No problem with the product itself. Long waiting time (but this was partly due to Nkuku availability of product). Communication with Ombra to chase my order was tricky and I did have to keep emailing... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
No problem with the product itself. Long waiting time (but this was partly due to Nkuku availability of product). Communication with Ombra to chase my order was tricky and I did have to keep emailing... Leggi di più
L'azienda ha risposto
The lamp is gorgeous. We ordered a bulb which the incorrect one was delivered - however we contacted them via web chat and easily arranged a replacement with no fuss.
L'azienda ha risposto
High quality products. Great communication from Jake at Ombra Lighting. Also acted promptly to resolve one issue I had
L'azienda ha risposto
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Leggi di più
L'azienda ha risposto
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
It was a pleasure working with Jake, nothing was too much trouble. Incredibly efficient and helpful and quick to respond . I would highly recommend and wish them a successful future .

Risposta di Ombra Lighting
very impressed with Ombra Lighting. They were very responsive to and helpful with all queries I raised and offer competitive pricing. Also received my light fitting well within the promised delivery window!

Risposta di Ombra Lighting
From the moment I got in touch, Jake at Ombra Lighting was extremely helpful. He went out of his way to ensure I got my order delivered within a tight deadline, which I really appreciated. Excellent customer service. Thank you so much!

Risposta di Ombra Lighting
I sent a message over the weekend about a product. Received a very quick, detailed reply and placed my order. Item arrived more quickly than I had been advised and I was sent an extra message with the tracking details beforehand. Great customer service.

Risposta di Ombra Lighting

Risposta di Ombra Lighting
Jake could not have been more helpful, really impressed by Ombra’s customer service!

Risposta di Ombra Lighting
The team is very helpful and they got my items arrived in time.

Risposta di Ombra Lighting
Exceptional customer service and great range of products. When there was a problem (not of Ombra's making) with the supply, they went out of their way to sort it out and to make sure that I was happy with the outcome. Very quick responses too.
Highly recommend!

Risposta di Ombra Lighting
Recently purchased a Pooky Carrington pendant light. I was kept updated on the dispatch and the light arrived in 2 days from ordering. Really impressed with the light and with the customer service. It looks great on my landing as a feature light above the stairs. Will definitely shop with you again. Thankyou

Risposta di Ombra Lighting
Excellent service. I wasn’t in for the delivery and they actually emailed me to say it had been left at my local post office, I thought it was a lovely personal touch. The product was sent so quickly and I am very happy with it. Thanks Ombra!

Risposta di Ombra Lighting

Risposta di Ombra Lighting

Risposta di Ombra Lighting
as an electrical wholesaler , I used this company for the first time and i could not have hoped for a better service and price from this company. really got me out of a sticky situation

Risposta di Ombra Lighting
Recently bought new lights for my office. Love the product, and the service was really good, would highly recommend Ombra Lighting.

Risposta di Ombra Lighting
Great Service and customer support. I would highly recommend this business!

Risposta di Ombra Lighting
Absolutely amazing customer service! Thanks for the great communication and on schedule delivery. Will definitely order from here again.

Risposta di Ombra Lighting
Amazing customer service. Top quality product. Would definitely order from these guys again

Risposta di Ombra Lighting
The team were incredibly supportive and helpful when deciding on our new lighting. The order was processed and delivered in a timely manner. Very happy with their service and our lights. Highly recommend to anyone

Risposta di Ombra Lighting
Not normally one for writing reviews... However the communication and the personal, friendly service provided make it worth thanking Ombra Lighting! Thanks again for the speedy delivery and communication!

Risposta di Ombra Lighting
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.