Northern Garms Recensioni 

623
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Kvaliteten af tøjet lever slet ikke op til prisen. Tyndt stof og ret dyrt. Dertil lang leveringstid og toldbehandling oveni.

Valutata 4 stelle su 5

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I loved the garms and the pricing was super reasonable especially with offers etc. The thick hoodies are the warmest I’ve ever found. I use them to keep warm at my desk, among other things. Super cool... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

623 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 48 ore

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3,9

Tutte le recensioni

(623)

33 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Superb Quality

I’ve been visiting and using products from NPG since they opened and the quality just keeps on getting better and better.

I recently upgraded my uniform and Jules has done a fantastic job, quick turnaround, high quality and I’ve had so many positive comments!

Visiting the shop I’m always greeted by a smile from Jules and Deb and made to feel welcome. They really listen to what I am after and always go above and beyond my expectations.

I recommend them to so many people.

Thank you for being amazing

Xx

11 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Awful customer services, poor quality and products that don’t last! …

It’s funny how others have experienced a similar situation. Expensive clothes, poor quality, doesn’t last after a few wears and awful customer services where they push the blame.

I brought my partner one of the fleece jumpers after a few wears the elastic snapped, so it now looks like a miss shaped mess. I was told it’s after the 30 days- however surely their products should last longer that a couple of months which is all it has been.

Their good will gesture is a £10 gift voucher to spend towards something on their website.. why would I want to buy something else that doesn’t last & if this is the response I was given and when the guilty is so Poor?!

And I was told to take it to somewhere near myself to get the product fixed. - even more money spent on something which you would expect to last.

But don’t worry this was their unhelpful response

“This is why we stated a solution and a good will gesture.

I am sorry you feel this way but as the elastic has snapped after arrival and the timeframe stated we would not class this item as faulty and this is down to the wear of the product.

We are always here to help but we do have these timeframes for a reasonable amount of time. “

Absolutely shocking, don’t waste your money or time on this company. What a complete let down!

4 marzo 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Thank you so much for your 1 star review and taking the time to give us an in details of your issue.

After reviewing your information and email thread I can respond to this issue with our feedback.

Any issues / faulty items need to be reported within 30 days of arrival this is in line with rules and regulations set in the UK.

As your item arrived almost 3 months ago we have to put this down to not a fault but that of wear or pulling on the elastic that has caused the issue.

We have advised a solution and a £10 credit for the issue to keep good will but this was declined.

I am sorry we have come to this outcome but if you do need anything else or wish to take up on the £10 credit please get back to us.

Valutata 5 stelle su 5

High quality stylish goods as…

High quality stylish goods at reasonable prices. Excellent customer service who respond quickly. Overall fantastic value!

Buy with confidence.

3 marzo 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Hi Ben

Thank you so much for feedback and taking the time.

We appreciate it, Enjoy your new items

Valutata 5 stelle su 5

Great gear this and a great brand

Great gear this and a great brand. I have bought quite a bit in a short timescale and i will continue to do so. Carry on the good work!

21 febbraio 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Hi Daniel

Appreciate the feedback

We do offer premium delivery which is 1-2 working days so if your ever in a hurry this is the option for you.

Enjoy your new items

Valutata 5 stelle su 5

I accidentally checked out the wrong…

I accidentally checked out the wrong size, Gavin at Customer service team sorted it out for me super quickly with no fuss, awesome service 👍

22 febbraio 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Hi Amy

Always happy to help, If you ever need anything we are always here.

I hope you loved your new item

Valutata 5 stelle su 5

Excellent quality

Excellent quality! Super quick delivery, perfect!

5 febbraio 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

HI AJH

Thank you so much for your feedback

We offer a premium delivery option to make sure this gets to you super quick.

Im glad you love your item, Hope to see you again soon.

Valutata 5 stelle su 5

First class company

First class company

31 gennaio 2025
Non scritta su invito
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Risposta di Northern Garms

Thank you so much for taking the time to leave us a review Frank

Appreciate it, Enjoy your new item

Valutata 5 stelle su 5

Top notch quality clothing excellent…

Top notch quality clothing excellent value and great customer service 10/10 first class all round

31 gennaio 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Thank you so much for your feedback

We strive to give the best possible service to our customers.

Enjoy your new items

Valutata 5 stelle su 5

Very quick delivery

Very quick delivery, quality is what they say best, very comfortable and soo cozy

13 febbraio 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Hi Haashim

Thank you so much for your feedback

I am so glad you love your item, We offer the premium delivery option so you can get your item even quicker

Valutata 5 stelle su 5

Very friendly and helpful customer…

Very friendly and helpful customer service when i was sent an incorrect pair, couldn't be any better!

17 febbraio 2025
Non scritta su invito
Logo di Northern Garms

Risposta di Northern Garms

Hi Monty

We are always here to help where we can, Even when things do go wrong.

But appreciate your 5 star review.

Valutata 5 stelle su 5

Excellent high end quality.

I don’t get any of the bad reviews, the clothing is spot on, the material quality very high end, the sizing is exact, I usually wear a Nike xxl and ordered NG xxl and the fit was perfection, exactly how I wanted it, they sit nice without a baggy feel. My first order was the Sherpa hoody and 2 sweatshirts, I could stock my whole wardrobe with NG clothing, get your first order in and you’ll be back ordering again and again.

23 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Brand/Favourite Find in Years…

Thanks so much for great service and for the fab hoodie received yesterday. It was bought for my husband who now thinks he’s super trendy (probably older than your usual demographic but he is cool for his age!). I stumbled across you following an internet search and I’m so pleased I did. As proud Northerners, wearing your clothes with the brilliant branding is the best.

I've placed 3 orders this week and I know they are just the first of many.

Superb service, fantastic products and value.

THANK YOU

4 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

perfect fit cargos

I literally wear shorts everywhere and these are the first trousers I've bought in years, they fit absolutely fantastic, really slimming in the leg, great length nice material, I will def be buying some other pairs 😊 love them, would definitely recommend

1 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Genuine return customer, cracking company

I can’t understand the few bad reviews to be honest, the hoodies are cosy, a cracking fit and very nice quality IMO. recently moved on to the joggers and cargo pants (which fit perfectly, hard to find these days) every order is received within a few days and any queries are answered on the day by amazing customer service (think it was gavin who was very responsive with a return) anyway, I’ll always be back to this place, quality, 👌🏼 p.s to all other companies…. This is how to run a business 💪🏻

31 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Good Product, Good Experience

Bought a lovely pair of joggers from this company, they didn't quite fit me but lovely material, looked great. I had to send them back but I'll be ordering a larger size pending availability. Refund notice was swift, comms good. Nothing but good things.

31 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Best brand

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in place or usually sports brands and the products last. Recently purchased Sherpas - nice wear in the colder weather and look and feel great.

30 gennaio 2025
Non scritta su invito

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