Olyndra London Recensioni 

1690
TrustScore 1.5 su 5

1,6

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Valutata 1 stelle su 5

Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Although I asked before were they true to size they were not. Ordered a five more like a way too big. Asked to return but they offered 75%off of something else. I have shoes that are no good to me so... Leggi di più

Valutata 2 stelle su 5

Product is good to poor.Sizing is an issue as say a 2XL is really an XL (smaller people in China??). Labels are cut out so what was on the original label cannot be checked. Very strange!!! They w... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

2K recensioni

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Solitamente risponde entro 24 ore

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1,6

Tutte le recensioni

(1690)

1487 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Quality of product doesn't seem to bad BUT…

Quality of product doesn't seem to bad (so far, only just started using them) BUT!
Their ordering system seems to change what you ordered.
Their customer service is non-existent!

19 luglio 2026
Non scritta su invito
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Risposta di Olyndra London

We’re sorry to hear about your concerns regarding your order experience. Please reach out to our customer support with your order details so we can review this and assist you further.

Valutata 1 stelle su 5

Dishonest practice

I purchased several items, they were nowhere true to size. I communicated with Claire M. the store manager. She assured me that she would supply me items that actually fit. As I was about to go to New Zealand for a couple of months we agreed that the situation would be rectified on my return. I got back to the UK and tried several times to contact Claire M via email and I have never had a response. This is a dishonest company, whose customer care policies are atrocious. Do not shop with them

12 dicembre 2025
Non scritta su invito
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Risposta di Olyndra London

We’re sorry to hear about your experience with sizing and communication. Please contact our customer support with your order details so we can look into this and help resolve the matter

Valutata 1 stelle su 5

DO NOT BUY

Not even a one star from me but had to mark one to continue with this review absolutely awful company i waited weeks all the way from china nothing to do with London ha surprise surprise !! my order arrived poor quality totally wrong size No customer service no returns no refunds DO NOT BUY these products are not even good enough to give to charity they are going in the bin....
REPLY TO THEIR REPLY IVE SENT NUMEROUS EMAILS TO CUSTOMER SERVICES THEY DO NOT REPLY

14 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about your experience with your order. Please contact our customer support with your order details so we can review your concerns and assist you.

Valutata 1 stelle su 5

Bought the Eleanor elegant summer…

Bought the Eleanor elegant summer cardigan from their website. It was described as a soft alpaca lightweight knit. It’s polyester and spandex with a printed pattern and fleece lining . Absolute cheap nasty tat 😡 False advertising, don’t waste your money. Have sent them several emails which they have ignored but they keep bombarding me with ‘offers’ 😡

31 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear your item didn’t meet your expectations. Please contact our customer support with your order details so we can review this and assist you further.

Valutata 1 stelle su 5

They never answer my emails still…

They never answer my emails still waiting on a refund from the 15 th of July

15 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear you’re still waiting for an update regarding your refund. Please reach out to our customer support with your order details so we can look into this for you.

Valutata 1 stelle su 5

Shoes never arrived

Ordered shoes. Was charged for Delivery Protection which i never asked for. Asked for this to be refunded. Just ignored. I canexpect yo again be ignored.not track my order as I only get an error page. Asked for an update on my order. Ignored. Now asked for refund but

24 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about the issues with your delivery and order. Please contact our customer support with your order details so we can check this and provide assistance.

Valutata 1 stelle su 5

Very poor customer service

Very poor customer service, does not reply to emails when there is an issue! Avoid.

1 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about your concerns regarding our customer service. Please contact our customer support with your order details so we can assist and address your concerns.

Valutata 1 stelle su 5

Don’t use this company

Ordered some shoes,took ages to come.Didn’t fit so wanted to return them for a refund.Expected to ship back to China at my expense and only if “approved “would I get a refund.When I emailed I was offered a 75% discount on my next order but I could keep the shoes!!Well,I’ve paid for them!!
I wouldn’t order from this company if they were giving away their products!Don’t be fooled by the name including London.

8 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about the issues with your order and return experience. Please reach out to our customer support with your order details so we can review this and help resolve your concerns.

Valutata 5 stelle su 5

Great quality and very comfortable

Ordered 2 pairs of summer shoes from this site. Very reasonably priced. Arrived in a few days and great quality. Walked all around Dublin in them. Trendy, comfortable and looked smart. May get more in different colours as very impressed.

25 luglio 2026
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Risposta di Olyndra London

We’re glad to hear you’re happy with your summer shoes and impressed with the quality. Thank you for your lovely feedback and for choosing us!

Valutata 5 stelle su 5

Men's Walking Shoes.

I bought shoes from Olyndra London.
They were exactly as advertised and so comfortable after wearing them for a couple of days I ordered two more pairs in different colours. They gave me a "thank you" discount on my first order so I was really pleased with them.

15 luglio 2026
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Risposta di Olyndra London

We’re delighted to hear that you’re enjoying your shoes and found them comfortable. Thank you for your kind feedback and continued support!

Valutata 1 stelle su 5

They are the worst company to get any…

They are the worst company to get any response from. Wanted to send something back. It took 2 emails and a long wait for reply. Wanted to give me a credit, I wanted a refund. After no response I said I would have the credit suprise suprise got a response. I will never use them again.

