Davina was extremely helpful. We left our purchase to collect later and I had mentioned that one of the purchases was a gift. When I returned to collect our items Davina had beautifully gift wrapped... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had a really great experience on Saturday in Oka Knutsford . We were helped by a lovely team member called Michelle who was knowledgable , helpful and enthusiastic . We found several pieces which fit... Leggi di più
L'azienda ha risposto
Davina served us in OKA today, she helped us appeal a faulty item and could not have been more lovely and understanding. She was so helpful and truly invested in OKA and and help me to the best of her... Leggi di più
L'azienda ha risposto
Assistant not very interested in giving a good service. Asked me if I knew what I had come for???. Never asked if I would like it gift wrapped , not interested! I have been into the store before and... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Informazioni di contatto
Conservative Building, Manchester Road, WA16 0LT, Knutsford, Regno Unito
- +44 1565 220020
4,8
Eccellente
302 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great products and furniture fantastic…
Great products and furniture fantastic staff very helpful
16 novembre 2025
Risposta di OKA - Knutsford
Dear Karin
Thank you for your fantastic feedback. We're thrilled to hear you enjoyed the store, service, and products. We really appreciate your support and hope to welcome you back again soon.
Warm regards,
OKA
Risposta di OKA - Knutsford
Dear James
Thank you for your kind review. We’re so pleased to hear you received fantastic service from our Knutsford team — your feedback is greatly appreciated.
Kind regards,
OKA
Very knowledgable and friendly staff…
Very knowledgable and friendly staff member made the experience invaluable
9 novembre 2025
Risposta di OKA - Knutsford
Dear Susan,
Thank you for your kind review. We’re so pleased to hear that your visit to our Knutsford store was such a positive experience and that you received knowledgeable and friendly service. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
Staff were really helpful and product…
Staff were really helpful and product purchased was perfect.
22 ottobre 2025
Risposta di OKA - Knutsford
Dear Jo,
Thank you for your lovely review. We’re so pleased to hear that you received such helpful service during your visit to our Knutsford store and that your purchase was just what you were looking for. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Risposta di OKA - Knutsford
Dear Gordon,
Thank you for your kind review. We’re delighted to hear that you received great service from our team in Knutsford. Your feedback is truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
The customer assistant was excellent.
The customer assistant was excellent.
She went over/above my shopping experience and was both helpful, attentive and really lovely.
I have avoided shopping at OKA for several years after a bad experience with a problem with a faulty coffee table. I might return!!
3 novembre 2025
Risposta di OKA - Knutsford
Dear Lesley,
Thank you for taking the time to share your feedback. We’re so pleased to hear that your recent visit to our Knutsford store was such a positive experience and that you received attentive and helpful service. It’s wonderful to know that this visit has restored your confidence in shopping with us, and we truly appreciate you giving us another chance.
We hope to welcome you back again soon.
Kind regards,
OKA
Fabulous, opulent shop
Fabulous shop, staff are wonderful and so helpful, amazing furniture and accesories x
30 ottobre 2025
Risposta di OKA - Knutsford
Dear Clare
Thank you for your kind review. We’re delighted to hear our Knutsford sales advisors were so helpful and offered great advice in choosing your accessories. Your feedback means a lot to us.
Kind regards,
OKA
Excellent Friendly Service
Excellent friendly service in the Knutsford store today. The ladies went out of their way to help with choosing a dining room table. A lovely shopping experience, great quality and amazing choice.
26 ottobre 2025
Non scritta su invito
Risposta di OKA - Knutsford
Dear Andrea,
Thank you for your wonderful review. We are delighted to hear that you enjoyed your experience in our Knutsford store and felt so well supported while choosing your dining table. It’s lovely to know the visit was both enjoyable and inspiring.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Risposta di OKA - Knutsford
Dear Jane,
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit and received such friendly and knowledgeable service. Your comments are truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
We’ve recently moved back to the North…
We’ve recently moved back to the North West after 40 years away and needed to furnish our new home from scratch. Louisa Crossman of OKA - Knutsford has been tremendous in suggesting designs and guiding our choices. We’re delighted with the finished result! Thank you
1 ottobre 2025
Non scritta su invito
Risposta di OKA - Knutsford
Dear Mr Burn,
Thank you very much for your thoughtful review. We are so pleased to hear that your experience at our Knutsford store was a positive one and that Louisa provided such helpful support throughout your project.
We will be sure to share your kind words with her and the wider team, who will be delighted to know their efforts made a difference.
Thank you once again for choosing OKA, and we wish you every happiness in your new home.
