Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Leggi di più
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The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Leggi di più
absolutely love my Nordic Sculpt device! From day one, it did exactly what it said it would, and I was genuinely thrilled with the results. So when it stopped working after about 3 months, I... Leggi di più
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Leggi di più
Dettagli dell'azienda
Informazioni su Nordic Sculpt
Scritti dall'azienda
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Informazioni di contatto
4,3
Eccellente
592 recensioni
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Top notch customer service
I received my order and only part of it had shipped. I was unaware that it was being sent in two parts. I emailed the support team with my concern that I was missing a product and had a response right away. She explained the situation, apologized and assured me that it was on its way. My correspondence with Kristina was first class customer service. Great company
31 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Lisa,
Thank you for sharing your experience! I’m so glad Kristina was able to provide first-class service and clear up the confusion regarding your split shipment. We sometimes ship items separately to get them to you as fast as possible, and I’m happy to hear you felt well-supported throughout the process.
I’ll be sure to pass your kind words along to Kristina! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need an update on the second part of your order or have any other questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had an issue with a delivery
I had an issue with a delivery. When I contacted Nordic Sculpt I received a reply back under 24 hours. The customer service I received from all the team at Nordic Sculpt was very friendly and efficient, especially from Kristina who was truly amazing and went above and beyond to help me. I can honestly say I highly recommend Nordic Sculpt to anyone thinking of buying any of their products
30 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi there,
Thank you so much for this incredible recommendation! I’m thrilled to hear that our team—and especially Kristina—was able to turn a delivery issue into such a positive experience for you.
We know how important a quick and friendly response is, so it’s great to know we met the mark. I’ll make sure Kristina gets the recognition she deserves for going above and beyond! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions about your products.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
Great customer service , Kristina is brilliant and great product
1 aprile 2026
Non scritta su invito
Risposta di Nordic Sculpt
Duygu,
Thank you so much for the 5-star review! We are so happy to hear about your experience with Erika. She is a valued member of our team, and I will be sure to pass along your thanks for her amazing service and prompt support.
It's our goal to make sure you feel supported every step of the way with your Nordic Sculpt device. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I want to thank Erika for her amazing…
I want to thank Erika for her amazing service and prompt response and support to me on my Nordic scuplt device. Very thankful to her for all she did.
30 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Sassy,
Thank you for the 5-star review! I am so happy to hear that Erika provided such amazing service and was there to support you with your Nordic Sculpt device.
Prompt responses are something we take a lot of pride in, and I’ll be sure to pass your heartfelt thanks along to her—it will definitely make her day!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue your journey.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
I had a query about how to use the device I bought. Rex replied immediately and I was really happy with how detailed, Informative and knowledgeable he was.
27 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Sara,
Thank you for the fantastic 5-star review! I’m so glad to hear that Rex was able to provide the detailed and knowledgeable support you needed to get started with your device.
We want you to feel completely confident using your Nordic Sculpt, so it’s great to know Rex’s insights hit the mark! Please remember that you can contact our support anytime at support@nordicsculpt.com if you need further help or have more questions as you continue your journey.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
3 weeks and counting...
I ordered this product 3 weeks ago and, after 8 or 9 days I emailed requesting an update on order. I was then told that the smart pads were out of stock (which should have been stated on their website). Then I was told my order would be shipped and then told it was being handed over to the local courier. I received a tracking number 8 days ago (and for 8 days it has stated 'parcel is being prepared by the shipper). After 3 weeks, I am frustrated as I have received regular emails with 'updates' and 'promises' and yet still I wait.
20 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi there,
I am sincerely sorry for the frustration and the delay you’ve experienced. I completely understand how disappointing it is to see a tracking number stay at the 'preparing' stage for over a week, especially after being patient with an out-of-stock item. This is not the standard of service we aim for.
I have already shared your feedback with our logistics team to investigate why your parcel was held up after being handed over to the courier.
I would like to personally handle this for you to make things right. Please email us at support@nordicsculpt.com and put 'ATTN: ARNOLD' in the subject line. I will personally look into your order status and find a solution to improve your experience with us immediately.
I look forward to hearing from you so I can get this sorted.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Customer service were brilliant with my…
Customer service were brilliant with my query. Erica went out of her way to help.
27 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Nicola,
Thank you so much for the 5-star rating! We are glad to hear that Erika went out of her way to assist you.
We pride ourselves on our support, and I’ll be sure to pass your kind words along to her—it will truly make her day! Please remember that we are always here for you; feel free to contact our support anytime at support@nordicsculpt.com if you need help or have further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent Customer Service
Although I had a problem with my device the customer service was excellent. I dealt with Kristina and her customer service was great. These things happen and a replacement is on its way without any hassle.
