Clear pricing and FAQ section. Responsive to questions either via email or WhatsApp messaging.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It's our second order with omakase. They are very understanding & helpful. They are very responsive as well. Parcels that we received are very well packed , securely without any damage. Received on ti... Leggi di più
L'azienda ha risposto
I have placed several orders now with Omakase for my eCommerce business. It has been a very pleasant experience. The staff are prompt and friendly. The orders were executed smoothly from quotation to... Leggi di più
L'azienda ha risposto
It was our first order with Omakase. The support and attention we received from the beginning of the order process continued until the products were delivered. Our order was shipped on the promi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
BtoB wholesale platform from Japan. Skin care products/ Cosmetics, Food & Snacks etc. Japanese labelling & Packaing - just like shopping at the stores in Japan. Barrier-free communication. We ship worldwide by DHL /Air Cargo /Container(FCL) or Pick-up.
Informazioni di contatto
22-17 Nakazawa Chou, Chuo-ku,, 430-0904, Hamamatsu, Giappone
- +81535828200
- info@omakasejp.com
- omakasejp.com
4,6
Eccellente
107 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Clear pricing and FAQ section
Clear pricing and FAQ section. Responsive to questions either via email or WhatsApp messaging.
9 maggio 2026
I am very satisfied with the support
I am very satisfied with the support, authenticity and packaging , thanks to my advisor Taha for the support
23 aprile 2026
Risposta di Omakase Japan Wholesale Platform
Thank you so much for your kind words! We are thrilled to hear that you are satisfied with the authenticity of our products and the care we put into our packaging. It’s wonderful to know that Taha’s support made a positive impact on your experience. We truly value your trust in our platform and look forward to continuing our partnership! - Omakase Japan Wholesale Platform
Risposta di Omakase Japan Wholesale Platform
Thanks so much for your lovely review! We’re really happy to hear you had a good experience with us and that you were pleased with our prices and quick replies. We truly appreciate your support and hope to see you again soon!
Very happy with the products
Very happy with the products, quick response time.
22 aprile 2026
Non scritta su invito
Risposta di Omakase Japan Wholesale Platform
That’s wonderful to hear — thank you! We’re glad the products met your expectations and that our team could get back to you quickly. Your feedback means a lot to us.
Taha is so much cooperative and helpful…
Taha is so much cooperative and helpful to elaborate the process, thanks for their help, hope to order again.
6 aprile 2026
Non scritta su invito
Risposta di Omakase Japan Wholesale Platform
Thank you very much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that you found the process clear and our support helpful.
It was a pleasure assisting you, and we truly appreciate your trust in us. We look forward to serving you again in the future.
The logistic to get the product
The logistic to get the product. The customer service with the information well explained about the payment options, delivery details and invoice details too.
17 febbraio 2026
Risposta di Omakase Japan Wholesale Platform
Thank you for the wonderful review. We’re happy to know that you had a smooth experience with the logistics and that our team could help with clear information about payment, delivery, and invoice details. We appreciate your feedback and support.
Legitimate wholesalers in Japan
We ordered from the UK. This company was transparent, helpful and communication was great. An excellent and trustworthy place to order Japanese products from.
30 gennaio 2026
Risposta di Omakase Japan Wholesale Platform
Thank you very much for your kind review and for ordering from the UK.
We’re really glad to hear that you felt well supported throughout the process and that our communication gave you confidence in ordering from us.
Your trust means a lot to us, and we truly appreciate your recommendation. We look forward to serving you again :)
Risposta di Omakase Japan Wholesale Platform
Dear Afra,
Thank you so much for your kind review and the 5 stars! We’re very happy to hear that you were satisfied with the fast delivery, the authenticity of the products, and the pricing.
شكرًا جزيلاً لكِ على تقييمك الرائع ومنحنا 5 نجوم! يسعدنا جدًا معرفة أنكِ راضية عن سرعة التوصيل، وأصالة المنتجات، والأسعار الممتازة.
Your support means a lot to us, and we look forward to serving you again soon.
دعمك يعني لنا الكثير، ونتطلع لخدمتك مرة أخرى قريبًا.
Almost normal
25 dicembre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you for taking the time to leave a review.
We will continue to improve our service.
We are looking forward to working with you in the near future.
Hice mi primer pedido y todo salió…
Hice mi primer pedido y todo salió bien. Los productos llegaron muy bien y fue rápido. El servicio al cliente por WhatsApp fue muy bueno. Contestaron todas mis dudas.
15 dicembre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you very much for your kind review!
We’re happy to hear that your first order went well and that you were satisfied with the delivery and our customer service. If you have any questions in the future, please feel free to contact us anytime. We look forward to serving you again!
