One Sure Insurance Recensioni 

2811
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

My apologies for the delay in finally posting this but I’d just like to say thank you so much to the amazing Megan Evans Customer Reference Number - 575982 Megan literally saved my day and... Leggi di più

Valutata 5 stelle su 5

Rob is an absolute legend, great personality fabulous, customer service skills and a pleasure to speak to. He made me feel at ease no pressure and resolved a couple of issues asap. Would hi... Leggi di più

Valutata 5 stelle su 5

I called Ryan Stafford from One Insurance he always provides an outstanding service, very polite and helpful, always goes out of his way. Looks at ways to help solve complex problems. The man is a le... Leggi di più

Valutata 1 stelle su 5

Do not take a motor trade policy with this company! My policy auto renewed and i rang up to cancel and they are are trying now to charge me their commission of £410 Absolute Scandal!!! Policy Nu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni

Scritti dall'azienda

Since One Sure was set up as an independently owned Insurance Broker’s back in 2005 we have become one of the fastest growing and indeed now one of the largest British, privately owned insurance broker’s in the UK. Our success has been achieved by embracing technology to help deliver a faster more efficient service to our customers but equally important it’s down to the comprehensive knowledge, professionalism and commitment of our staff that are all based here in the UK. We offer a range of insurance policies tailored to meet the needs of our customers. Our most popular lines are Car Insurance, Van Insurance, Motorbike Insurance, Scooter Insurance, Motor Trade Insurance and Home Insurance. We also have great rates on HGV Insurance.

Our 48-Hour Price Guarantee!

Found it cheaper elsewhere? We'll give you a 100% refund!

One Sure Insurance has a comprehensive, unbeaten price guarantee on all of our insurance policies. If you are able to find a cheaper like-for-like quotation after taking out an insurance policy with us; then we will price match, or issue a 100% refund - no questions asked!

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 56% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(2811)

161 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing staff

Whilst my computer use is very basic Samantha was very patient and helpful helping me complete all relevant documents. Very helpful and good company

12 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Can’t believe it

Can’t believe it. They cancelled my £15k insurance policy for no good reason, then still helped themselves to another payment via direct debit. Absolute piss take. If the policy’s cancelled, what exactly are they taking my money for? Proper dodgy behaviour.

27 maggio 2026
Non scritta su invito
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Risposta di One Sure Insurance

Thankyou for your feedback in order to review and respond please provide your policy number.

Valutata 1 stelle su 5

They charged us and did not offered…

They charged us and did not offered whatbthey promised and then cancelled our policy and are not refunding our money
Not reliable

30 maggio 2026
Non scritta su invito
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Risposta di One Sure Insurance

Thankyou for your feedback. In order for us to review and respond please provide your policy number and we can investigate.

Valutata 5 stelle su 5

Communication

Was struggling with getting some documents from my previous insurance provider, was in contact with Peter Carter at One Sure Insurance and gave me a contact number for the company I was with that took me straight through instead of waiting for half an hour like it has been in the past or talking to a chatbot to try and source these required files. Communication with Peter and the team has been great and super quick to reply unlike other insurance companies I've been with.

4 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic service from…

Absolutely fantastic service from Prudence in renewals on today's telephone call when renewing our motor trade insurance policy.

She answered all of my questions, which i had lots of questions.

Very helpful, polite, informative.

This lady should be given a promotion and/or pay rise.

Kind regards

2 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

I would like to give 5 stars to the lovely person named jessica.

I would like to give 5 stars to the person I spoke with, she was amazing and easy to talk too, her name was Jessica. Made the difficult situation easy to understand and made me an affordable plan moving forward.
However, one sure, I would not give a good review. The policies are ridiculous. Every time ive had to switch motorbike they've always made a ridiculous reason on why they cant, which has resulted in me having to cancel 2 policies to start a new one. It feels asif they want the most money they can out of you. Also if its an emergency situation on the weekend, theres nothing in place to assist you.
Lovely staff but ridiculous policies which the staff can only apologise for.

1 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

What a brilliant customer service

What a brilliant customer service. They managed to bet my renewal price by far more benefits. Friendly and professional staff. I would highly recommend them. They have sorted me out an excellent deal. Many Thanks for James Cummings & Darrell Clorley.
Absolutely legends

23 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service
Poppy the agent who assisted me was great, very knowledgeable and arranged a great deal

I would highly recommend
Thank you Poppy and Team

21 maggio 2026
Non scritta su invito

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