The Silwood Road, Ascot branch staff have always been so helpful. They help the customer makes the right decision. Laura has helped us a few times and always been very good providing an excellent cust... Leggi di più
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I live in Windsor but don’t often go to Sunninghill and area so I was pleasantly surprised when I found out there is an OKA showroom so close to me. I visited to view a specific coffee table that I re... Leggi di più
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The shop itself is lovely and has some gorgeous pieces to choose from however, the customer service is poor. It really doesn't take much to smile at a customer and engage in a conversation. It wasn't... Leggi di più
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As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none We are always welcomed by Joe Sam and Andrea Nothing is too much trouble and they always go above and beyond to mak... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
In the Royal County of Berkshire, not far from the world-famous Ascot Racecourse and the prestigious Wentworth Golf Club, sits our Sunninghill store. Each season our talented visual team arranges our furniture into inspirational room sets, showcasing old favourites and new items from our collection.
Informazioni di contatto
Crossways Village, Silwood Road, SL5 0PZ, Sunninghill, Regno Unito
- +44 1344 622988
4,8
Eccellente
122 recensioni
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Customer Experience
The Silwood Road, Ascot branch staff have always been so helpful. They help the customer makes the right decision. Laura has helped us a few times and always been very good providing an excellent customer experience.
10 luglio 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear Kamy,
Thank you for your lovely feedback. We’re delighted to hear the Silwood Road, Ascot team have consistently been so helpful and supportive.
It’s wonderful to know Laura has looked after you so well on several occasions, and we’ll be sure to pass your kind words on to her and the team.
Kind regards,
OKA
Delivery service
Was told by staff in the shop I would have help unpacking the heavy item. One man came and he willingly helped but he was instructed by his employer that it wasn’t his job. He did take away all the packages and was very pleasant.
7 luglio 2026
Risposta di OKA - Sunninghill
Dear Pauline,
Thank you for your review. We are sorry to read that there was some confusion regarding the unpacking of your item.
We are pleased to hear that the driver was helpful and pleasant on the day, and that the packaging was taken away. Your feedback regarding the delivery service and the information provided in store has been shared with the relevant teams for review.
Kind regards,
OKA
I live in Windsor but don’t often go to…
I live in Windsor but don’t often go to Sunninghill and area so I was pleasantly surprised when I found out there is an OKA showroom so close to me. I visited to view a specific coffee table that I really liked on the website but wanted to see it before committing and I needed some new cushions too. The choice was excellent, such beautiful quality and fabrics ! Laura offered me support designing my living room and Andrea has been so helpful and knowledgeable giving me guidance on what would go best on my sofa with the ones I already have. Such an enjoyable shopping experience, thanks to both ladies, I will definitely be back!
3 luglio 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear Jo
Thank you for your wonderful review. We’re delighted to hear that you enjoyed your visit to our Sunninghill store and that you found both the selection and service exceptional. We’re really pleased to hear how much you’ve enjoyed your experience, and the guidance you received assisted with designing your living room beautifully.
We're thrilled with your feedback, and your kind words are a fantastic recognition of the teams hard work and dedication.
We look forward to welcoming you back soon!
Best wishes
OKA
Poor Customer Service
The shop itself is lovely and has some gorgeous pieces to choose from however, the customer service is poor. It really doesn't take much to smile at a customer and engage in a conversation. It wasn't because I went at a busy time, there was just myself and another couple who were just browsing at the time. I went to the Till and had to wait for someone to come to me despite ringing the bell. no one came so I then went to look for the customer service agent who made no apology, no smile, no comment or acknowledgment when I said, 'you've got some lovely pieces here'. No manners whatsoever!
2 luglio 2026
Risposta di OKA - Sunninghill
Dear Rochelle
Thank you for taking the time to share your review. We are truly sorry to hear that your experience in our store did not meet your expectations. We pride ourselves on providing a welcoming atmosphere and regret that this was not reflected during your visit. We will be addressing this internally to ensure our team offers the friendly and attentive service we strive for.
Your feedback is invaluable in helping us uphold the high level of service our customers should expect from OKA.
Kind regards,
OKA
Sunninghill wins again for service!
