I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Leggi di più
Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Leggi di più
L'azienda ha risposto
I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great. Over a year later I had the arm of my chair break off and they arranged for... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more
Informazioni di contatto
Unit 4A Roeacre Business Park, OL10 1PN, Heywood, Greater Manchester, Regno Unito
- 01706869888
- sales@nwof.co.uk
- nwof.co.uk
4,8
Eccellente
293 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had a problem with shipping damage
Had a problem with shipping damage, but they were easy to deal with and promptly resolved the issue
24 marzo 2023
The right item at a great price arrived…
The right item at a great price arrived really quickly and in perfect condition.
A great service.
Recommended!
20 febbraio 2023
Very happy with my chair
Very happy with my chair. Quick delivery and reasonable price
21 febbraio 2023
Love the desks but paid an extra £20…
Love the desks but paid an extra £20 for next day delivery on a Saturday. Expected them to arrive on Monday. Had a phone call at 12:30 on the Monday asking could they deliver on Wednesday. I said I paid extra for next day delivery so would expect them on Tuesday at the latest but the agent said, it is past 12pm. Too late for tomorrow. I did not choose to be phoned after 12pm. The desks finally arrived on Thursday!
2 febbraio 2023
Risposta di North West Office Furniture
Hi Mrs Lambertz,
Thank you for your feedback. Firstly we’re sorry you are unhappy with the delivery service, as mentioned via email we were not made aware of any issues with your order until you left your Trustpilot review. If we had known at the time we would’ve done our best to resolve the issue with our delivery partners to avoid any disappointment. We must point out that we do not advertise or guarantee a ‘Next Day’ service on any of our products, our Express Delivery service is 1-2 working days and as stated on our website is valid Monday-Friday. All orders placed over the weekend are processed on Monday morning as we are not open on Saturday/Sunday nor are our suppliers.
Your order was processed on Monday morning and we would’ve expected the delivery to take place on the Tuesday as we had confirmation of booking from our delivery partner at 9:42am. Unfortunately as we mentioned via email we do work with external delivery companies and sometimes they have delays and backlogs which are completely out of our control. Our transport partner did try to book this for Wednesday but were told that you couldn’t accept the delivery hence why it was then rebooked for the next working day (Thursday).
We completely understand your disappointment that delivery was not done on the day you wanted but all of our delivery information is available on our website and we can only help in situations like this if we are made aware of the issue at the time.
Kind Regards
The NWOF Team
Zure office chair
Great service delivered on time. Quality of product exceeded expectations.
26 gennaio 2023
It is a sturdy chair
It is a sturdy chair, well built. My husband loves it. I was worried because he is really tall, but the chair is perfect.
2 febbraio 2023
Reasonable price quick delivery good service
Reasonable price, quick delivery, quick and satisfactory response to complaint (but later I realized that the complaint was my mistake).
12 gennaio 2023
Excellent product and super quick delivery. The website was easy to use and the chair I brought was amazing
Excellent product and really quick service
22 gennaio 2023
Quality of the furniture is great
Quality of the furniture is great, very impressed. For the price I did not expect something of this quality.
12 gennaio 2023
I wish all companies were this good
I wish all companies were this good. They delivered all the way from the other side of the country THE NEXT MORNING with no extra cost to me! Good quality product. The delivery driver was a lovely guy too. :)
4 gennaio 2023
Great service - would definitely use NWOF again
Great service from NWOF! Would definitely use them against
13 gennaio 2023
Great service provided by NWOF
Great service provided by NWOF, from ordering to delivery they were really helpful and we’re really happy with the office furniture we ordered.
5 gennaio 2023
Fantastic customer service
Fantastic customer service, really on the ball and proactive, and incredibly quick to respond and helpful!
19 dicembre 2022
Fast delivery and great quality
Ordered a new office chair on the Monday, it arrived Wednesday evening in perfect condition, no missing parts. Easy to build and great quality.
30 novembre 2022
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.