OMT. | One More Thing Recensioni 

156
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered myself a bouquet to cheer up the sitting room for Autumn/Winter. Delighted with my purchase. So beautiful! Highly recommend!

Valutata 5 stelle su 5

Great communication, fast dispatch and delivery. Flowers and presentation box look fantastic. Great idea for my mum who loves flowers but hates the expense for just a few days of having them. These... Leggi di più

Valutata 5 stelle su 5

AMAZING SERVICE! I ordered the Aine premium bouquet for a special occasion for my sister. The flowers came in a sturdy box in perfect condition. I asked for a note to be attached to the bouquet and my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Vivian has a wonderful business. The bouquet we ordered for a friend to mark a special occasion is beautiful. It will be a forever cherished momento of her first grandchild. Vivian was very helpful wi... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi
  2. anche in
  3. Negozio di arredi e di design d'interni
  4. Negozio di fiori secchi
  5. Negozio di mobili
  6. Servizio per matrimoni

Scritti dall'azienda

One More Thing (OMT), launched in 2021 by Vivian Wong-McKendry, is an Irish brand at the intersection of sustainable living and refined aesthetic. Specializing in the Everblooms Collection, OMT offers meticulously handcrafted preserved floral arrangements and interior decorations. These creations, combining real, long-lasting flowers and foliage sourced from the EU and UK, are designed in our Co Kildare studio to bring timeless elegance and freshness to any space for over two years without the need for maintenance. Beyond florals, OMT curates a contemporary yet classic collection of interior treasures from around the globe, elevating spaces with unique design and sustainable beauty.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

156 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

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(156)

18 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Disappointed

Hi, I ordered a bouquet for a work colleague who was in hospital on the 15th march 24, the delivery was delivered to the wrong hub on the 19th march and not delivered to the hospital until the 21st march- heartbreakingly my colleague passed away in the meantime and I don’t know where the bouquet ended up. Oona

15 marzo 2024
Logo di OMT. | One More Thing

Risposta di OMT. | One More Thing

Dear Oona,

First and foremost, our hearts go out to you for the loss of your colleague. We understand how difficult this time must be for you, and we deeply regret that our service did not meet your expectations at a time when it mattered most.

Please accept our sincere apologies for the delay in the delivery of the bouquet. Despite preparing and dispatching your order on the very same day it was placed, March 15th, our efforts to provide a timely service were unfortunately undermined by a delay with our delivery partner, An Post, which is sometimes beyond our immediate control.

We recognize how important it was for your bouquet to reach its intended destination on time, especially under such sensitive circumstances. The significance of this has not been lost on us, and we are currently reviewing our processes with An Post to ensure that this does not happen in the future.

In light of this, we would like to extend the offer of a complimentary bouquet to be sent to an address of your choosing, as a gesture of our sympathy and to honor the memory of your colleague.

Please contact us at your earliest convenience at info@onemorething.ie , so we can make these arrangements and discuss any further ways we can support you during this difficult time.

We are profoundly sorry for any additional distress our service may have caused. We hope to have the opportunity to show you the level of care and quality we truly stand for.

Warmest regards,
Vivian

Valutata 5 stelle su 5

Long lasting

From order to delivery, my experience with OMT was top-notch. And, most especially, my bouquet was absolutely gorgeous - weeks later - and I understand it will last for months!

13 marzo 2024
Valutata 5 stelle su 5

One More Thing delivers exceptional…

One More Thing delivers exceptional service and a diverse array of offerings. I've availed myself of various services, from acquiring home decor items like the Faces Vases and Ever Blooms to commissioning a custom piece for a special event. Vivian, the talent behind it all, demonstrated remarkable skill and attentiveness. She carefully considered my specifications for the bespoke piece and, drawing on her expertise, brought to life precisely what I envisioned, surpassing my expectations. I wholeheartedly recommend this store and its services.

27 ottobre 2023
Valutata 5 stelle su 5

Great Customer Service

I recently purchased a beautiful bouquet, and I couldn't be happier with the owner's responsiveness, kindness, and quick action when there was an issue. They went above and beyond to make things right, showing genuine care and concern. It's refreshing to see such exceptional customer service. Highly recommend this shop for their outstanding service and stunning floral arrangements! 🤍

22 ottobre 2023
Valutata 3 stelle su 5

Love the balls and decoration inside…

Love the balls and decoration inside but I was quite disappointed with the writing as it looks worse than what I could see on insta lives / posts.

2 novembre 2023
Logo di OMT. | One More Thing

Risposta di OMT. | One More Thing

Thank you for your positive feedback and we are sorry to hear that you are disappointed with the handwritten names on the baubles. If you wish to get them replaced, please do not hesitate to contact us via email by quoting your order number. Thank you again for your support.

Valutata 5 stelle su 5

What a wonderful service

What a wonderful service, I didn’t double click my Apple Pay, thought I had ordered and when I followed up by chat online they were incredibly helpful and got my order to me so quickly. As a result of their service and beautiful flowers I have just used them again for another occasion.

29 agosto 2023

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