Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Leggi di più
absolutely love my Nordic Sculpt device! From day one, it did exactly what it said it would, and I was genuinely thrilled with the results. So when it stopped working after about 3 months, I... Leggi di più
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Leggi di più
Dettagli dell'azienda
Informazioni su Nordic Sculpt
Scritti dall'azienda
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Informazioni di contatto
4,3
Eccellente
592 recensioni
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Le persone hanno visualizzato anche
My device stopped working straight away…
My device stopped working straight away got a replacement Rex sorted it out for me thank you
27 maggio 2026
Non scritta su invito
The customer service
The customer service (especially by Jhon and Erika) has been great.
They have replied and corrected the shipment just wonderfully!
18 maggio 2026
Non scritta su invito
Very quick efficient customer service…
Very quick efficient customer service responses, solved my query easily and very helpful . Product is great too... Thank you Jhon very pleasant to deal with.
Thank you
27 maggio 2026
Non scritta su invito
The customer service was very swift and…
The customer service was very swift and especially Jhon was very helpful in regards to the updates about my order😊
26 maggio 2026
Non scritta su invito
The machine itself is incredible… used…
The machine itself is incredible… used it around 5-6 times I week on my stomach & bum and honestly i really didn’t expect the results I got in just 3weeks. However, I think the machine over heated which then stopped working. This was very unfortunate for me as I was preparing for a holiday. But the customer service I received was second to none! Was replied to almost instantly and had a replacement sent out as soon as possible, even updated me every step of the way regarding delivery and where my product was for me to collect. This is very rare with online shopping and I am so grateful for their help. Thank you very much Jhon! You have been amazing. Keep up the good work x
26 maggio 2026
Non scritta su invito
Thanks Jhon
Thanks Jhon. He helped me out massively. I felt heard and well looked after. I will be ordering again for sure.
Jhon. You’re a star. Fran
26 maggio 2026
Non scritta su invito
I absolutely love the Nordic sculpt…
I absolutely love the Nordic sculpt products, I've noticed a huge difference. The customer service team have been brilliant, ready quick response time and very helpful- especially Erika
25 maggio 2026
Non scritta su invito
Delivery took a while but customer…
Delivery took a while but customer service was very good. They kept communicating with me through out the process and assured me that I will receive my package within due time. I got my order intact with no damage and I’m looking forward to using it.😊
20 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Del,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience during the delivery process, and we’re very happy to hear that our customer service team kept you updated and reassured you throughout the journey 😊
It’s also wonderful to know that your order arrived safely and in perfect condition. We’re excited for you to start using your Nordic Sculpt device and hope you have an amazing experience with it!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Love my nordic sculpt so much I then…
Love my nordic sculpt so much I then oder more or the oli and replacement head for it my delivery was alike a long time on the oil so I messaged them and a customer service person called ERIKA
Help me tho it all and keep me up to date with were it was she was so helpful to me I'd definitely buy from there again
10 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Kylie,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re so happy to hear that you love your Nordic Sculpt device so much that you decided to order more oil and a replacement head 😊
We truly appreciate your patience regarding the delivery delay, and we’re very happy to know that Erika was able to support you throughout the process and keep you updated every step of the way.
Thank you again for your trust and support. It means so much to hear that you would purchase from us again!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The customer service it’s very quick to…
The customer service it’s very quick to answer us and fix any issue during the process. I want to say Thank you Kristina for always help me and be available. :)
21 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Monica,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that our customer service team was able to assist you quickly and help resolve any issues during the process. It’s especially wonderful to know that Kristina was always available to support and help you 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Repeated Delays, No Transparency, Eventually Requested Refund
I really wanted to like this company and was genuinely excited to receive my order, which is why I continued waiting for over 6 weeks rather than cancelling immediately. Unfortunately, the overall experience was extremely disappointing.
After placing and paying for my order, I repeatedly had to chase customer service myself for updates. Throughout the process, I was given multiple dispatch timelines and reassurances by different team members, all of which passed without the order actually being shipped.
The most frustrating part was the lack of clear and proactive communication. I completely understand that stock delays and manufacturing issues can happen, especially for popular products, but customers should be informed honestly and consistently rather than being given shifting timelines over several weeks.
What also raised concern for me was that the products continued to appear available for purchase on the website throughout this period, despite customer service repeatedly explaining there were stock shortages and allocation delays.
To be fair, the customer service representatives themselves were polite, responsive, and apologetic throughout the process, which is why I am giving 2 stars instead of 1. However, the fulfilment process, communication, and transparency overall were not acceptable for an order that remained unresolved for over 6 weeks and ultimately resulted in me requesting a full refund.
I hope the company improves its stock transparency and customer communication moving forward, as the experience unfortunately damaged my confidence in ordering from them again.
