OFX - Australia Recensioni 837

TrustScore 4.5 su 5

4,3

Margaret Street 60, Level 19, 2000 Sydney, New South Wales, AU


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wise shut down my account for some reason (I hadn't used it in a long time) so I had to find some other reputable money transferer because the rate my bank offered was terrible. I'm not a money person... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

OFX has made my 3 or 4 transfers seamlessly, and communicates the steps very well. Long may it continue.

L'azienda ha risposto

Valutata 1 stelle su 5

If I could give no stars I would. Staff were unhelpful and couldn’t handle difficult situations. They couldn’t instruct me on how to send money to my preferred destination, and provided intentional de... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I must congratulate OFX on their wonderful customer service. I spoke to Amy twice tonight to explain the new format to send money for a tour in Sri Lanka. She patiently gave me all the information pl... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di cambio valute
  2. Consulente finanziario
  3. Servizio di trasferimento di denaro

Informazioni su OFX - Australia

Scritti dall'azienda

logo logo


Simplify your FX needs with OFX.

Get Started

Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.

We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.

Why choose OFX?

Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.

wallet

Save Money

Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.

secure

Transfer Securely

Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology

secure

Fee Transparency

OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.

secure

24/7 Support

Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.

Start saving time and money - open an OFX account today!

Scritti dall'azienda

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Informazioni di contatto

  • Margaret Street 60, Level 19, 2000, Sydney, New South Wales, Australia

  • 1300 300 424

4,3

Eccellente

TrustScore 4.5 su 5

837 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Dave and OFX are great to deal with!

I knew Dave from his previous company and he's been great to deal with and OFX has been good to deal with. Payments are quick to arrive and the rates are better than I've found elsewhere.

Would definitely recommend!

18 novembre 2024
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Risposta di OFX - Australia

Thank you for letting us know about the great experience you had with your account manager Dave. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert, Sophie

Valutata 5 stelle su 5

Quick and easy

Quick and easy. Customer care Arushi was very helpful.

18 marzo 2025
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Risposta di OFX - Australia

Thank you Moreen for taking the time to leave a review about Arushi. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.

-OFXpert, Sophie

Valutata 5 stelle su 5

Mr. Lenin was very helpful and professional.

I called Lenin today in Sydney and he was immensely helpful, unlike the previous operator. Solved all my problems and inquiries swiftly and professionally. Lenin and Stephen, should train some of the other staff in there. OFX They have the best rate for international transfer for large amounts.

18 marzo 2025
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Risposta di OFX - Australia

Thank you Adam for sharing the great experience you had recently with Lenin. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.

-OFXpert, Sarah

Valutata 5 stelle su 5

Why choose OFX


Why choose OFX
Excellent staff,the transfer was completed quickly and efficiently.. Why would you pick anyone else.

12 marzo 2025
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Risposta di OFX - Australia

Thank you Edward. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.

-OFXpert, Tom

Valutata 5 stelle su 5

Great support from Lily

Great support from Lily - very responsive and was helpful in suggesting a better option for my limit order.

6 marzo 2025
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Risposta di OFX - Australia

Hi Tim. Thank you for your kind review and nice words about our account manager Lily. We’re here 24/7 to help with your future transfer needs.

-OFXpert, Nisha

Valutata 5 stelle su 5

Great rates, service, and support

I have been using OFX for a couple of years now and I can always count on their support. I am a relatively new e-commerce seller and an amateur when it comes to navigating overseas payments. Rates are very good, they have an easy to use app, but the service team (no matter who you talk to), and particularly Kyle, provide amazing support and guidance even with the stupidest questions or most urgent requests.

11 marzo 2025
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Risposta di OFX - Australia

Hi Jennifer. Thank you for letting us know about the great experience you had with account manager Kyle. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert,

Valutata 5 stelle su 5

Great experience with customer service…

Great experience with customer service with Arushi all along the way. I've used other app based currency services for smaller transfers but I didn't want to risk not being able to access a real person in the event of issues. No issues came up and the whole transfer was done in about 4 days, most of which was getting my bank to send the initial wire to the OFX bank. Highly recommend this service!

10 marzo 2025
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Risposta di OFX - Australia

Hi Christi, thank you for your kind review and being a valued OFX customer. We’re glad to hear you’ve enjoyed using our service and look forward to helping you move money globally in the future.

-OFXpert, Tom

Valutata 1 stelle su 5

Do not happy with everything!

5 marzo 2025
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Risposta di OFX - Australia

Thank you for taking the time to leave a review. We’re very sorry to hear that your experience with OFX has not been a positive one. Could you please send us an email to reviews@ofx.com, so we can have a supervisor can look into this matter for you.

-OFXpert, Sophie

Valutata 5 stelle su 5

I had a very smooth & fast integration…

I had a very smooth & fast integration with OFX in terms of account opening, fund transfers, corporate cards, etc., with excellent customer experience. In particular, Micheal Sorial (Team Lead - Corporate Clients) at OFX, assisted me many times with all my questions and helped set up our accounts in an efficient manner. Overall, it was a great experience!