Huge thanks again to Laura Jane and Andrea at the Sunninghill store. Always so friendly and helpful. DELIGHTED with our new chairs purchase and can't wait for their arrival. And our free candle gift today was the icing on the cake! Well worth the instore visit!
26 giugno 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear Bryan
Thank you for your wonderful review. We’re thrilled to hear you always receive such friendly and helpful service from our Sunninghill team and that you are happy with your new chairs.
Your comments are truly appreciated, and we hope to welcome you back again soon.
Enjoy your candle!
Kind regards
OKA
OKA Sunninghill
I recently moved to Ascot and have been into the Sunninghill OKA quite a few times. Everyone there is exceptionally helpful. Easy to shop there.
22 giugno 2026
Risposta di OKA - Sunninghill
Dear Irene
We're so pleased to hear that you consistently have a positive experience at our Sunninghill store. It's wonderful knowing our team makes you feel valued, and that you always enjoy your visits.
We thank you for your continued support and look forward to welcoming you back soon.
Best wishes
OKA
A sale bargain and just what I needed
A sale bargain and just what I needed. Staff are really friendly and helpful.
21 giugno 2026
Risposta di OKA - Sunninghill
Dear Neil
We’re delighted to hear that you enjoyed your visit to our Sunninghill store and received such friendly and helpful service. It’s lovely to know that your shopping experience was such a pleasure and we are pleased you were able to take advantage of our current sale.
Thank you for your support and we look forward to welcoming you back soon.
Kind regards
OKA
I popped into the Sunninghill showroom…
I popped into the Sunningdale showroom to look at the cushions amongst other items and received some excellent help and service from Jo. Whilst making my choice and considering other items for future purchase.
19 giugno 2026
Risposta di OKA - Sunninghill
Dear Karen,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you enjoyed your visit to our Sunninghill showroom and that Jo provided excellent help and advice while you were choosing cushions and exploring ideas for future purchases.
We'll be sure to pass your kind comments on to Jo, who will be thrilled to know that her service made such a positive impression.
Thank you again for your support, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Very helpful
Very helpful. Thank you for your assistance in resolving the issue with the delivery team. Your support is greatly appreciated.
8 giugno 2026
Risposta di OKA - Sunninghill
Dear Jacub
Thank you for taking the time to share your review. We are sorry that you experienced an issue with your delivery but are pleased that our Sunninghill team were able to resolve this for your promptly.
We truly appreciate your feedback and hope that you are happy with your purchase.
Kind regards
OKA
OKA products never disappoint
OKA products never disappoint. From the luxury rugs, large lamps and decorative home items I have purchased recently I can honestly say I’m struggling to pick out a favourite… one thing I do know is the OKA store in Sunninghill and online app are my first go to for any inspiration I need for my house renovation.
5 giugno 2026
Risposta di OKA - Sunninghill
Dear Ms Simmonds,
Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that OKA continues to play a part in your home renovation journey and that both our Sunninghill store and online offering provide inspiration when you need it.
Your continued support means a great deal to us, and we'll be sure to share your kind feedback with the Sunninghill team. We look forward to helping you with the next stage of your project.
Kind regards,
OKA
As expected
As expected, Jane and the ladies at Oka Sunninghill were their helpful, professional selves, placed my order and contacted me once it arrived. Such a lovely showroom experience.
Thank you ladies!
3 giugno 2026
Risposta di OKA - Sunninghill
Dear Fiona
Thank you for your wonderful review. We’re thrilled to hear that our Sunninghill team consistently go above and beyond — your kind words are a fantastic recognition of their hard work and dedication.
We really appreciate your feedback and look forward to welcoming you back soon!
Best wishes
OKA
As usual
As usual, the experience we have when we go to the Sunningdale OKA is 2nd to none
We are always welcomed by Joe Sam and Andrea
Nothing is too much trouble and they always go above and beyond to make us feel welcome and give us as much information as they can on any of the products
1 giugno 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear Mr Smith
Thank you for your wonderful review. We’re delighted to hear that your visits to our Sunninghill store are such a positive experience. Providing professional and thoughtful service is something we truly value, and it’s lovely to know that the team's enthusiasm and knowledge has been invaluable.
Your feedback means a lot to us and we look forward to welcoming you back soon.