Kind regards,
OKA
Chair ordered 20 September and still…
Chair ordered 20 September and still not delivered !!
20 settembre 2025
Risposta di OKA - Knutsford
Dear Mr Tranter,
We are very sorry for the experience you have had – this is certainly not the level of service we aim to provide. We can now see that your chair has been booked for delivery. Should you require any further assistance, please do not hesitate to contact our Customer Service team on 03330 042 042, who will be happy to help.
Kind regards,
OKA
Pleasurable shopping experience
Pleasant helpful staff
The store was beautifully presented with lots of inspirational ides
The price of each item was easily identifiable
It was a very enjoyable shopping experience.
26 settembre 2025
Risposta di OKA - Knutsford
Dear Mrs Smethurst,
Thank you for your lovely feedback. We’re delighted to hear you had such an enjoyable shopping experience at our Knutsford store. It’s wonderful to know you found the team helpful and the store beautifully presented — we’ll be sure to share your kind words with them.
Kind regards,
OKA
Lovely shop with beautiful displays and…
Lovely shop with beautiful displays and settings for a wide range of Oka tableware and more. Very helpful and friendly staff. We'll be back! Thank you.
23 settembre 2025
Risposta di OKA - Knutsford
Dear Fiona,
Thank you for your lovely review. We’re so pleased to hear you enjoyed visiting our store and loved the beautiful displays and range of tableware. It’s wonderful to know our team made such a positive impression — we look forward to welcoming you back soon!
Kind regards,
OKA
Love browsing at Oka
Love browsing at Oka. Yesterday I Saw some beautiful cushions and was undecided on which I should get. A very helpful member of staff gave me great advice .. and I love them!
28 settembre 2025
Risposta di OKA - Knutsford
Dear Julia,
Thank you for your lovely review. We’re delighted to hear you enjoyed browsing in our Knutsford store and that our team were able to help you choose the perfect cushions. It’s wonderful to know you’re so pleased with them!
Kind regards,
OKA
Staff very helpful and attentive.
20 settembre 2025
Risposta di OKA - Knutsford
Dear Anne,
Thank you for your kind review. We’re so pleased to hear our Knutsford team were helpful and attentive during your visit. Your feedback is greatly appreciated.
Kind regards,
OKA
We had a gift voucher for £500
We had a gift voucher for £500
We spent £454 but some of the items we wanted were not in stock so we had to wait for them to come into stock. They came into stock after our voucher date passed so we were not able to redeem the full voucher. How pathetic !!
26 settembre 2025
Risposta di OKA - Knutsford
Dear Mr McGoun,
Thank you for taking the time to share your feedback. We are sorry to hear of your disappointment regarding your promotional voucher.
The voucher you used was issued as part of our “Spend More, Save More” promotion, which included a clearly defined redemption period set out in the terms and conditions of the offer. These vouchers were valid only during that promotional window and, as stated, could not be extended or reissued once expired.
We understand it can be disappointing if an item becomes available after a promotion has ended; however, as this was a time-limited offer, we are unable to honour the voucher beyond its expiry date. We appreciate your feedback and hope to have the opportunity to assist you again in the future.
Kind regards,
OKA
The staff at Knutsford are excellent
The staff at Knutsford are excellent. Magda dealt with the order extremely efficiently. Always very helpful.
22 settembre 2025
Risposta di OKA - Knutsford
Dear Paul and Beverley,
Thank you for your lovely review. We’re delighted to hear you received excellent customer service from our Marlow team — your kind feedback means a great deal to us.
Kind regards,
OKA
Risposta di OKA - Knutsford
Dear Tracey,
Thank you for your lovely review. We’re delighted to hear you received such helpful service from our Knutsford team and that you loved our products. Your feedback is greatly appreciated.
Kind regards,
OKA
Very helpful staff
30 agosto 2025
Risposta di OKA - Knutsford
Dear Patricia,
Thank you for your kind review. We’re so pleased to hear you received such helpful service from our Knutsford team — your feedback is greatly appreciated.
Kind regards,
OKA
Above and beyond …
The helpfulness and experience was just what I needed
Actually I purchased 4cushions and they fit in beautifully I need another 2
I will definitely be back
1 settembre 2025
Risposta di OKA - Knutsford
Dear Patricia,
Thank you for your lovely review. We’re delighted to hear our Knutsford team went above and beyond to help you find the perfect cushions — it’s wonderful to know they fit in beautifully! We look forward to welcoming you back soon for the next two.
Kind regards,
OKA
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.