Risposta di Omakase Japan Wholesale Platform
Thank you so much for your wonderful review and 5-star rating.
We’re delighted to hear that you’ve already tested the product and enjoyed it.
Your feedback truly means a lot to us, and we look forward to supporting you again soon.
Omakase were very helpful
Omakase were very helpful, their team helped me source products and connected me with a good shipping agent who shipped the package at a very competitive rate. 100% Omakase and their team will be my go-to for product sourcing from now and on.
17 novembre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you so much for the 5-star review! We are thrilled to hear that our team was able to help you source the right products and connect you with a competitive shipping agent. It was a pleasure assisting you, and we truly appreciate your commitment to making us your go-to for product sourcing. We look forward to working with you again soon!
You do not want to take any…
You do not want to take any responsibility for your customer's shipment.
15 ottobre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you for taking the time to share your feedback.
We would like to respectfully clarify our position for transparency.
Our company specializes in exporting parallel(Japanese-Oriented) cosmetic goods, and as clearly stated during the checkout process, in the proforma invoice email, and on our customer service portal, we are unable to provide regulatory or import-support documents (such as FDA registration, authorization letters, or local compliance guarantees) unless a specific agreement exists between the brand owner, ourselves, and the buyer. (aka Distribution Agreement). This limitation is not unique to our company but is standard across the parallel cosmetics export industry.
In this particular case, the order did not proceed to payment, as the customer reviewed and acknowledged these conditions in advance. No shipment was made, and no charges were incurred.
While we regret that this led to dissatisfaction, we believe it is important to be upfront and transparent about our scope of responsibility so that customers can make informed decisions before proceeding. Our role is to operate transparently and responsibly within the legal and commercial framework of international trade. We believe that clearly communicating limitations before payment is made is part of that responsibility. Many of our long-term customers appreciate this clarity and manage their own import compliance successfully.
We remain committed to honest communication, fair business practices, as well as supporting our customers with accurate information upfront, so they can make informed decisions with confidence.
Review for Omakase Japan Wholesale Platform
Omakase Japan Wholesale Platform is a very good and authentic supplier. Their products are genuine and sourced directly from trusted Japanese distributors. The service is excellent — they are professional, responsive, and handle orders with great care. I am very satisfied with their communication and overall service quality. Highly recommended for anyone looking for reliable Japanese wholesale products.
2 ottobre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you very much for your kind words and positive feedback. We truly appreciate your trust and support. Our team is committed to providing authentic Japanese products and excellent service, and we’re delighted to know that you are satisfied. We look forward to continuing to serve you!
A few item got leaked
4 settembre 2025
Risposta di Omakase Japan Wholesale Platform
We’re very sorry to hear that some items leaked during delivery.
We always strive to ensure our products are well packaged, and we’ll review this issue to prevent it from happening again.
Please contact our support team so we can make this right for you. Thank you for letting us know.
Authentic products
16 settembre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you very much for your 5-star review and for highlighting the authenticity of our products. We truly appreciate your trust and kind feedback.
All products we supply are sourced from Japan through legitimate wholesale channels, and authenticity is something we take very seriously.
At the same time, for transparency, please note that we are not always able to provide authorization letters from brand owners or guarantees related to local regulatory compliance, as these depend on individual brands and destination country requirements.
We believe that clearly communicating both what we can and cannot provide is essential to building long-term trust, and we are grateful for customers like you who understand and value this approach.
Thank you again for your support, and we look forward to serving you in the future.
Risposta di Omakase Japan Wholesale Platform
We truly appreciate your feedback and are delighted to hear that you found our service professional and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future!
I ordered Omakase Japan Wholesale…
I ordered Omakase Japan Wholesale Products to Uzbekistan. manager Taha was so helpful to make my experience so great. I recived boxes in excellent condition and on time. looking forward to do buisness again in the future!
8 settembre 2025
Risposta di Omakase Japan Wholesale Platform
Thank you so much for your kind words and 5-star review!
We’re delighted to hear that your order arrived safely and on time, and that you had a great experience working with Taha. It means a lot to us!
We truly appreciate your trust and look forward to serving you again soon.
Fast and professional response
4 agosto 2025
Risposta di Omakase Japan Wholesale Platform
Thank you very much for your kind feedback. We're glad to hear that you were satisfied with our service. We truly appreciate your support and look forward to working with you soon!
Perfect and professional approach
Perfect and professional approach. Looking forward to receive the goods:)
10 agosto 2025
Risposta di Omakase Japan Wholesale Platform
We sincerely appreciate your continued support. We will ensure everything is prepared and delivered promptly. Looking forward to continuing our smooth collaboration.
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