OKA - Guildford Recensioni 266

TrustScore 5 su 5

4,8

Tunsgate Quarter, GU1 3QY Guildford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have never shopped from Oka before, but taking the final plunge was easy - we had some great help from Ottie. She was friendly, responsive and ultimately incredibly helpful with our purchase. Reall... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were given very good service from Andrea in the Guildford store. She was very attentive to our needs and helped us find the perfect coffee table. We had visited this particular store to see the ite... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in looking for table lamps with no real idea. Was looking lost when Emma came to my rescue. She was absolutely brilliant, nothing was too much trouble and she was amazingly patient. Emma wa... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

The signs all over your store say "30% Off Everything" in large letters. The tiny writing below gives exclusions, and both the items I wanted to buy turned out to be exclusions, even though one of the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di arredi e di design d'interni
  3. Negozio di articoli per l'illuminazione

Scritti dall'azienda

Situated between the bustling high street and the historic castle – surrounded by high-end boutiques and delectable restaurants and cafés, such as The Ivy and Gail’s – our store is nestled in the Tunsgate Quarter. The large glass-fronted store showcases our complete (and extensive) collection across 11,000 sq ft, with high ceilings and abundant space. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

266 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Aperfect shopping experience

Aperfect shopping experience! The Oka store in guildford is fantastic - it has fantastic displays of almost all of Oka’s product lines. We were served by Pollyanna who was both personable and professional.
She guided us in our choices plus highlighted things we hadn’t considered. Oka are very lucky to have her!

28 dicembre 2025
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Risposta di OKA - Guildford

Dear Maria,

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that your visit to our Guildford store was a positive one, and your feedback has been shared with the team there. It’s always encouraging to know when our colleagues have made a lasting impression.

We really appreciate you choosing to shop with us and hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Worth a look

This is one of those shops that it is really enjoyable to have a wander around. As an owner of a new flat it’s also a great place to look for new furniture.

22 dicembre 2025
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Risposta di OKA - Guildford

Dear Natasha,

We appreciate you taking the time to share your feedback. It’s lovely to hear that you enjoyed your visit to our Guildford store, and we’re glad you chose to stop by.

We hope to see you again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

The sales advisor

The sales advisor

22 dicembre 2025
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Risposta di OKA - Guildford

Dear Emma,

Thank you for taking the time to leave your review. We appreciate you sharing your feedback and are glad you visited our Guildford store.

Kind regards,
OKA

Valutata 5 stelle su 5

Great Christmas shopping experience

Popped in for a few last minute Christmas presents and Danielle was brilliant in helping me find what I needed and has awesome wrapping skills!

20 dicembre 2025
Non scritta su invito
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Risposta di OKA - Guildford

Dear Indy

Thank you for your wonderful review. We’re so pleased to hear you received such superb service from Danielle and, together, you were able to find your last minute Christmas presents - and that her wrapping skills added to your positive experience.

We appreciate you taking the time to share your feedback and we look forward to welcoming you back soon!

Kind regards
OKA

Valutata 5 stelle su 5

Eglee in Guildford was superb and so…

Eglee in Guildford was superb and so helpful matching a rug with our lounge colour scheme. She went beyond to photoshop what the rug might look like in situ. As a result we bought other items in the store.

22 novembre 2025
Non scritta su invito
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Risposta di OKA - Guildford

Dear Sarah

Thank you for your lovely review! We are committed to providing exceptional customer service, and it's wonderful to know that Eglee's expertise and dedication made your experience so enjoyable.

We truly appreciate your support and hope to welcome you back again soon!

Kind regards
OKA

Valutata 5 stelle su 5

What a lovely experience

What a lovely experience. I shall be back to purchase more amazing products. The quality is superb.

16 dicembre 2025
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Risposta di OKA - Guildford

Dear Yasmin

Thank you for your wonderful review. We are thrilled to hear that your visit to our Guildford store was such a positive experience. It is always rewarding to know our team delivers the helpful and knowledgeable service we aim for. Your kind words mean a great deal to us, and we look forward to welcoming you back for many more visits.

Kind regards,
OKA

Valutata 5 stelle su 5

Perfect great staff.

Perfect great staff.

16 dicembre 2025
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Risposta di OKA - Guildford

Dear Mrs O'Shaughnessy

Thank you for your kind review. We’re delighted to hear that you received such helpful and friendly service during your visit to our Guildford store.

We truly appreciate your feedback and hope to welcome you back again soon.

Best regards,
OKA

Valutata 5 stelle su 5

Very helpful assistant.

Very helpful assistant.

15 dicembre 2025
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Risposta di OKA - Guildford

Dear Sara

Thank you for your kind review. We’re delighted to hear that you received such helpful and friendly service during your visit to our Guildford store.

We truly appreciate your feedback and hope to welcome you back again soon.

Best regards,
OKA

Valutata 5 stelle su 5

AMAZING Eglee - Guildford Store

I emailed the Guildford Store, and Eglee kindly arranged an appointment for me to visit. After a few emails and images sent from me, Eglee had pre selected all the pieces she thought would work in my space, so when I arrived they were all laid out beautifully. A real bonus to this was Eglee made sure she included as may of the items in the Black Friday deal, to make it also as economical for me as possible. Which I didn't even know was happening, so she saved me a fortune, for which I am also very grateful.
Eglee really helped me pull together a half finished room with some quite tricky statement pieces that I didn't love. However with her skill and advise she included beautiful soft furnishings that helped tie the whole room together, including an array of cushions, she also grounded the spaces with rugs and highlighted with accessories and softened with lighting touches. The whole experience surpassed my expectations and I would not hesitate to go straight back to Eglee or recommend her to anyone who is stuck, or would like some constructive and creative guidance. She was a wonderful stylist that gently encouraged me to take some risks and was not pushy at all.

