No problem with the product itself. Long waiting time (but this was partly due to Nkuku availability of product). Communication with Ombra to chase my order was tricky and I did have to keep emailing... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The lamp is gorgeous. We ordered a bulb which the incorrect one was delivered - however we contacted them via web chat and easily arranged a replacement with no fuss.
L'azienda ha risposto
High quality products. Great communication from Jake at Ombra Lighting. Also acted promptly to resolve one issue I had
L'azienda ha risposto
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheap... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Our mission is to offer award-winning lighting from around the world in one place so together we can transform any space.
Informazioni di contatto
4,3
Eccellente
62 recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quick and easy delivery
Excellent and professional service and communication. Delivery and product 10/10
16 maggio 2024
Risposta di Ombra Lighting
Happy we could help. Thank you for taking the time to write us a review.
Excellent quality and service
Loved the service from ombra and the quality of the absolutely beautiful mirrors I received. Thank you x absolutely makes my room.
2 maggio 2024
Non scritta su invito
Risposta di Ombra Lighting
So happy you loved your mirrors Anita. We really appreciate you taking the time to write us a review.
Really good customer service and very…
Really good customer service and very happy with my lights!
7 maggio 2024
Non scritta su invito
Risposta di Ombra Lighting
Thank you for taking the time to write us a review Jacob. Very pleased that you're happy with your lights!
Amazing service
Amazing service, and beautiful products. Over the moon with our chandelier. Thank you so much Jake!!
17 aprile 2024
Non scritta su invito
Risposta di Ombra Lighting
So glad you're over the moon with your chandelier. Thank you for taking the time to write us a review Amy
Fantastic service from Jake
Fantastic service from Jake, who responded to my query outside working hours. He then sourced a product for me which was out of stock nationwide. It was delivered within the agreed timescale as promised.
Would highly recommend
9 gennaio 2024
Non scritta su invito
Risposta di Ombra Lighting
So happy we could help Deborah. We hope you love your fittings! Thank you for taking the time out to write us a review, we do appreciate it.
Nice quality light
Very happy with our recent light purchase from Ombra lighting
The light was nice quality and was delivery quickly
I would happily use Ombra again in the future
28 agosto 2023
Risposta di Ombra Lighting
We're pleased you like your wall light Gary. Thank you for taking the time to write us a review.
Great customer service
Consultation and interaction with Jake, the director for lighting, was very helpful. He is incredibly efficient, responsive, courteous and knowledgable, and gave good advice.
28 agosto 2023
Risposta di Ombra Lighting
We're very happy you love your fittings and we could help. Thank you for taking the time to write us a review, it is appreciated.
great quality product
great quality product, easy to use website, fast delivery with lots of shipping updates.
28 agosto 2023
Risposta di Ombra Lighting
We are glad you were happy with our service. Thank you for taking the time to write us a review, we do appreciate it
Really good communication
Really good communication, great service and what can only be described as truly beautiful lamps.
24 giugno 2023
Risposta di Ombra Lighting
So glad you love your fittings Leila! Thank you for taking the time to write us a review
Excellent to do business with.
Excellent to do business with. Very quick in answering queries, making the planning of the electricians time easy. Will be buying from again, most definitely. Thank you Jake.
17 aprile 2023
Risposta di Ombra Lighting
Thank you for taking the time to write us a review Kim. We hope you love your fittings.
Very impressed with service and product
We recently ordered some outdoor lights for our porch. A couple of days after placing the order I received a phone call to advise me that the lights were out of stock and offered an alternative (cheaper) light fitting. These were delivered within a few days and my card credited with the difference. I was really impressed by the personal nature of the exchange- it could have been done by email but it was so much nicer that someone made the effort to call and speak to me to explain the problem and to offer a solution. Great service
29 maggio 2023
Risposta di Ombra Lighting
Very happy we could help Amanda. Thank you for taking the time to write us a review, all feedback is appreciated.
Very responsive
Very responsive, product arrived quickly, unfortunately the first was broken, got a second one sent out immediately, responded to my email within a couple of hours… and the lamp itself is gorgeous
5 maggio 2023
Non scritta su invito
Risposta di Ombra Lighting
Happy we could resolve the issue you had Andrew. Thank you for taking the time to write us a review.
V quickly delivery
21 marzo 2023
Risposta di Ombra Lighting
Thank you for taking the time to write us a review
Jake was a great help with finding a…
Jake was a great help with finding a kitchen light for us, will definitely use Ombra again when we start doing up other rooms.
3 marzo 2023
Non scritta su invito
Risposta di Ombra Lighting
Thank you for taking the time to write us a review. We hope you love your new pendant!
Fantastic help to help me find my lamp…
Fantastic help to help me find my lamp I was looking for. Can really recommend the company.
27 febbraio 2023
Non scritta su invito
Risposta di Ombra Lighting
Thank you for taking the time to write a review Sara. We hope you're loving your Buster & Punch table lamp
Excellent service received
Excellent service received. Jake was very helpful and I would highly recommend.
2 febbraio 2023
Non scritta su invito
Risposta di Ombra Lighting
Thank you for taking the time to write a review Rachel. We hope you love your new light!
The first item I received was defective (the…
The first item I received was defective (the light was scratched) but Ombra Lighting were easy to deal with and arranged for a replacement to be sent out to me very quickly. Great customer service. Thank you.
29 gennaio 2023
Non scritta su invito
Risposta di Ombra Lighting
Glad we could get it sorted for you Tom, we hope you love your fitting. Thank you for taking the time to write us a review.
Pooky lantern
The Pooky light I wanted was out of stock on the Pooky website so was really pleased to find it on Ombra lighting. Ombra lighting got in touch to let me know it would be a few weeks and the light arrived as expected. Very happy with the purchase and customer service.
11 gennaio 2023
Non scritta su invito
Risposta di Ombra Lighting
Happy we could help Cathy. Thank you for taking the time to write us a review.
Wonderful customer service and great products
Great service and really quick responses every time I had a query. The products are wonderful
27 settembre 2022
Non scritta su invito
Risposta di Ombra Lighting
Thank you for taking the time to write us a review Stephanie!
Great service
17 gennaio 2023
Risposta di Ombra Lighting
Happy to help Richard. Thank you for taking the time to write us a review
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