Such a great company and so many…

Such a great company and so many gorgeous outfits to choose from, I will be hiring outfits from here again. My outfit arrived in good time and was very easy to return with a prepaid label.

Thanks Lottie and team ❤️

10 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

A perfect experience

This is the second time I’ve used Only Once Dress Hire and it was another fabulous experience. The dress came in good time, beautifully wrapped with a gorgeous handwritten note from Lottie, and it completely stole the show on the night.
Felt such a treat to be able to wear such a stunning dress to an event in such an affordable manner.
Thanks Lottie xx

31 ottobre 2023
Valutata 5 stelle su 5

Absolutely loved using only once

Absolutely loved using only once. The dress was stunning and Lottie was so helpful! A perfect website to use if you are looking for something special at a decent cost. Thank you !

4 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent

After being let down twice by the biggest dress rental brand, I discovered Once Only Dress Hire and I cannot recommend them more. Lottie was super helpful when I explained the issues I had faced with the other company. She discussed sizing with me and was more than accomadating to my requests. The dress I rented was in perfect condition and came on time. I highly recommend hiring from Lottie, she is professional and provides a 5 star service!

13 ottobre 2023
Non scritta su invito

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