10 marzo 2025
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Risposta di OFX - Australia

Hi Dave. Thank you for reaching out to us regarding the excellent service you received by OFXpert Michael. We love hearing positive client stories and will be sure to pass this on to the team.

-OFXpert, Sophie

Valutata 5 stelle su 5

Great experience

Received a great exchange rate from USD to AUD through OFX. Their support and advice were very helpful. Really enjoyed the experience.

5 marzo 2025
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Risposta di OFX - Australia

Thank you, John for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.

-OFXpert, Sam

Valutata 5 stelle su 5

Very happy with the exchange rate and…

Very happy with the exchange rate and very happy that my daughter received the money in her australia bank acct within the next working day.

Definitely going to use OFX for the next transfer to my daughter acct. Thank you OFX for your speedy service. Cheers

5 marzo 2025
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Risposta di OFX - Australia

Thank you for your kind review, Adam. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.

- OFXpert, Sarah

Valutata 5 stelle su 5

FOREX couldn't be better!

Probably the best "public" exchange rates you can get (based on EURO/AUD). In fact miles better than the major Australian banks (dont even waste your time looking) and slightly better than both XE and HSBC as well.
You can either lock in the market Spot rate at the time or nominate a trigger rate.
Once the FOREX deal is done you simply transfer the source funds to the relevent OFX bank account (OFX will provide all the details). eg For EURO, OFX uses a major bank in Europe.
Once OFX receive the funds into thier bank account they will confirm this with you, promptly do the foreign exchange and then immediately send the requested currency/funds to your nominated recipient's bank account (which you nominate before hand).
OFX keep you up to date with whats required and the progress of the transaction all the way along by sending both SMS and emails. You can also check the progress by logging into your OFX account either online or via thier OFX app.
The entire process takes 2-3 days as there can be delays of up to 24 hours for banks to send or receive the funds.
Seriously, FOREX couldn't be better!

7 marzo 2025
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Risposta di OFX - Australia

Hi George, thank you for your kind review and being a valued OFX customer. We’re glad to hear you’ve enjoyed using our service and look forward to helping you move money globally in the future.

-OFXpert, Sophie

Valutata 5 stelle su 5

Thank you

I want to thank Jing and the OFX company for being so professional and helpful with the issue I had in regard to a delay in my transfer.

6 marzo 2025
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Risposta di OFX - Australia

Thank you Qais for sharing the great experience you had recently with Jing. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.

-OFXpert, Sophie

Valutata 5 stelle su 5

In a recent transaction

In a recent transaction, I loaded my OFX account first before requesting the funds to be transferred. But this was quickly resolved by the team once I explained to them that the funds were already in my account.

5 marzo 2025
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Risposta di OFX - Australia

Thank you Jean. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.

-OFXpert, Sarah

Valutata 5 stelle su 5

Great service very happy

7 marzo 2025
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Risposta di OFX - Australia

Thank you James for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.

-OFXpert, Sophie

Valutata 5 stelle su 5

Wonderful service

I have been dealing with Lino for quite some time . He’s amazing , very patient and kind and helps me with our many transactions
I have found all the agents helpful but Lino has been the best
Gabriella
Miss Rose Sister Violet

6 marzo 2025
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Risposta di OFX - Australia

Hi Duchess. Thank you for reaching out to us regarding the excellent service you received by OFXpert Lino. We love hearing positive client stories and will be sure to pass this on to the team.

-OFXpert, Sarah

Valutata 5 stelle su 5

Thanks William Lu for helping me out

Thanks William Lu for helping me out! It went smooth, OFX is a trusted currency exchange service, highly recommended.

6 marzo 2025
Non scritta su invito
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Risposta di OFX - Australia

Thank you Bryce for sharing the great experience you had recently with William. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.

-OFXpert, Sarah

Valutata 5 stelle su 5

What a fantastic company to work with!

What a fantastic company. From account activation, the process was very simple and painless. An account manager contacted me quickly to offer assistance with this process even though it was all self explanatory. Review and activation was quick. Then I had an account manager contact me to guide me through my first deposit which was instant, my conversion to USD and first transaction. Their bank compliance team flagged my transaction and requested more information from me. What I thought was going to be an easily 1 week of torture, was swiftly handled and settled within 24hrs of having uploaded the required information. Cindy took my call, guided me through the process and the next day I awoke to an email telling me that the transaction had been approved and already in my suppliers account. What a relief. Dealing with these guys is a breeze! I highly recommend them!

5 marzo 2025
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Risposta di OFX - Australia

Thank you Dimitri for your review. We appreciate your kind words and positive feedback as we always love reading stories from our clients. We look forward to assisting you with your future transfer needs.

-OFXpert, Sophie

Valutata 5 stelle su 5

I have used OFX for five years and…

I have used OFX for five years and always had an excellent service

5 marzo 2025
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Risposta di OFX - Australia

Thank you Heather. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.

-OFXpert, Sarah

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