Stuart was handling my application and he was knowledgeable and easy to understand. The application itself was quick and easy to do and my application start to finish was done within a few hours. I ne... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Stuart was handling my application and he was knowledgeable and easy to understand. The application itself was quick and easy to do and my application start to finish was done within a few hours. I ne... Leggi di più
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I would recommend your firm to anyone because I had Karolis as my person to contact the whole way through my application it made a great smooth process. I am sorry sorry greatful , many thanks for the... Leggi di più
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Had a seamless experience getting a loan with Norwich Union. Monika was extremely helpful, clear, and made the whole process stress-free from start to finish. Highly recommended!
L'azienda ha risposto
The service was fantastic straight forward, and customers service was amazing, very helpfull. And their was no judgements and listened to support you where needed to get you application completed. Tha... Leggi di più
L'azienda ha risposto
Norwich Trust Limited ("Norwich Trust’’) is a direct lender providing unsecured loans to homeowners. We differentiate ourselves from the majority of other lenders by lending solely to homeowners (in England, Scotland and Wales), allowing us to offer competitive rates for our loans. Our loans are suitable for those who have little equity or who don’t want to risk their home with a secured loan. If you are a customer of ours feel free to let us know what you think of our service.
Floor 1, Norfolk Tower, 48-52 Surrey Street , NR1 3PA, Norwich, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Amazing really helpful and explained the process and gave time to think nothing rushed

Risposta di Norwich Trust Limited
Daryl definitely went above and beyond to help me with the application process. Once it was confirmed I received the funds the next day.

Risposta di Norwich Trust Limited
The process was so smooth, speaking to Lauren was so easy, she was friendly and so professional, really put me at ease about the process.

Risposta di Norwich Trust Limited
Applying was so easy and painless
And Monika was so pleasant and understanding taking me through the whole process step by step she was courteous and very professional would definitely recommend.
Really helpful and made a difficult and embarrassing situation comfortable and made the whole process easy..would defo recommend
Very good and quick service very helpful
The advisor that helped me was Lauren Hall. She was really helpful friendly and made the process easy from start to finish. She called at the time she said she would each time and was very professional.
Ryan was so helpful and professional through the process.
This was my lifeline to help me get back on track financially and without them I don’t know what I would have done.
The customer journey from start to finish was excellent.
Thank you so much and thank you Ryan!
The guys that processed my loan were absolutely awesome from start to finish 👌...Lauren couldn't complete my affordability check because I didn't have sufficient time on the day...she suggested that we finish some days later as she will be starting her annual leave the next day but I said I would really want to get this out of the way and she agreed to call me from home whilst on annual leave and phone appointment was scheduled for 1pm...and bang!!! @ 1pm the next day my phone rang and the affordability check was conducted and concluded...Stuart King stepped in the next day to finalised the process, within few hours the loan was approved...the best part of these guys, especially Lauren, was the fact that they deal with you as humans not as robots...they try to understand your circumstance and probably step into your shoes...they spoke with empathy and displayed the highest level of professionalism with a touch of humanity!!! Nice one guys, am really pleased!
India was very very helpful and made the process easier. Thankyou
Help was provided every step of the way, the process was simple and the ways I could complete the loan were flexible. The staff were so helpful, understanding and proactive.
Simple application process, very polite uk based.
India your amazing thank you so much
1 in a million, calm, collective and takes her time, she need a pay rise or promotion.
Their Affordability assessment doesn't add up logically and when talking to the underwriting department trying to explain, they didn't want to help and were very robotic.

Risposta di Norwich Trust Limited
Ryan was super helpful and did a great job of making me feel comfortable in my decision to use their service.
Fast, helpful and understanding staff
Daryl talked me through the process step by step. He made sure that I understood everything before I made my final decision. The communication was fantastic and Daryl was always at the end of the phone to answer my questions. It was the best customer service from the start of the application to the finish which was less then 48hrs. Responsible lending, efficient and excellent customer service Thanks Daryl!
Very good company keep me informed thank you very much
Lauren extremely helpful and understanding. She displayed good customer skills. Very happy she dealt with my application.
Can't thank Lauren enough for all her help throughout the process, feel better knowing everything is sorted. Everything was completed within a couple of days.
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