OKA - Harrogate Recensioni 268

TrustScore 5 su 5

4,8

9 West Park, HG1 1BL Harrogate, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Leggi di più

Valutata 5 stelle su 5

Great choice of products which are of good quality. Prices are reasonable especially when there is a special offer running. Staff always very helpful and on site car parking really helps.

Valutata 5 stelle su 5

Another fantastic trip to the Harrogate store today. I only “popped in” to look out for a couple of cushions for the chairs I purchased a few weeks ago. Thanks to Emma I left with 2 cushions and 4 l... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item. We ordered the item (2 framed pictures) in store. The store did not have stock, and the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di arredi e di design d'interni
  3. Negozio di articoli per l'illuminazione

Scritti dall'azienda

In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

268 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Showroom furniture moved with a smile

Showroom furniture moved with a smile. Our beautiful rug was folded and taken out to our car with great care and more smiles! Could not fault the service and friendliness from the staff who helped us. Thank you!

22 agosto 2025
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Risposta di OKA - Harrogate

Dear Rob,

Thank you for your wonderful review. We’re so pleased to hear our Harrogate team provided such friendly and attentive service while helping with your rug. It’s lovely to know the experience left such a positive impression — your kind words will be shared with the store.

Kind regards,
OKA

Valutata 5 stelle su 5

Great service

Very professional, friendly service.

22 agosto 2025
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Risposta di OKA - Harrogate

Dear Sheila,

Thank you for your lovely review. We’re delighted to hear you received such professional and friendly service from our Harrogate team. Your feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Love OKA

Helpful without being pushy
Patient
Accommodating
And I love everything in the shop🤣

27 agosto 2025
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Risposta di OKA - Harrogate

Dear Elizabeth,

Thank you for your wonderful review. We’re delighted to hear you had such a positive experience with our Harrogate team — helpful, patient, and accommodating is exactly what we aim for! It’s lovely to know you love everything in the shop too !

Kind regards,
OKA

Valutata 5 stelle su 5

Zoe was absolutely fantastic!

Zoe was absolutely fantastic!! She delivered an exceptional and very professional service. She understood exactly what I needed and has a GREAT eye for detail. I couldn’t recommend her highly enough! I definitely look forward to working with her in the future and over the moon with my purchases. The rest of the staff in the Harrogate store were warm, kind, friendly and very welcoming! I look forward to my next visit!

26 agosto 2025
Non scritta su invito
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Risposta di OKA - Harrogate

Dear Jo Jo,

Thank you for your wonderful review. We’re delighted to hear that Zoe provided such exceptional and professional service — it’s lovely to know her eye for detail helped you find exactly what you were looking for. We’re also so pleased the rest of our Harrogate team made you feel so welcome. We’ll be sure to share your kind words with them all.

Kind regards,
OKA

Valutata 5 stelle su 5

Staff in Harrogate store was very…

Staff in Harrogate store was very helpful and friendly.

21 agosto 2025
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Risposta di OKA - Harrogate

Dear Mrs Hamilton,

Thank you for your kind review. We’re so pleased to hear you received such helpful and friendly service from our Harrogate team. Your feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Harrogate OKA and Zoe

Zoe made life easy for us by styling new cushions on our large sofas to give the lounge a new life. Great service and style. We would probably never have chosen what Zoe showed us. Very very happy

8 agosto 2025
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Risposta di OKA - Harrogate

Dear Jan,

Thank you for your kind feedback. We’re delighted to hear Zoe helped refresh your lounge with her creative approach — it’s wonderful to know you’re so pleased with the result.

Kind regards,
OKA

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service and experience from Sam and Zoe in the Harrogate store. They couldn’t have been more helpful. I returned one of the items and this was also processed efficiently. Impressive!

4 agosto 2025
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Risposta di OKA - Harrogate

Thank you for your kind feedback. We’re delighted to hear that Sam and Zoe in our Harrogate store provided such a helpful and efficient experience, both during your purchase and return. Your comments will be shared with the team.