7 maggio 2026
Non scritta su invito
Excellent service and outstanding support
Excellent service and outstanding support by Kristina and Jhon. They were really helpful and serviceminded. Five stars whithout hesitation. Thank you!!!!
20 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Karin,
Thank you so much for your 5-star review and for your wonderful feedback! 💙 We’re very happy to hear that Kristina and Jhon provided you with outstanding support and a helpful experience. Your kind words truly mean a lot to our team, and we’ll be sure to share your appreciation with both of them 😊
We truly appreciate your support and recommendation. Thank you again for taking the time to share your experience with us!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Issues with order
Kristina was very helpfull and fast to deal with my problem
13 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Guna,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you quickly and help resolve your issue in a helpful manner. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Worth the wait, helpful customer service
I did wait quite a while for my Nordicsculpt, but was advised that this was due to the obtaining of certain raw materials for the complimentary product. They were willing to ship in portions, but I waited. Erica has been particularly helpful in following up with me, and answering questions. I can't give a 100% review on effectiveness as I've only just started using it for about a week. However, I do see a circulation boost . My skin is more ageing, I am lean and do a lot of physical exercise. So, I am optimistic that with consistence, it should definitely improve my skin texture and firmess. It's very comfortable and easy to use...
9 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Liza,
Thank you so much for your 5-star review and for taking the time to share such thoughtful feedback about your experience with us! 💙 We truly appreciate your patience and understanding regarding the delivery wait, and we’re very happy to hear that Erica was able to provide helpful follow-ups and answer your questions throughout the process 😊
It’s also wonderful to know that you’ve already noticed an improvement in circulation after just a week of use. Your consistency, active lifestyle, and positive outlook are truly inspiring, and we’re excited for you to continue your Nordic Sculpt journey and hopefully see even more improvements in skin texture and firmness over time.
We’re also glad to hear that you find the device comfortable and easy to use. Your detailed feedback truly means a lot to our team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I am having a great experience with…
I am having a great experience with their customer services even tho my order has not been delivery yet for different reasons. Erika has been really helpful along with all the other Nordic team members checking on my order and making sure it will arrive soon!
12 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Nathalia,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We truly appreciate your patience and understanding while waiting for your order to arrive. We’re very happy to hear that Erika and the rest of the Nordic Sculpt team have been helpful and supportive in keeping you updated and checking on your shipment throughout the process 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bad marketing/Misleading
I was excited to receive my order, especially because the receipt clearly listed “Valentine Gift + Free Ebook Included.” I genuinely thought this meant I would receive an actual bonus ebook with the product.
After contacting customer service, I found out the “ebook” was only a website link containing the standard instructions/manual already expected with the product. That was disappointing and honestly felt misleading.
Every product like this already comes with instructions or a guide, so advertising it separately as a “gift ebook” made the order seem more valuable than it actually was. I waited a long time for this package and even confirmed the ebook with an agent, so my expectations were completely different.
Nordic Sculpt should make this much clearer to customers to avoid confusion and disappointment.
18 maggio 2026
Non scritta su invito
Erika is very good on keeping up on…
Erika is very good on keeping up on giving me update on my order.
18 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Editha,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Erika has been keeping you updated regarding your order and providing you with attentive support throughout the process. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was really helpful and felt with…
Jhon was really helpful and felt with my issue very efficiently.
18 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Jushna,
Thank you so much for your 5-star review and for your kind words! 💙 We’re very happy to hear that Jhon was able to assist you and handle your issue efficiently. Your feedback truly means a lot to our team, and we’ll be sure to share your appreciation with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Excellent customer service
Excellent customer service. I reached out by email with queries and Jhon responded within the hour. Very helpful.
The machine us similar to something I've used in the past in a salon, and I'm finding it effective.
Happy to recommend
18 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi Teresa,
Thank you so much for your 5-star review and for sharing your experience with us! 💙 We’re very happy to hear that Jhon was able to respond quickly and provide you with helpful support regarding your questions. It’s also wonderful to know that you’re finding the machine effective and comparable to treatments you’ve previously experienced in a salon 😊
Your recommendation truly means a lot to us, and we really appreciate your kind feedback.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Super impressed
I recently contacted customer service with my questions regarding the usage of their machines. Not only did the reply come from Erika promptly, but she went into great length to help me out with the best information in writing and attaching guides about and beyond the product, including lifestyle as well. I am truly impressed and touched by the care I received. Thank you.
18 maggio 2026
Non scritta su invito
Risposta di Nordic Sculpt
Hi there,
Thank you so much for your 5-star review and for taking the time to share such thoughtful feedback! 💙 We’re very happy to hear that Erika was able to provide you with prompt, detailed, and caring support regarding the use of your Nordic Sculpt device. It means a lot to know that the guides and additional lifestyle information were helpful and made you feel supported throughout your journey 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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