Best wishes
OKA
Laura has been excellent listening to…
Laura has been excellent listening to what I need and helping me work to find my perfect look and feel. Thank you to all the team
26 maggio 2026
Risposta di OKA - Sunninghill
Dear Sarah
Thank you for your wonderful review. We’re delighted to hear that your visit to our Sunninghill store was such a positive experience and that you felt so well supported. Providing professional and thoughtful service is something we truly value, and it’s lovely to know that Laura's enthusiasm and attention to detail helped you find the perfect pieces.
We greatly appreciate your feedback and look forward to welcoming you back soon!
Warm regards
OKA
Excellent location with free parking…
Excellent location with free parking and very helpful, knowledgeable staff, thanks to Jo and Andrea everything I purchased is perfect!
3 maggio 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear K
Thank you for your wonderful review. We’re delighted to hear that your visit to our Sunninghill store was such a positive experience. It’s lovely to know that Andrea and Jo's enthusiasm and attention to detail helped you find the perfect pieces.
We truly appreciate your feedback and hope to welcome you back soon!
Kind regards,
OKA
I was looking for a specific size and…
I was looking for a specific size and colour of cushion and throws on Monday for my newly refurbished study, I was very impressed with the service I got from one of your ladies called Samantha, she was very friendly and knowledgeable and incredibly helpful I need to bring my sister in next week too as she’s looking for soft furnishings as well. Many thanks and well done with your customer service!
18 maggio 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear Lisa,
Thank you for your wonderful feedback. We’re delighted to hear about your experience in our Sunninghill store, and we’ll be sure to pass your kind words on to Samantha and the team.
It’s lovely to know she was able to help you find the perfect pieces for your newly refurbished study, and we look forward to welcoming both you and your sister back again soon.
Kind regards,
OKA
Excellent and friendly service
We found the whole team at Oka very helpful and courteous with special mention to Jane and Andrea for their help in our choice of furniture.
3 maggio 2026
Risposta di OKA - Sunninghill
Dear Ramin,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Sunninghill store, and we’ll be sure to pass your kind words on to Jane, Andrea and the team.
It’s wonderful to know you felt so well looked after while choosing your furniture, and we hope to welcome you back again soon.
Kind regards,
OKA
Purdy Lamp with striped shade
Love the lamp we purchased but we were disappointed by the position of the shop in Sunninghill. We travelled an hour to get there as we were unable to buy in our local Marlow store or online. However, although we struggled to find the shop and park, we are pleased with our purchase.
11 maggio 2026
Risposta di OKA - Sunninghill
Dear Mr and Mrs Murdoch
Thank you for taking the time to share your feedback and we are sorry for the problems you encountered locating, and parking, at our Sunninghill store. We are thrilled that you are happy with your Purdy Lamp.
We hope you will visit us at Marlow, or online, again soon.
Kind regards
OKA
Risposta di OKA - Sunninghill
Dear Elizabeth
Thank you for your wonderful review. We’re delighted to hear you received such friendly and helpful service from our Sunninghill team, and we hope that you are happy with your purchase.
Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Love the quality and variety of OKA products
I have used OKA for accessories and rugs to complete my home. However I did end up buying a sofa and chair as I just fell in love with a couple of pieces. I love the quality and variety of their products and have always had helpful, polite service from any of the ladies who have assisted me.
2 maggio 2026
Risposta di OKA - Sunninghill
Dear Brenda
Thank you for your wonderful review. We’re delighted to hear that your experience at our Sunninghill store has always been positive and that the advice and assistance you received helped complete your home so beautifully.
We do hope that you are happy with all your purchases and that you enjoy them for many years to come.
Thank you again for sharing your experience and we hope that you will visit us again soon.
Best wishes
OKA
We receive exceptional service when we…
We receive exceptional service when we visit the store.
Andrea, Laura and Sam have been very helpful, making us all very welcome including our Border Terrier Poppy
7 maggio 2026
Non scritta su invito
Risposta di OKA - Sunninghill
Dear Amfrey
We're happy to hear that you consistently receive exceptional service during your visits to our Sunninghill store. It's wonderful knowing our team makes you feel valued and that you, and Poppy, always enjoy your visits.
We appreciate you sharing your experience and hope you will visit us again soon.
Kind regards
OKA
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