24 novembre 2025
Non scritta su invito
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Risposta di OKA - Guildford

Dear Sophie

Thank you for your wonderful review. We’re delighted to hear you received such fantastic service from Eglee at our Guildford store, and that her pre-selected items, Black Friday deal and guidance with soft furnishings helped tie your room together.

We truly appreciate your feedback and will ensure that this is shared with Eglee. We thank you for your support and recommendation and hope that you will visit us again soon!

Warm regards
OKA

Valutata 5 stelle su 5

Highly recommend oka

Highly recommend oka. Love all their pieces. I recently ordered over the phone with Eglee at the Guildford shop, she was so lovely and helpful. Managed to get my items sent directly to me and arranged very quickly.

1 dicembre 2025
Non scritta su invito
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Risposta di OKA - Guildford

Dear Charmaine

Thank you for your lovely review about Eglee! We are committed to providing exceptional customer service, and it's wonderful to know that Eglee's expertise and dedication made your experience so enjoyable. We will be sure to share your feedback with her.

We truly appreciate your feedback and hope to see you again soon.

Kind regards
OKA

Valutata 5 stelle su 5

A great find

I visited the Godstone store for the first time a couple of weeks ago and glad that I did. As downsizing from a house to a flat, I needed to purchase some new furniture and came away with everything I needed and more. Rhys was extremely helpful, going the extra mile to help myself - a genuine credit to Oka/the store.

23 novembre 2025
Non scritta su invito
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Risposta di OKA - Guildford

Dear Jacquie,

Thank you for your lovely review. We’re delighted to hear that your first visit was such a positive experience and that you found everything you were looking for while planning your new space.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

I had a great experience after a…

I had a great experience after a harrowing day of trying to buy a large item from OKA on Black Friday and 'Umming and Ahhing' over whether I should buy this expensive (for me) item from this high end store. I missed the last one online as I was hesitating over the cost of delivery etc! I was advised that Guildord (UK) had one in store. I rang a number of times and left a message. Luckily Aglee got back to me and they did have one in store! She was not snobby at all but simply helpful and enabled me to purchase the headboard. Thanks to her assistance in the end all was sorted - no longer was it a wasted day of struggling on email and phone! It is so great when you get a person like that - who really helps in a human way!

1 dicembre 2025
Non scritta su invito
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Risposta di OKA - Guildford

Dear Sandra,

Thank you for your thoughtful review. We’re delighted to hear that your experience with our Guildford store ended positively and that the support you received made all the difference. It’s always important to us that customers feel well looked after, especially during busy periods.

We truly appreciate your feedback and hope you enjoy your new purchase.

Kind regards,
OKA

Valutata 5 stelle su 5

Great customer service and quality…

Great customer service and quality products

28 novembre 2025
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Risposta di OKA - Guildford

Dear Customer,

Thank you for your review. We’re delighted to hear that you were pleased with both the service and the quality of the products during your visit to our Guildford store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

First visit to OKA store in Guildford

It was the first time that I had visited the store. It won’t be my last, as I had received a warm welcome from all the staff (Guildford). I was very impressed with the layout and quality of items. I went on to purchase items that day. The staff member, Danielle was very helpful.

19 novembre 2025
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Risposta di OKA - Guildford

Dear Mary,

Thank you for your lovely review. We’re delighted to hear that your first visit to our Guildford store was such a positive experience and that you felt so welcome from the moment you arrived. It’s wonderful to know you enjoyed exploring the store and found pieces to take home.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Valutata 4 stelle su 5
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Risposta di OKA - Guildford

Dear Susan,

Thank you for taking the time to leave your review. We’re pleased to hear that you found our team helpful, and we appreciate your feedback on how we can make the experience feel even warmer. Your comments are valuable and will be shared with the store team.

We hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

BUNCHED are the best of artificial flowers.

Bought some BUNCHED sprays as I think they are the best in artificial flowers.

22 novembre 2025
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Risposta di OKA - Guildford

Dear Helen,

Thank you for your lovely review. We’re so pleased to hear that you’re enjoying your new sprays and that they stood out to you. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Very good quality

Very good quality

28 marzo 2025
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Risposta di OKA - Guildford

Dear Maklen,

Thank you for your review. We’re delighted to hear that you’re pleased with the quality of your purchase. Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Beautiful cushions

I bought five cushions and a throw. Lovely store in Guildford and helpful staff. Unfortunately the throw didn’t match when I got home so I had to return it. No problem in getting a refund. A good experience!

15 novembre 2025
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Risposta di OKA - Guildford

Dear AS,

Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Guildford store and found cushions and a throw that caught your eye. We’re also pleased to know that your return was handled smoothly and without any inconvenience.

Your feedback is greatly appreciated, and we hope to welcome you back again soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff. Fantastic customer service. Beautifully presented store. Always a joy to visit.

19 novembre 2025
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Risposta di OKA - Guildford

Dear Tracy

Thank you for your lovely review. We’re so happy to hear you always enjoy your visits to our Guildford store and find our team so welcoming and helpful. We greatly appreciate your feedback and support and look forward to welcoming you back soon.

Kind regards,
OKA

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff

18 novembre 2025
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Risposta di OKA - Guildford

Dear Anthony

Thank you for your kind review. We’re delighted to hear that you received such helpful and friendly service during your visit to our Guildford store.

We truly appreciate your feedback and hope to welcome you back again soon.

Best regards,
OKA

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