Lovely drivers, patient and arrived early so we could leave promptly. Only issues were real difficulties getting hold of the company by phone. Speedy responses to emails (literally by return in som... Leggi di più
L'azienda ha risposto
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We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to... Leggi di più
Fantastic experience! The reservation process was a breeze, thanks to the helpful representative who assisted me every step of the way. The driver was punctual and amicable, and the coach was spotless... Leggi di più
L'azienda ha risposto
Initial booking via Clarkes of London. Juliet was an amazing first contact who made the process easy to understand and navigate. She was very flexible with changes and very reassuring. Kingsferry were... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
National Express Transport Solutions is composed of the UK’s leading coach hire specialists providing ground transport solutions for any occasion, whether you have a small group travel requirement or you’re needing transportation for 1,000+ passengers - we have the travel solutions for you! With over 90 years combined experience, both The Kings Ferry Group and Lucketts Group are long-established providers of corporate travel, private hire, commuter coach services and touring holidays. National Express Transport Solutions is located throughout the South, South-East and East Midlands of England, consisting of 9 of the UK’s biggest coach hire companies; The Kings Ferry, Clarkes of London, Stewarts Coaches, Woods Coaches, Lucketts Travel, Coliseum Coaches, Mortons Travel, Solent Coaches and Worthing Coaches brands. We are an award-winning company within the coaching industry with our outstanding customer service, expert-led sales team and professional and experienced drivers. We have experience in all types of coach hire including contracts with the sporting industry, large scale events and package holidays. There’s a reason we’re rated ‘Excellent’ on TrustPilot. Any vehicle, any time, anywhere.
Informazioni di contatto
The Travel Centre, Eastcourt Lane, Gillingham, Kent, ME8 6HW, Gillingham, Regno Unito
- 03301 358 469
- quality@thekingsferry.co.uk
- nxts.nationalexpress.com
4,5
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Excellent service
Excellent service! friendly drivers reached destination in good time .
22 settembre 2024
Risposta di Transport Solutions
Thank you for your positive review.
With kind regards,
After Sales & Client Support Team
Met the standards I expected
Met the standards I expected - reliable, courteous & helpful drivers, coach was in good time for pick ups and the vehicles were clean & comfortable.
17 settembre 2024
Risposta di Transport Solutions
Thank you for your positive review.
With kind regards,
After Sales & Client Support Team
Risposta di Transport Solutions
Thank you for your positive review.
With kind regards,
After Sales & Client Support Team
Everything went according to plan
Everything went according to plan. All very efficient and everyone was helpful leaving all passengers very happy
20 settembre 2024
Risposta di Transport Solutions
Thank you for your positive review, we're delighted to hear your group had a good experience travelling with us.
With kind regards,
After Sales & Client Support Team
Communicatino
I liked the text communication to let us know where the coach was. good to see a picture of the coach for easy identification when leaving the airport.
7 settembre 2024
Risposta di Transport Solutions
Thank you for your positive review.
With kind regards,
After Sales & Client Support Team
excellent coach and driver..
excellent coach and driver... punctual... well prepared... a very nice experience
14 settembre 2024
Risposta di Transport Solutions
Thank you for your positive review, it's great to hear you had a good experience travelling with us.
With kind regards,
After Sales & Client Support Team
Risposta di Transport Solutions
Thank you for your positive review.
With kind regards,
After Sales & Client Support Team
Cars no clean
Cars no clean. Very hard to get in touch with drivers beforehand. We also had a very rude driver on our last transfer…
29 agosto 2024
Risposta di Transport Solutions
Thank you for providing feedback on your hire. I can confirm we have received your email outlining your concerns and have provided a response following our investigation.
Please don't hesitate to contact us at quality@nationalexpress.com should you need any further information.
With kind regards,
After Sales & Client Support Team
Good driving no trouble with completely…
Good driving no trouble with completely complex route
2 settembre 2024
Risposta di Transport Solutions
Thank you for your positive review, we'll be sure to pass this on to the driving team.