24 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about the delay in response and your concerns regarding your order. Please contact our customer support with your order details so we can assist and address your concerns.

Valutata 1 stelle su 5

Ordered 2 pairs of shoes I have waited…

Ordered 2 pairs of shoes I have waited for delivery to no avail. I have wrote to them again to no avail no response.i constantly receive email from them offering yet another wonderful sale. It would appear a scam company.avoid at all costs

30 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear that you’re still waiting for your order. Please reach out to our customer support with your order details so we can check the delivery status and assist you.

Valutata 1 stelle su 5

Thanks customer care who returned my…

Thanks customer care who returned my money after not delivering my shoes

10 giugno 2026
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Risposta di Olyndra London

We’re glad to hear our customer care team was able to assist with your concern. Thank you for your feedback.

Valutata 2 stelle su 5

Cust service very bad

Still waiting for an email reply and no sign of delivery not sure i will ever use this company again i fell for the hype and now regret it

Your reply is even more of an insult as i have emailed cust serv since tuesday hence the review!!!!!!!

30 luglio 2026
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Risposta di Olyndra London

We’re sorry for the delay and inconvenience caused. Please contact our customer support with your order details so we can check the delivery status and assist you.

Valutata 1 stelle su 5

STAY AWAY.

STAY AWAY.

Absolute scam. I shouldve read reviews before ordering.

With a name like Olyndra London, I was a bit comfortable, then they claim 3 to 5 days UK delivery, so I got lulled into believing its UK based.

Started placing an order, thats when there were red flag. Extra for all sorts of delivery add ons. Since I needed to get the shoes quick, I paid for : Delivery Protection, Priority Delivery AND Priority Processing..
£2.99 each.

Then the BS began, we are processing your order. Every item is carefully QCd before dispatch blah blah blah.

I emailed straight away telling them with all the bolt ons ive paid for, if they cant deliver before 31st, cancel the order, and refund.

No response, and today, 30th, I got a notification. Item has been dispatched.

Its coming fron China, is nothing but an AliExpress front, and therefore I'm sure the shoes will be absolute garbage.

Update: Response to vendor reply.

Received this in email from Olyndra:

"Please note that Delivery Protection, Priority Delivery, and Priority Processing do not guarantee delivery by a specific date. As the order has already been processed, we’re unable to cancel or refund it at this stage."

They sat on my email asking them to cancel if they cant deliver by Friday, and pretty much as soon as the status changes to dispatched, i get an email saying order is now processed, and therefore cant be changed.

So, all these addons for Priority Processing, Priority Delivery, Delivery Protection are just lofty words. Irrespective of specific date or not,.it is near enough impossible for this to be received in the UK in the 3 to 5 days they claim on their website.

I will raise a dispute and chargeback with my CC provider.

27 luglio 2026
Non scritta su invito
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Risposta di Olyndra London

We’re sorry to hear about your concerns regarding your order. Please reach out to our customer support with your order details so we can look into this and provide assistance.

Valutata 1 stelle su 5

Scam company

Scam company. Extremely poor quality clothing, items shipped not as described and bear no relation to photos. When I tried to return goods, was told I had to ship them to China for return within 14 days. Please do not purchase from this company, don't be fooled by their great pictures.

29 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about your experience and the concerns regarding our service. Please contact our customer support team with your order details so we can assist and address your concerns.

Valutata 1 stelle su 5

Absolutely appalling

Absolutely appalling, wish we had read the reviews before ordering. Dress ordered for my wife way to big, contacted them three times to arrange a return and totally ignored. Have now instructed my card company to reclaim payment. My recommendation DO NOT UNDER ANY CIRCUMSTANCES DEAL WITH THIS COMPANY
30/07/2026
FURTHER to your reply I suspect from other reviews that this is just 'wallpaper' and you still do nothing, you can simply prove me wrong by replying to our email of 8/07/2026 which gave you all the information. In the meantime our bank is looking into the matter and hopefully will take action!!

1 luglio 2026
Non scritta su invito
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Risposta di Olyndra London

We’re sorry to hear about your experience and the concerns regarding the dress. Please contact our customer support with your order details so we can assist and address your concerns.

Valutata 1 stelle su 5

Keep away from this Company

What a terrible company stay well away from this company as customer service is terrible and nothing is achevied or rectified !!
Btw The reply from Olyndra below is pointless has I’ve done this with little response so nothing gets sorted or resolved !!

28 luglio 2026
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Risposta di Olyndra London

We’re sorry to hear about your experience and the concerns regarding our service. Please contact our customer support with your order details so we can assist and address your concerns.

Valutata 5 stelle su 5

Lovely dress from Olyndra and…

Lovely dress from Olyndra and previously had a jumper, excellent quality and value for money

14 luglio 2026
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Risposta di Olyndra London

We’re glad to hear you’re happy with your dress and previous jumper purchase. Thank you for your lovely feedback and for choosing us again!

Valutata 1 stelle su 5

Don't deserve one star

Don't deserve one star. Item forever in the post. Poor communication. Asked for refund. So far nothing. Will go to my credit card and see if they will refund.

28 luglio 2026
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Risposta di Olyndra London

We’re sorry for the delay and inconvenience caused. Please contact our customer support with your order details so we can look into this and help resolve your concerns.

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