25 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Caroline,
Thank you so much for the 5-star review! We are so pleased to hear that Kristina was able to provide such excellent, hassle-free service for you.
While we always strive for perfection with our devices, as you noted, 'these things happen'—and our goal is to make the solution as smooth as possible when they do. I will be sure to share your kind words with Kristina; she’ll be thrilled to know she turned a tricky situation into a great experience for you!
Your replacement is on its way, and we hope you absolutely love it. If you need anything else once it arrives, please don't hesitate to reach out to us at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I recently had an issue with my device…
I recently had an issue with my device & was assisted by Rex, who provided outstanding service. He was incredibly prompt in responding & resolved the problem quickly & professionally. It is rare to experience such efficient seamless support, & I was genuinely impressed. Rex is a real asset, & his commitment to delivering excellent customer service truly stands out. Thank you Rex .
25 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Maree,
Thank you so much for the 5-star review! We are absolutely delighted to hear about the outstanding service you received from Rex.
Rex truly prides himself on providing prompt, professional, and seamless support, and hearing that you were genuinely impressed is the best feedback we could hope for. We completely agree—Rex is a real asset to our team, and I will be sure to share your wonderful words with him today!
It’s our goal to ensure that any issue is resolved quickly so you can get back to enjoying your Nordic Sculpt device. If you ever need anything else in the future, please don't hesitate to reach out to our support team at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Fast response Jhon answered my query…
Fast response Jhon answered my query quickly and concisley! Thanks
25 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi CR,
Thank you for the 5-star review! We are so pleased to hear that Jhon was able to get back to you so quickly and provide the clear, concise answers you needed.
Jhon takes great pride in being efficient, and I’ll be sure to pass your 'thanks' along to him—it will definitely make his day!
If you ever have more questions as you continue your Nordic Sculpt journey, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
it reaches 99 dB!
Very strange that around 90% of the reviews here focus on customer service rather than the actual product performance, that should already be a warning sign.
Unfortunately, my experience confirms why.
I received a defective massager that is extremely loud and makes a knocking noise at higher speeds. I measured the noise level - it reaches 99 dB(!), which is completely unacceptable for this type of device. It is literally unusable without earplugs.
The packaging was also very poor - the product arrived wrapped only in plastic, and the box itself had a hole in it. Honestly, it looked more like a Temu delivery than a “premium” brand.
For the past week I’ve been going back and forth via email. I keep receiving polite messages about how much they care about customer satisfaction, but nothing actually gets resolved.
I am not willing to pay around €30 to return a defective product. This should clearly be treated as a faulty item, not a standard return.
At this point, I am very disappointed - both with the product quality and how this situation is being handled.
24 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Magdalena,
Thank you for your honest and detailed feedback. We sincerely apologize that your first unit did not meet our quality standards; a noise level of 99 dB is certainly not typical for the Nordic Sculpt, and we agree that a mechanical knock is completely unacceptable.
I have reached out to you personally via email to ensure this is resolved to your satisfaction.
As we discussed, we never expect our customers to pay for the return of a faulty item. I am pleased to confirm that we processed a brand-new replacement for you this past Friday. We have also shared your specific comments regarding the packaging with our logistics team to ensure our 'premium' experience is reflected from the moment the box arrives.
We are committed to making this right and look forward to you receiving the new unit. If there is anything else we can do in the meantime, please feel free to reply to my email directly.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service!!
I needed help deciding what treatment was best for me. Kristina helped me out and it made the choice really easy after she guided me. She was really helpful and was the reason I bought what I wanted today. Usually I don’t get that kind of assistance in person let alone on message but I’m really happy with her customer service she was great! 11/10
24 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Antonia,
Thank you so much for the 5-star review! We are delighted to hear that Kristina was able to guide you toward the perfect treatment for your needs.
Providing that level of personalized, '11/10' assistance—especially through messaging—is exactly what we strive for. It’s wonderful to know that Kristina’s expertise made your decision easy and gave you the confidence to start your journey today! I’ll be sure to share your high praise with her; she’ll be so happy to know she made such a difference.
We are excited for you to get started! If you ever have more questions as you begin your treatments, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The results speak for themselves 3 week check in
I’ve been using my Nordisculpt Bodysculpt 1.0 for just under 3 weeks now and I’m honestly so impressed with the results already. And when I say I have tried so many different products and devices and am not kidding. You can actually see the difference in my photos (not sure how to add them here) - my skin looks tighter, smoother, and so much more toned. I didn’t expect to notice changes this quickly, but it’s genuinely working. Safe to say I’m saying goodbye to saggy, overstretched skin 👋✨
24 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Ainslie,
Thank you so much for the 5-star review! We are so pleased to hear about your 3-week check-in and the fantastic results you’re already seeing.
