Northern Trade WindowsRecensioni 

163
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Northern Trade Windows recently installed 4 windows and a door/frame for me. They were professional, whilst friendly, from initial contact throughout the whole process. The product quality is great an... Leggi di più

Valutata 5 stelle su 5

We had a new conservatory supplied and installed by Northern Trade Windows, and the whole team was knowledgable and helpful. The installers -Daryl and Dale, I think were their names - were first class... Leggi di più

Valutata 5 stelle su 5

Northern trade windows came to measure my bifold door and 3 external doors. And 5 windows. Very professional came measured. Then sent me quote. Then came back remeasured. Explained our bifold needed 6... Leggi di più

Valutata 1 stelle su 5

One of their van drivers hurled some abuse at me whilst parking. Indicating to pull in the van driver decided to push forward and force me out of the way, as he passed added some verbal abuse too.... Leggi di più

Dettagli dell'azienda

  1. Servizio di installazione finestre

Informazioni fornite da varie fonti esterne

Northern Trade Windows has been manufacturing and installing windows, doors and home improvements since 1994. We're a name you can trust.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

163 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 11% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(163)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First class, 5 Star Job!

Thank you for our new windows and doors, we are so so happy. They look amazing! From start to finish we can not fault anything, the fitters were clean and tidy and on time every morning, the finish on all the widows is first class. We would not hesitate to recommend Northern Trade, 5 star job! Mr and Mrs Brown (Leeds)

29 ottobre 2020
Non scritta su invito
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Risposta di Northern Trade Windows

Hi Mr and Mrs Brown

Thank you for your lovely review, we will pass your kind comments on to the team!

Kind Regards,

Northern Trade

Valutata 5 stelle su 5

Honest and professional

Honest and professional throughout the entire conservatory process - highly recommend!

20 ottobre 2020
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Risposta di Northern Trade Windows

Hi Adam

Thank you for your kind words, it is much appreciated. We hope you enjoy your beautiful new conservatory.

Kind Regards,

Northern Trade

Valutata 5 stelle su 5

Excellent

Excellent windows for a reasonable price. Installation was quick and easy, men turned up on time and cleaned up after themselves.

18 ottobre 2020
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Risposta di Northern Trade Windows

Hi Lucy,

Thank you for your lovely review, we will pass your comments onto the team. Don't hesitate to contact us if you need anything else.

Kind Regards,

Northern Trade

Valutata 5 stelle su 5

10 out of ten for the excellent service…

10 out of ten for the excellent service and brilliant quality doors and windows I have just had fit by Northern Trade Windows. At last a company who delivers on their promise to the highest levels. Matt the fitter was friendly, reliable and went beyond what was expected to make sure we were highly satisfied with the product and fit.

19 luglio 2020
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Risposta di Northern Trade Windows

Hi Chris

Thank you for your fantastic review, we really appreciate it. The team at Northern Trade are thrilled to receive such a lovely review, we will pass your feedback on. We hope you enjoy your new windows and doors!

Best Wishes
Northern Trade

Valutata 5 stelle su 5

Brilliant company

I have recently opened my business and needed a office making with pvc windows and doors . This company was very reasonable in price and very quick to fit it . The fitter was very polite and courteous . I am so pleased with the work they have done and would highly recommend this company
Cath (Bradford)

3 giugno 2020
Non scritta su invito
Valutata 5 stelle su 5

Snow? Wind? Rain? Hail? - not an issue!

I've had your builders in today digging out for our conservatory. I just wanted to tell you how great they are! The weather today has been absolutely appalling and they have smiles on their faces, happy to have brews and carry on, despite wind, rain, sleet and snow. Just brilliant! Lovely blokes.

Sent from Yahoo Mail on Android

26 febbraio 2020
Non scritta su invito
Valutata 5 stelle su 5

Recently had our new kitchen fitted…

Recently had our new kitchen fitted with northern trade windows but previously had our windows installed earlier this year.
Quality workmanship yet again.
Can’t wait to get in my new kitchen for Christmas.. 😁
A big thank you to all the team
Heidi Lambert

3 dicembre 2019
Non scritta su invito
Valutata 4 stelle su 5

Further to the problems that I had with…

Further to the problems that I had with the faulty side glass panel to my front door. The problem has now been rectified by Northern Trade Windows,it has been replaced. They have apologized for the long delay, saying that they had internal problems which have now been resolved.

28 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Extremely frustrating and disappointing.

We bought a front and back door and windows from them and had nothing but trouble, first it wasn’t hung properly and had a big gap, then we’ve had issues with two locks breaking and today the door handle snaps off in my hand. The windows weren’t much different either one of them doesn’t close properly on the lock setting. Very poor customer service when they reply, well you’ve got a back door haven’t you. The quality of the front door is starting to look older too now (another thing we are having to chase them up about). Since me posting about the poor workmanship and poor customer care afterwards we are starting to make progress and a new door slab has been order and is due to be fit after christmas.

After leaving my original review they have been onto me to change it, which I have to a certain degree and I will then modify my review further in accordance with the outcomes we get in the New Year.

25 novembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Extremely disappointing!

The company have barely returned any phone calls and when they do they are unable to help you, if you are ringing to speak to someone they say that they aren't available and will pass a message on however they rarely return phone calls. The aftercare is shocking, they are happy to take your money and then ignore any issues which may arise afterwards. I have been waiting months for problems to be resolved.

