Joann Jackson was the kindest, most knowledgeable and patient notary I've ever worked with! If I could give 10 stars I would! She made it easy to understand and efficient, both much appreciated! I rec... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First time user and I was very impressed with the friendly yet businesslike service of the Notary. She answered my questions and eased my doubts about how to deal with what I needed to do as an expat... Leggi di più
Very easy website to use. Quick efficient. Would recommend immensely. Kiairra Luke from New York was exceptional. Was originally connected to a notary from Florida who helpfully transferred me to a N... Leggi di più
Today I was directed by my Law Firm to use "One Notary" to have important Documents notorized with my signature. I am 78 and in poor health, now living in Thailand. I was instructed to verify myself... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
OneNotary is the U.S. leader in 24/7 online notarization — trusted by Docusign, Morgan Stanley, Liberty Mutual, Amazon, DoorDash, Procore, and hundreds of other organizations. We connect customers to a live, professionally trained notary in under one minute and complete most notarizations in under five minutes — delivering the simplest and most reliable experience in the market. Unlike marketplace-based solutions, OneNotary operates as enterprise-grade infrastructure built for compliance, scalability, and seamless integration into modern business workflows. When every minute matters — and compliance cannot be compromised — teams choose OneNotary.
Informazioni di contatto
1 Belvedere Place, 94941, Mill Valley, Stati Uniti
- support@onenotary.com
- onenotary.com
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
It was quick and easy!
It was quick and easy. Belinda was efficient and a pleasure to work with
18 giugno 2026
Your docs expire
Your docs expire and they dont tell you that early enough in the process
7 giugno 2026
Risposta di OneNotary
Thank you for your feedback, and we’re sorry to hear about your frustration.
For security and privacy reasons, completed documents are retained for 7 days and are then permanently deleted from our system.
This information is provided both on the document download page displayed after the session is completed (including the date and time until which the documents remain available for download) and in the email containing a link to the completed documents.
We understand that needing to obtain a document again can be inconvenient, and we regret the frustration this situation has caused.
Additional information about our document retention practices can be found in our Privacy Policy: https://onenotary.com/privacy-policy/#section8.
If you have any questions, please contact us at support@onenotary.com.
—
OneNotary Team
I had some technical issues on my end
I had some technical issues on my end. Once able to create the necessary settings I was able to finish the process. As far as the Notary, Tiffany she was kind, and efficient as well as professional.
17 giugno 2026
Kudos & Gratitude!
As a person with very limited computer skills, who was very concerned that those inabilities would somehow make it impossible to complete the task, my Notary was OUTSTANDING
In addition to her excellent work, she was very helpful, patient and kind.
Please tell her I said "Thank You!" again.
Deborah Vernor Brown
16 giugno 2026
Katheryn was great!
Katheryn was great to work with - I appreciated how thorough she was - and great to talk with!
16 giugno 2026
The notary himself was excellent
The notary himself was excellent, knowledgeable and efficient.
The onboarding process was a nightmare because I had an Android ZFold 7 smartphone and when you get to the point where you're supposed to take a picture of your license by clicking on a link there was no link.
Luckily, I had an iPad and when I used that to process the licenses the link appeared and I was able to provide it.
There should be a support number, the law firm that send the link to me didn't have any solution and if it wasn't for the iPad the time-critical notarization wouldn't have taken place.
Again, People? Superb.
Technology?: Needs work
Support?: Non-existent.
15 giugno 2026
Risposta di OneNotary
Dear Client,
Thank you for sharing your feedback. We are glad to hear that your experience with the notary was smooth and pleasant, as our notaries are committed to providing a five-star experience at all times.
We apologize for the issue you encountered. This problem occurs when the system treats unfolded smartphones as tablets, which affects the verification process since a smartphone is required. However, we are happy to know that the issue has been resolved.
While we do not offer phone support, we are pleased to let you know that our live agents are available to assist you via the chat feature located at the bottom right corner of your session page or by email at support@onenotary.com.
If you have any questions or concerns, please do not hesitate to contact us. Your feedback is valuable and helps us improve.
_
Thank you,
OneNotary Team
Notary was very patient
Notary was very patient. It was easy to do and at convenient time
15 giugno 2026
Tomeela and Raphael did such a great…
Tomeela and Raphael did such a great job! Thank you for your help!
15 giugno 2026
It was a nightmare
It was a nightmare! First I do my time doing my directive, then the last part is an electronic signature. Then off to OneNotary where the notary stated that my signature from the directive was blocking the space for me to sign……the whole process took me 2 & 1/2 hours!
I was ready to start pulling out what little hair I have left. Not an easy process on an IPhone.
15 giugno 2026
Risposta di OneNotary
Dear Marc,
Thank you for your patience while we reviewed this case internally.
We sincerely apologize for your experience and for the delay you encountered during the notarization process, and we are happy to learn that you completed the next session successfully.
Our Notary Supervisors have reviewed Session #8F43ED. We understand the inconvenience this situation may have caused and regret that your experience did not meet the standard we strive to provide.
Please know that this case has been addressed internally, and the notary involved will receive additional training to help prevent similar situations in the future.
Thank you for your patience and understanding. We truly appreciate your feedback and the opportunity to improve our service.
If there is anything else we can assist you with, please reach out to us via email support@onenotary.com.
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Best regards,
OneNotary Team
So easy and fast!
15 giugno 2026
My notary was friend and efficient-…
My notary was friend and efficient- great experience!
15 giugno 2026
Was quick and simple
15 giugno 2026
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