Kind regards,
OKA

Valutata 5 stelle su 5

Bad experience reversed

After the lack of customer service and after sales experience, the companies reputation has been saved by the actions of Fleur from the Oka Harrogate store.
Fleur went above and beyond to ensure my order was processed correctly.
A big thank you to Fleur.

8 agosto 2025
Non scritta su invito
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Risposta di OKA - Harrogate

Dear Adrian,

Thank you for sharing your feedback. I’m very pleased to hear that Fleur was able to turn your experience around and ensure everything was resolved smoothly. I’ll be sure to share your kind words with her and the Harrogate team.

Kind regards,
OKA

Valutata 5 stelle su 5

Sam from the Harrogate store helped me…

Sam from the Harrogate store helped me with an order and was so helpful, friendly and responsive with all my questions and arrangements. Thank you, Sam!

9 agosto 2025
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Risposta di OKA - Harrogate

Dear Annabel,

Thank you for your lovely review. We’re delighted to hear that Sam at our Harrogate store was so helpful, friendly, and responsive while assisting with your order. Your kind words will be shared with Sam and the team.

Kind regards,
OKA

Valutata 5 stelle su 5

Fabulous service!

Lovely, helpful staff.

9 agosto 2025
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Risposta di OKA - Harrogate

Dear Angela,

Thank you for your lovely review. We’re so pleased to hear you received fabulous service from our friendly and helpful team in Harrogate. Your kind feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Efficient & extremely helpful when…

Efficient & extremely helpful when returning g a lamp.

25 luglio 2025
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Risposta di OKA - Harrogate

Dear Mrs Ward,

Thank you for your kind feedback. We’re so pleased to hear that our Harrogate team made your return process smooth and straightforward.

Kind regards,
OKA

Valutata 5 stelle su 5

A joyful to visit.

As always, helpful staff. Quality goods.

2 agosto 2025
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Risposta di OKA - Harrogate

Dear Robert,

Thank you for your kind words. We’re delighted to hear you enjoyed your visit and appreciated both the quality of our collection and the service from our Harrogate team.

Kind regards,
OKA

Valutata 5 stelle su 5

All the staff were both helpful and…

All the staff were both helpful and knowledgable. Emma in particular was outstanding. She went above and beyond to help me choose a beautiful rug and a rechargeable lamp with a silk shade. In addition she organised items in the sale from elsewhere which subsequently was delivered to Harrogate so I could collect them rather than paying charges for delivery.

16 luglio 2025
Non scritta su invito
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Risposta di OKA - Harrogate

Dear Richard,

Thank you for your kind words. We’re delighted to hear that Emma and the team in Harrogate provided such attentive service and helped you find the perfect pieces for your home.

Kind regards,
OKA

Valutata 5 stelle su 5

Very helpful manager

22 luglio 2025
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Risposta di OKA - Harrogate

Dear Elaine,

Thank you for your review. We’re delighted to hear that our Harrogate manager provided such helpful service — your feedback is greatly appreciated.

Kind regards,
OKA

Valutata 5 stelle su 5

Had a cushion cover sent to Harrogate…

Had a cushion cover sent to Harrogate store. Arrived quickly, had an email to let me know, friendly efficient staff. Great service.

17 luglio 2025
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Risposta di OKA - Harrogate

Dear Jill,

Thank you for your kind words. We’re delighted to hear that your experience with our Harrogate store was so smooth and that the team kept you well informed throughout.

Kind regards,
OKA

Valutata 4 stelle su 5

I love the products however it seems…

I love the products however it seems that nothing is actually available to buy. I ordered a rug, some lamp bases and pictures last year, was told there would be a 3 month wait, but I would get them before Xmas. Didn’t get delivery until January.
I’ve just ordered some faux greenery on line - as the stock in my local showroom was very limited - won’t be available until the end of September? Quite bizarre.
My local store is usually a great source of inspiration and full of stock, but last week the store looked empty. Don’t get me wrong, lots of things to look at but none of the sumptuous displays that we normally see.

16 luglio 2025
Non scritta su invito

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