Fullspot Recensioni 

I ordered a bag and after 3 weeks waiting i contacted customer support. They said my order was cancelled and didn't know why i wasn't notified. Also my money would have been refunded but nothing here yet. Customer support didn't speak understandable english and was not helping me at all.

Ordered as guest, not registered for just one order. there was no confirmation mail after i paid with pay-pal.
At there Homepage they said "just in time for Christmas when ordering till 13.december." and that i get a mail from ups about 5 days after my order when they sent it.
Now its 12 days (ordered 8.december 2018).
just answering machine when i called them in italy. (serveral times). No Response on my reclamation-emails.
think it will not be here for Christmas as they wrote.
Try to get my Money back.
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Nachtrag: Die Tasche kam vor Weihnachten zeitgerecht an - wir erhielten aber keinen Rückverfolgungscode der Ware und der Zusteller (überlastet zu Weihnachten) kam gar nicht zu uns. Also keine Information im Briefkasten. Er gab die Pakete einfach in einem Handyshop ab. Gott-sei-Dank kennen wir eine nette Dame die italienisch spricht und bei OBag telefonisch durchkam und die Trackingnr. und die Zustellerfirma bekannt gab.

I placed an order with obag.eu. After a month my order had not arrived so I contacted them. I was told there was a system error and my order can't be shipped, they would refund. It took another 3 weeks to get my refund and I had to make a claim through PayPal to get it. Terrible service and no communication or explanation from them. Shame that their customer service is so bad because the product is good.

I purchased two watches from Obag.eu for my wife´s birthday. They came in sealed cans and one of the watches was missing a plastic protection film and was totally scratched (the other watch had this film and was fine). It basically looked as if someone had been using it for many years. I immediately took a photo and sent an email explaining what was wrong. The response was that this was not a manufacturing error and they could not replace the watch. I thought they misunderstood my email and tried again with the same result. I eventually called and spoke to someone that seemed to be more service minded but she has not come back after two weeks. The watch looked like this when we got it. How can that not be O´bags fault? They must think that my wife scratched it and that we are trying to get a replacement without charge but it is easy to see from the dates when I purchased it and when I sent the email the first time. And why would I put so much effort into this if it was not true, it is just a matter of 20 EUR or so. To me it is a matter of honesty, I feel so dissapointed.