Hearing that Nordic Sculpt is finally the solution that worked for you—especially after trying so many other devices—is the best feedback we could hope for! We are delighted that you’re feeling more confident with tighter, smoother, and more toned skin. Those results are a testament to your consistency!
Regarding your photos, we would love to see them! If you’d like to share your progress with us, feel free to email them to support@nordicsculpt.com or tag us on social media. I’ll be sure to share your success story with the whole team!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
ERIKA was very helpful I sent an email…
ERIKA was very helpful I sent an email about My order and she responded very quickly and Erika was very pleasant in her response
20 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Mandy,
Thank you so much for the 5-star review! We are so pleased to hear that Erika was able to help you out so quickly.
Providing a pleasant and helpful experience is exactly what we aim for, and it’s wonderful to know that Erika’s friendly response made a positive impression on you. I’ll be sure to pass your kind words along to her—she’ll be happy to know she could assist you so effectively!
We are grateful to have you in the Nordic Sculpt family. If you ever have more questions or need any further assistance as you receive your order, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great buying experience
I bought the whole pack and found the purchase easy
Shipping was longer than expected but still had it delivered within 2 weeks. Had some queries along the way and all were answered promptly, Erica was great on the comms with prompt responses
20 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Guy,
Thank you so much for the 5-star review! We are delighted to hear that you found the purchasing process easy and that you're now set up with the full pack.
While we always aim for the speediest delivery possible, we are so glad that Erika was able to provide the prompt and clear communication you needed while your order was on its way. Keeping our customers informed every step of the way is a top priority for us, and I’ll be sure to pass your kind words along to Erika!
We are excited for you to start using the whole kit. If you ever have more questions or need any tips on getting the most out of your new gear, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer support
Erika with customer support was truly amazing!
13 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Tori,
Thank you so much for the 5-star review! We are delighted to hear that your experience with Erika was truly amazing.
She takes great pride in being there for our customers, and I’ll be sure to pass your kind words along to her—feedback like yours is exactly what keeps our team motivated to provide the best support possible!
If you ever have more questions or need any further assistance as you enjoy your Nordic Sculpt products, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Amazing customer service
Amazing customer service
I order the Nordic sculp with accessories for my partner as a gift . On arrival we discovered one of the bottles had leaked I contacted ERIKA at Nordic customer services and with hesitation a new bottle was placed in the post 👏 well done team
20 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Chris,
Thank you so much for the 5-star review! We are so pleased that Erika was able to help you out so quickly.
While we’re sorry to hear one of the bottles leaked during its journey to you, we are glad we could get a replacement in the post without any hesitation. Providing that kind of seamless support—especially for a gift—is exactly what we strive for!
I’ll be sure to pass your 'well done' along to Erika and the rest of the team. We hope your partner truly enjoys their Nordic Sculpt gift!
If you or your partner ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
It takes a while to receive but…
It takes a while to receive but customer service was quick to respond and ensure that they were working on getting it to me asap… Erika was polite and answered all my questions.
15 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Erica,
Thank you so much for the 5-star review! We truly appreciate your patience regarding the delivery time, and we are so pleased that Erika was able to provide the quick, polite, and helpful support you deserve while your order was in transit.
Keeping our customers informed and answering every question along the way is a top priority for us. I’ll be sure to pass your kind words along to Erika—she’ll be happy to know her efforts made your wait a much better experience!
We are so excited for you to receive your order and start your journey. If you ever have more questions or need any further assistance, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Rex
Great customer service from Rex , was so helpful sorting out my faulty machine and sending me a new one . Would highly recommend this product
12 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Debra,
Thank you so much for the 5-star review! While we are sorry to hear about the issue with your original machine, we are so pleased that Rex was able to step in and get everything sorted out for you so quickly.
Providing that kind of helpful, stress-free support is exactly what we strive for, and I’ll be sure to pass your kind words along to Rex—he’ll be happy to know he helped you get back to your Nordic Sculpt journey! We truly appreciate your recommendation.
If you ever have more questions or need any further assistance as you enjoy your new machine, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was very helpful
Jhon was very helpful and understanding.Very quick and efficient.I had a defective 1.0 nordic sculpt which stopped working and within minutes he had arranged for a new one to be sent out to me. Definitely 5 out of 5 customer service.
20 marzo 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Debbie,
Thank you so much for the 5-star review! We are so pleased that Jhon was able to provide such a quick and efficient solution for you.
While we’re sorry your original unit had an issue, we believe that how a company handles those moments is what truly matters. Jhon takes great pride in being understanding and helpful, and I’ll be sure to share your wonderful feedback with him—he’ll be happy to know he got your Nordic Sculpt journey back on track so quickly!
If you ever have more questions or need any further assistance as you enjoy your new device, please feel free to reach out to our support team anytime at support@nordicsculpt.com.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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