I wouldn't recommend this company and would advise anyone to look elsewhere.

18 novembre 2019
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Risposta di Northern Trade Windows

Hi Mrs Wilkinson

We are unable to find your details on our system, we cannot locate any email correspondence and the office is unaware of any issues with a Mrs Wilkinson. We are sorry about this, please can you call the office on 01274 266880 and ask for Luke (sales manager) and we can look into this for you.

Thank you
Northern Trade

Valutata 4 stelle su 5

All the problems have now been resolved

I had eleven windows and a composite door fitted in March last year. Unfortunately there was quite a lot of things which needed putting right. I am pleased to say that thanks to Matt this work has now all been completed along with a new door. The windows and door look really good now.

23 ottobre 2019
Non scritta su invito
Valutata 1 stelle su 5

A claim waiting to happen Cowboys

The day before the window's were due to be fitted. We recieved a phone call ( late in the day)
Saying they may not be able to fit the windows because one of the fitters had nearly cut his own finger off. AT WORK.. Talk about Health and safety In the workplace..
Then when the lads turned up.. One said He would have to drill some holes in my decking..
TO SUPPORT HIS LADDER.. Cause he had fallen off one before.. And didnt want to again
What a bunch of cowboys

28 agosto 2019
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Risposta di Northern Trade Windows

Hi Mr Watt

Sorry for the late reply. We did arrive on the day of fitting that we had arranged. We called the day before because the fitter that was booked in did indeed cut his finger (no stiches required), however we managed to organise another fitting team. After speaking with our health and safety officer, using ladders to gain access to a first floor window is industry standard. This is common throughout most industries, scaffolding would not be required to seal an external first floor window.

Kind Regards
Northern Trade Windows

Valutata 5 stelle su 5

EXCELLENT

JUST HAD A NEW KITCHEN & CONSERVATORY FITTED BY NTW AND I AM VERY IMPRESSED. ALL THE FITTERS WERE POLITE & PROFESSIONAL & ALL STARTED WORK EARLY MORNING & PUT IN FULL DAYS. THE QUALITY WAS VERY GOOD & BOTH INSTALLATIONS LOOK FANTASTIC BUT A SPECIAL MENTION TO JOHN WHO INSTALLED OUR CONSERVATORY HE WAS SUCH A HARD WORKER & THE QUALITY OF HIS WORK RIGHT DOWN TO THE LAST FINISHES WAS FAULTLESS .. WELL DONE NTW

JOHN GALLAGHER

2 maggio 2019
Non scritta su invito
Valutata 3 stelle su 5

Service is definitely no frills from…

Service is definitely no frills from the initial sales visit through to a pretty average performance by the fitters. Contact with the installation manager (Phil) was the real low point however. He is verbally aggressive to the extend of being rude. Our newly installed windows were not cleaned properly and I advised him that I was struggling to shift some sort of film coating. He told me that a 75p window cleaning liquid from Aldi would do the job. I told him I refused to pay £11,000 and do the cleaning myself and that he wouldn’t get a penny until the job was done.
The sole employee who gave a good service was the surveyor who took the window measurements and also returned as the cleaner.

26 dicembre 2018
Non scritta su invito
Valutata 2 stelle su 5

Be wary of this company-

Be wary of this company-

I get the impression of intentions of a hard sell once they come out.
Spoke to a very nice chap in Morrison's who was running a stand- we had already got a couple of quotes for replacing the conservatory roof but since he was there and they had an offer of £500 off, figured would get a quote.
Gave details and a few hours later had a call from Steve from sales to confirm booking.
When I explained that my partner was out on the night planned but I would be there, I was told that they would only come out if both myself and my partner were there - the reason given that " We have some products other firms don't have to run through with you and also want to be able to answer both your questions as were a small team and couldn't come back."
So much for consumer wishes when I explained I was happy for them to come out and just speak to me and I would pass the details on. Still a refusal so cancelled appointment.

Whilst these are only my views- this seems like a rubbish business model- demanding who has to be in your own house to speak to traders you are asking for a quote to do work on your own house. I envisage that by having both people present there would be the hard sell pushing you to try and sign you up there and then as they have negated the " I'll wait and speak to the other half " get out.

20 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic service

What an absolute brilliant service from start to finish and our Windows look amazing and at an affordable price I'd definitely recommend northern trade Windows to anyone they really are simply the best thank you oh so much we are well happy.

6 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Professional and friendly

Excellent professional job from start to finish. Cant fault this company nor their workers. We had all the front of our house re-windowed and a back door put on. Our house and windows are not the standard size and the guys did a wonderful job.
Came back to check work and look at any snags (only 1) put right straight away.
Very clean and friendly workers.

I would recommend this company 100%

15 marzo 2018
Non scritta su invito
Valutata 2 stelle su 5

Don't trust them.

Had our front windows and door replaced by NTW a couple of years ago. Thought they did a decent job except the front kitchen window has a gap along the side of the opener which creates quite a draught. Tried to get someone out to look countless times but just get fobbed off on the phone. Gave up hope.
Months later they had the audacity to ring me to ask if I needed any more work doing in my house. Told them I might if they would come and fix the draught and got fobbed off again.
Conclusion, if you do choose these cowboys, make sure everything is right before you pay them, otherwise you'll be left in the cold.

22 ottobre 2017
Non scritta su invito

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