With kind regards,
After Sales & Client Support Team
Great service
Excellent service from booking to transportation. Friendly and helpful staff
29 agosto 2024
Risposta di Transport Solutions
Thank you for your positive review, it's great to hear you enjoyed booking and travelling with us.
With kind regards,
After Sales & Client Support Team
John and Andy can't thank you enough for making our wedding day so perfect .so great .
The coach was clean efficient quiet.aircon was perfect .
Your gents were great .really nice chaps ..everyone liked them.
They got us there in really good time .. tad too early back to the reception but it was a beautiful day and no one cared lol .
John and I can't thank you all enough for making our special day really great ...
30 agosto 2024
Risposta di Transport Solutions
Thank you for taking the time to leave us a positive review. We're delighted to hear you had a great experience travelling with us on your wedding day. We'll of course pass on your kind feedback to your drivers John and Andy.
Congratulations on your wedding!
With kind regards,
After Sales & Client Support Team
Risposta di Transport Solutions
Thank you for your positive review, we're pleased to hear you found our service to be flexible, friendly and efficient!
With kind regards,
After Sales & Client Support Team
Drivers were on time and very friendly
Drivers were on time and very friendly. The customer service was very efficient too. I would recommend!
24 agosto 2024
Risposta di Transport Solutions
Thank you for leaving us a positive review, it's great to hear you had a good experience booking and travelling with us.
With kind regards,
After Sales & Client Support Team
Great service from beginning to end
25 agosto 2024
Risposta di Transport Solutions
Thank you for your positive review.
With kind regards,
After Sales & Client Support Team
We had a great time and it was a smooth…
We had a great time and it was a smooth ride. The drivers were very friendly and accommodating.
25 agosto 2024
Risposta di Transport Solutions
Thank you for your positive feedback, we're pleased to hear you enjoyed travelling with our drivers Shannon and Beverley.
With kind regards,
After Sales & Client Support Team
I am still awaiting an answer to my e-mail of 15/8/24 please see above…
I am still awaiting an answer to my e-mail from 10 days ago to you. The e-mail complained that although I paid for an executive coach so that we could have a toilet and a microphone. Neither of these worked. I await your reply.
15 agosto 2024
Risposta di Transport Solutions
Thank you for providing feedback on your hire. I can confirm we have received your email outlining your concerns. We will of course reply to this once we have reviewed your complaint.
With kind regards,
After Sales & Client Support Team
A service that you can rely on
A very professional service that you can rely on. With an excellent customer service.
17 agosto 2024
Risposta di Transport Solutions
Thank you for your positive review, we're delighted to hear you thought our customer service was excellent!
With kind regards,
After Sales & Client Support Team
Please note office staff very professionally and attive to my group needs
Both drivers very good with steering
How mobility scooters help us to get
Into coach off coach iàm Stroke survivor
My self I would liketo talk to speack tail
0perration require we have had 5 coach
Trips this year one all Beeb very good best thing done booking this coach company
Kevin north
16 agosto 2024
Risposta di Transport Solutions
Thank you for taking the time to leave a positive review, we're delighted to hear you've enjoyed your trips with us this year.
We look forward to welcoming you on board again in the future.
With kind regards,
After Sales & Client Support Team
Excellent Driver
Nigel was an excellent driver. He arrived on time and we reached our destination when he said we would. A really nice person
17 agosto 2024
Risposta di Transport Solutions
Thank you for your positive review, it's great to hear you enjoyed travelling with our driver Nigel.
With kind regards,
After Sales & Client Support Team
Smaller coach on the return (not enough room for everyone)
On the way there the coach was phenomenal and the kids really enjoyed their experience. Unfortunately on the way back, we were given a smaller coach which couldn't fit everybody on and so 2 of our leaders had to go via public transport on a 3 hour journey home.
12 agosto 2024
Risposta di Transport Solutions
Thank you for providing feedback on your hire. I can confirm we have received your email regarding the return journey. We will of course reply to this once the investigations been concluded.
With kind regards,
After Sales & Client Support Team
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